★★★★★
based on 4962 reviews published
Latest customer reviews
Fast delivery to Germany, good status updates. Perfect!
On time and at a good price.
The customer service was quite problematic. I placed an order that they confirmed that it was in stock via online chat and that it would take 24 hours to arrive, after making the payment they informed me via email that the product was not available. I had to contact the store again and indeed it was not in stock. In the end the product took a week and a half to arrive.As for the product, being a yow, very good quality.
The products that are delivered in 24 hours are those that indicate "in stock" on the web. In case of the surfskate model you bought, the web indicates "delivery 48/72 hours", because we have to order the skate from the distributor. Unfortunately due to the coronavirus this period was extended to a week and a half, and we apologize for them. I have sent you by mail a discount code to apologize and to encourage you to try again our services. Best regards and sorry again for the inconvenience, Sebas.
Fast delivery and product as described. Recommended.
Very good product. Very fast delivery.
It is not clear on the website that you do not have stock for the product I bought 2. You did not give me the option to cancel the order even though I had to wait more than a week to receive it 3. You did not answer me through any of the channels through which I tried to contact you (WhatsApp and Maia).
Indeed my customer service colleague did not see your cancellation request, and the order was sent to you. We apologize for this error.
Regarding availability, when a product is in stock, we indicate "in stock" in green on the product page. Otherwise, we indicate the period of availability in orange, in the case of the skate you bought, "shipment in 2-3 days". Unfortunately, with the Covid, the 2-3 days have turned into a week. To apologize and encourage you to try our services again, I have sent you a discount code to your email. Regards and sorry again for the inconvenience, Sebas.
As always. You order one day and in 24 hours you have them at home. Fantastic!!!!!!!!! In addition to being the store with the most variety!!!!!!!!!
Everything in order, attentive service and delivery as agreed.
Bad
Very fast, everything perfect, good price.
Fast delivery, no problems.
Very fast shipping .... I will buy from you again..,
The wetsuit I purchased was not what was sent to me. I am very disappointed
Order received in perfect condition within 24 hours. Product quality as expected. Recommended supplier.
Excellent
Fast, and everything perfect.
Everything correct and fast
All good, it took a week.
Excellent treatment and very professional, I recommend.
The website is easily understood. However, I placed the order on May 17 and it has taken almost a month to arrive with this covid19 thing.
I bought a wetsuit for the kid, difficult to get the size right, at all times were facilities xa return, very attentive and professional as few, a pleasure to meet people like that, no doubt, my favorite store, I've been surfing for over 25 years and I've found everything, you are fabulous guys ????
Good navigation, good service and fast delivery
Easy navigation to chose products, easy to buy, client service works well to clarify questions, fair prices. It was a great shopping experience.
Impeccable service
Does not reply to emails.
Poorly packed for transport
Great
Fast delivery
Great service, prompt shipment and products conform to those chosen, excellent value for money
Excellent service with super competitive prices. Good work and good waves.
It's nice to shop in places like this, thanks guys
Excellent professionals
Excellent company
You repeat because, in addition to its extensive catalog of products, both the service and the treatment and shipping are 10. They make the difference.
At all times they were willing to answer my questions. Personally, Ignacio answered my questions at all times. The purchase arrived in record time. Thank you very much.
Easy to buy, delivery without problems. Muito bom, recomendo.
Fantastic shopping experience and super fast delivery. A 10!
Everything OK and super fast shipping, I will buy again for sure.
All very good 🙂
They are very friendly, efficient and fun!!! The emails they send during the process are the best!!!!!