/10
★★★★★
based on 4756 reviews published
★★★★★
based on 4756 reviews published
Latest customer reviews
3
/5
★★★☆☆
The customer support was great, but it was really disappointing when I received my package with the fins. The package was ripped, the fins were really dirty and it looked like I just bought something in second hand instead of a new pair of fins.
Verified Buyer
purchased on 04/02/2021
5
/5
★★★★★
Very fast !!!! 5 stars!!!
Comprador Verificado
purchased on 29/01/2021
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5
/5
★★★★★
Everything OK. Thanks!
Verified Buyer
purchased on 17/01/2021
1
/5
★☆☆☆☆
Just shipped in 1 package for 6 surfskate. The skate deck has been scratched all of each product. Me already comment when ordering these product to wrap bubble before send it out. But staff just ignore it.
Verified Buyer
purchased on 31/01/2021
Answer from Mundo-Surf
Hi Nisarat,
We are sorry for the inconvenience, we have packed the 6 surfskate together to save in shipping cost, as shipping is expansive to Thailand. Next time we will separate properly each skate to avoid this kind of issues,
Regards
Sebastian
We are sorry for the inconvenience, we have packed the 6 surfskate together to save in shipping cost, as shipping is expansive to Thailand. Next time we will separate properly each skate to avoid this kind of issues,
Regards
Sebastian
3
/5
★★★☆☆
Very nice in the attention. But the web filter does not show well what is really there. Also there was not much in stock. And finally they took more days for delivery. Bad luck with this purchase
Comprador Verificado
purchased on 03/02/2021
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1
/5
★☆☆☆☆
After purchasing the item, a few days later they tell me that the item was not really available. They proposed another model that was clearly more expensive. I am still waiting for an answer ...
Comprador Verificado
purchased on 03/02/2021
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Answer from Mundo-Surf
Hi Giovanni and sorry for the inconvenience, due to an inventory error, the glove model you purchased is not available. My colleague Ignacio has sent you alternatives by email. If none of the proposed gloves suits you, just let him know and we will proceed with the refund. Best regards and sorry for the inconvenience, Sebas.
5
/5
★★★★★
5*****
Comprador Verificado
purchased on 30/01/2021
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5
/5
★★★★★
Good stuff and really fast shipping
Verified Buyer
purchased on 03/02/2021
5
/5
★★★★★
Good treatment and fast delivery and comes well packaged which is to be appreciated.
Comprador Verificado
purchased on 31/01/2021
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2
/5
★★☆☆☆
It took a long time for my order to arrive.
Comprador Verificado
purchased on 31/01/2021
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Answer from Mundo-Surf
Hi Robin, indeed, 2 packages were sent and one was lost, having to send the material again. We apologize for the inconvenience caused, Greetings, Sebas
5
/5
★★★★★
Very fast
Comprador Verificado
purchased on 30/01/2021
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5
/5
★★★★★
Perfect.
Verified Buyer
purchased on 25/01/2021
5
/5
★★★★★
Lots of product variety and attentive staff, always available to answer any questions I had.
Comprador Verificado
purchased on 26/01/2021
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2
/5
★★☆☆☆
Well, I've been waiting for about 4 months for the surfboard, I ordered it in October 2020 and I didn't receive it until February 2021.
Comprador Verificado
purchased on 16/10/2020
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Answer from Mundo-Surf
Good morning Paco, Sorry for the delay, we had to receive the tables at the end of December, and have been delayed until the end of January. Greetings Sebas,
5
/5
★★★★★
Very good, good quality, lacking more variety and quantity of products.
Comprador Verificado
purchased on 07/01/2021
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1
/5
★☆☆☆☆
My order has not been received. You told me that I would have it in 2 days. I ordered it on January 24. It has no been more than 2 weeks, and you still charged me 47.80 for shipping. I asked for my shipping charge to be returned, and you have ignored me.
Verified Buyer
purchased on 24/01/2021
Answer from Mundo-Surf
Hi Carmen,
you should get your parcel soon, the parcel is in Azore Island since day 4. It looks like the custom are making the process slower. Please find below your tracking link:
https://m.asmred.com/e/543405421/9580-115
Regards
Sebas
you should get your parcel soon, the parcel is in Azore Island since day 4. It looks like the custom are making the process slower. Please find below your tracking link:
https://m.asmred.com/e/543405421/9580-115
Regards
Sebas
5
/5
★★★★★
Quality and price
Comprador Verificado
purchased on 27/01/2021
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5
/5
★★★★★
Arriver a l'ile de la Reunion rapidement sans trop de frais de douane.
Produits impeccables.
Verified Buyer
purchased on 22/01/2021
5
/5
★★★★★
Very good
Comprador Verificado
purchased on 17/01/2021
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5
/5
★★★★★
Fast and great
Comprador Verificado
purchased on 22/01/2021
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5
/5
★★★★★
Very kind sellers, advising me what suited me best. The shipping was very fast and everything was correct. I can't say anything about the board yet! When they let us leave my community... I will value it...?
Comprador Verificado
purchased on 21/01/2021
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5
/5
★★★★★
Super fast and attentive! Encanta
Comprador Verificado
purchased on 14/01/2021
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5
/5
★★★★★
Everything perfect
Comprador Verificado
purchased on 21/01/2021
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5
/5
★★★★★
Everything correct and fast. Perfect!
Comprador Verificado
purchased on 20/01/2021
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5
/5
★★★★★
Very fast in the whole process of purchase and delivery. Excellent!
Comprador Verificado
purchased on 17/01/2021
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5
/5
★★★★★
Everything from 10, both in the treatment and efficiency. Quality guarantee every time.
Comprador Verificado
purchased on 20/01/2021
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5
/5
★★★★★
Excellent service. Super fast delivery and as expected. Recomendo fortemente
Comprador Verificado
purchased on 19/01/2021
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5
/5
★★★★★
Perfect, fast and with no surprises.
Acheteur Vérifié
purchased on 18/01/2021
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5
/5
★★★★★
I was perfectly attended both on the web and by phone.
Comprador Verificado
purchased on 31/12/2020
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5
/5
★★★★★
All perfect!!!!
Comprador Verificado
purchased on 16/01/2021
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