/10
★★★★★
based on 4757 reviews published
★★★★★
based on 4757 reviews published
Latest customer reviews
5
/5
★★★★★
Very good buy and excellent prior information both on the web and in your youtube videos. Thank you.
Comprador Verificado
purchased on 15/10/2020
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5
/5
★★★★★
The website is super convenient and easy to choose the products and my order arrived the next day. Super satisfied. Congratulations!
Comprador Verificado
purchased on 13/10/2020
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1
/5
★☆☆☆☆
I found myself very bad . Very unprofessional . Ordered a surfboard on November 29 (they were giving me delivery within 1 week) we are on October 25 still has not arrived . I was told that the board was shipped on October 4 when instead it left on October 14 .. unprofessional .. moreover they did not even offer me a small refund for the mishap . I will definitely not order anything from them again and I will not recommend them to anyone .. hello to never again .!!
Compratore Verificato
purchased on 29/09/2020
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Answer from Mundo-Surf
Hi Diego, We are sincerely sorry for the delay in shipping your board. We ordered it on October 4, but could not ship it before October 14 from the European distributor. The board is expected to be delivered on October 26, here is the tracking link: https://connect.gefco.net/psc-portal/anonymous.html?locale=es&typeSearch=anonymousSearch#detailAnonymousTLIBox;id=E34C5BC8FA8E41E6B6B8AFFC7991C124;zipValue=62012 Sincerely Sebastian
5
/5
★★★★★
So far I'm very happy, let's see if they don't give in too much over time.
Comprador Verificado
purchased on 08/09/2020
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5
/5
★★★★★
Always a success to buy on this site, the shipment arrived in 48h no more. I called customer service to find out when the order would arrive approximately and they informed me immediately and kindly. I will definitely repeat. If before they left you some detail in the shipment (kerosene tablet, etc) and had more stock, but I imagine it will be due to the situation.
Comprador Verificado
purchased on 11/10/2020
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5
/5
★★★★★
Everything in order and immediate delivery!
Comprador Verificado
purchased on 11/10/2020
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5
/5
★★★★★
Fast, efficient and as presented.
Acheteur Vérifié
purchased on 08/10/2020
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5
/5
★★★★★
Excellent and supe fast!!!!!!
Comprador Verificado
purchased on 07/10/2020
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5
/5
★★★★★
The guys are great to deal with and give you lots of advice and options.
Comprador Verificado
purchased on 08/10/2020
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1
/5
★☆☆☆☆
I bought some products in the first week of september. It was written that I had to wait 1 week for the shape of the products and then 4-5 days for the shipment. After 1 month I still haven't received anything. In addition I have been contacted as one of the product I ordered was not available in the color I picked. Not a big deal there, but far from perfect.
Verified Buyer
purchased on 04/09/2020
Answer from Mundo-Surf
Hi Martino,
We are sorry for the delay we had building your pre shape. At the beginning of September we run out of foam, the raw material we use to build your pre shape. Those foam come from Australia, and with the Covid we have have experienced delay on the importation of the container.
Regards
Sebastian
Customer service
We are sorry for the delay we had building your pre shape. At the beginning of September we run out of foam, the raw material we use to build your pre shape. Those foam come from Australia, and with the Covid we have have experienced delay on the importation of the container.
Regards
Sebastian
Customer service
5
/5
★★★★★
Good service and product catalog.
Comprador Verificado
purchased on 06/10/2020
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5
/5
★★★★★
Satisfied with my order. item conforms to specifications and delivery was fast.
Acheteur Vérifié
purchased on 05/10/2020
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5
/5
★★★★★
....
Comprador Verificado
purchased on 05/10/2020
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1
/5
★☆☆☆☆
The board is damaged I have sent a complaint
Acheteur Vérifié
purchased on 05/10/2020
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Answer from Mundo-Surf
Hello Séverine, We have not received your complaint. Please send it to us using the following transport claim form: https://mundo-surf.formstack.com/forms/shipping_claims_reclamacion_de_transporte Sincerely, Sébastien Customer Service
4
/5
★★★★☆
Good but I thought it would be more expensive
Comprador Verificado
purchased on 06/10/2020
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4
/5
★★★★☆
Only used it 1 time, so I can only value the formality in the shipment, which was good. The surfer likes the model and it fits her well. The result of the material and the seams .... more ahead. Thank you and to po9r oooolas
Comprador Verificado
purchased on 04/10/2020
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5
/5
★★★★★
Fast delivery. Product meets my expectations.
Acheteur Vérifié
purchased on 05/10/2020
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2
/5
★★☆☆☆
In the first purchase, once I had chosen a product I had to change it for another one due to an error made by Almazan, and in the second purchase I was retained double the amount of the purchase in my account due to another error made by who knows who !!!!.
Comprador Verificado
purchased on 04/10/2020
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Answer from Mundo-Surf
Good morning Massimo, Sorry for the first order, due to an inventory error we did not have the first skate you ordered. Regarding the second order, you have only been charged once. On the day of the order, the amount of the order is retained in your account, without being charged. After 7 days is when you are actually charged. Regards Sebas Customer Service
5
/5
★★★★★
Fast service and good customer care
Comprador Verificado
purchased on 04/10/2020
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5
/5
★★★★★
Very nice...
Comprador Verificado
purchased on 04/10/2020
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5
/5
★★★★★
The order arrived quickly. Porém, no ato de entrega não foi exigida assinatura pelo que acho que deveria ter sido.
Comprador Verificado
purchased on 30/09/2020
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5
/5
★★★★★
Super good product! It arrived in less than 24 hours. I will definitely come back to MundoSurf!
Comprador Verificado
purchased on 01/10/2020
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5
/5
★★★★★
Very good deal, the order arrived in the estimated time and everything perfect, recommended 100%.
Comprador Verificado
purchased on 29/09/2020
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5
/5
★★★★★
Good, fast and good communication!
Comprador Verificado
purchased on 01/10/2020
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1
/5
★☆☆☆☆
Fatal, it said three to 4 weeks, they made the board wrong, then they told me two weeks, it took 4 weeks, they told me they were going to send me a t-shirt, they didn't send anything. i got the board two months later, with the killas that i didn't ask for, fp of 2 and they gave me three.
Comprador Verificado
purchased on 04/08/2020
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Answer from Mundo-Surf
Good morning Alejandro, I am sorry for the delay we have had with your board. The first one was made on time, but it had a stain in the middle of the board, and we had to make it again. We have prioritized it, but it still took another 3 weeks. Regarding the free t-shirt, remind us about it in your next order, and we will send it to you without any problem. Regards Sebas Customer Service
5
/5
★★★★★
O produto corresponde exatamente a descrição Entrega muito rápida Boa embalagem.
Comprador Verificado
purchased on 28/09/2020
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3
/5
★★★☆☆
Costumer updating and communication could be better. Although all issues solved
Comprador Verificado
purchased on 08/09/2020
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5
/5
★★★★★
Arrived very fast as always
Comprador Verificado
purchased on 25/09/2020
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5
/5
★★★★★
Very good service and very fast delivery.
Comprador Verificado
purchased on 28/09/2020
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5
/5
★★★★★
Ignacio's attention and advice were excellent! In fact, I am going to order another table.
Comprador Verificado
purchased on 04/09/2020
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