The online store Nauticmar is highly regarded for its fast and efficient delivery service, with many customers noting that their orders arrived well-packaged and in perfect condition, often quicker than expected. The product quality consistently meets customer expectations, as items such as kayaks and paddles are described as durable and reliable, matching the specifications provided in the catalog.
All reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/07/2021
Due to a delay in delivery, they kindly lent me a replacement board while the order arrived. Very professional and exquisite treatment
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Response from Nauticmar
Thank you very much for your feedback, it was a pleasure to help you, that's what we're here for! Now enjoy your board!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/07/2021
Very good, reliable and helpful
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Response from Nauticmar
Thank you very much for your evaluation, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/07/2021
Excellent service
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/07/2021
Everything as expected. The board arrived in 48h and in perfect condition. Very happy with the purchase.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/07/2021
Fast, good communication. I would buy again
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/06/2021
Customer service is a 10, along with an unbeatable after-sales service, I had a problem with an item and it was resolved quickly and satisfactorily. Highly recommended.
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Response from Nauticmar
Thank you very much for your feedback, it was a pleasure to help you with your purchase, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 15/07/2021
Since it is not a store, payment must be made online by connecting to the internet and it can be somewhat cumbersome.
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Response from Nauticmar
Thank you very much for your feedback! It has made us realize that we need to improve in this area and we have already implemented solutions! Thanks again and we hope you enjoy your purchase.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/07/2021
A store with a lot of stock of good products. The shipping was very fast and everything was fine.
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/07/2021
Everything was quick and simple.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 3 out of 5
following a purchase from 04/07/2021
Poor assembly quality.
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Response from Nauticmar
Thank you for your review Daniel, fortunately this problem only affected a couple of units, regards!
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 04/07/2021
Despite not keeping the product due to poor manufacturing quality, the sales team compensated with their excellent attention, understanding, and service. I recommend 100%. The purchase at Nauticmar.
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Response from Nauticmar
Thank you very much for your feedback, it was a pleasure to deal with you and you know where to find us!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/06/2021
Hello After a problem with the paddle, they took care of contacting me and solving the problem quickly. Best regards and thank you.
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Response from Nauticmar
Thank you very much, our focus is always on providing you with the best service, greetings and we hope you enjoy your board!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/07/2021
BOARD WITH GOOD ACCESSORIES AND GOOD NAVIGABILITY IDEAL FOR BOTH EXPERTS AND BEGINNERS.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/07/2021
SUPER FAST SHIPPING TO PALMA DE MALLORCA. SUPER HAPPY. I RECOMMENDED THE PAGE TO MY COLLEAGUES.
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Response from Nauticmar
Thank you very much for your feedback! It was a pleasure to deal with you, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/07/2021
I bought several boards and asked certain details and everything was very good. Recommendable %
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure to help you with your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/07/2021
Good board very versatile for both going crosswise and enjoying with family!!
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/07/2021
Good customer service, very attentive, the training was very fast, even more than agreed, and the product is waiting to be used, but since I had already acquired it on the recommendation of a colleague, I don't think there will be a problem!!!
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Response from Nauticmar
Thank you very much for your feedback, now all that is left is to enjoy your purchase!!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/07/2021
Everything perfect, the shipping was fast and everything was correct.
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/06/2021
Very happy, excellent quality
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/06/2021
Great quality in the paddle boards, very personalized and efficient attention, great professionals.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/06/2021
I have no experience in Sup but so far it's OK
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/06/2021
Everything correct. Fast shipping. In another store, I wasted time as I placed the order and in the end, there was no stock.
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Response from Nauticmar
Thank you very much for your feedback! Our focus is always on providing you with the best service. We hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/06/2021
I had a problem with the delivery of the order, but thanks to Aitor from customer service, it was resolved very efficiently and quickly. Great professional. I will definitely buy again.
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Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure to have resolved the issues regarding your order, that's what we are here for! Thanks again and best regards!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/06/2021
The phone attention regarding the questions raised was very good. The product arrived as expected.
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Response from Nauticmar
Thank you very much for your feedback Oscar, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/06/2021
Best quality-price ratio.
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Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/06/2021
Great variety of products, fast and serious.
Translated reviews
Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/06/2021
I bought a board as a gift and things got complicated due to lack of stock, but it arrived just in time, thanks to the good work of their employees. I received wonderful treatment from the company. Both Paula and Aitor were attentive to my order as if it were for them. Thank you very much for your attention and I hope my son enjoys the board a lot this summer.
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Response from Nauticmar
Thank you very much for your feedback Fran, always focused on providing you with the best possible service! We hope you enjoy your SUP!!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/06/2021
I have bought several items and always well. There was even a need to change one and it was no problem. I recommend them 100%
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Response from Nauticmar
Thank you very much for your feedback Jorge, it is always a pleasure to deal with you, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/04/2021
very happy with the board
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Response from Nauticmar
Thank you very much for your rating Luis Miguel, we love to know that you are enjoying your board!!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/05/2021
Great!
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Response from Nauticmar
You know you are great!! Thank you very much for your review!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/05/2021
The delivery in 24 hours, I ordered a cart for the kayak and a strap was missing, they solved it immediately even when they saw my missed call a very nice girl named Paula called me to tell me they were sending the strap, the preparation was terrible it should have arrived well, the after-sales service was great
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Response from Nauticmar
Thank you very much for your feedback, always motivated to provide the best service and quick solutions. It has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/05/2021
Everything is great.
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Response from Nauticmar
Thank you very much for your review Ana Belén! It has been a pleasure dealing with you, here we are for whatever you need.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/02/2021
After a bad experience at first, the customer service manager resolved the initial problems with total effectiveness
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Response from Nauticmar
Thank you very much for your feedback Oscar, for taking so much trouble and for everything we have learned from this sale. I hope you enjoy the kayaks!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/03/2021
We bought 2 paddle boards and they arrived in perfect condition. Thank you for being attentive to all our questions. :) And now to the water ducks! hehehe
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Response from Nauticmar
That's it! Thank you very much for your feedback, we hope you enjoy the tables!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/03/2021
Super professional treatment and with unbeatable attention. We will repeat in future purchases. Regards,
Translated reviews
Response from Nauticmar
Thank you very much for your feedback, it has been a pleasure dealing with you! Here we are for whatever you need.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/03/2021
I chose the product for its quality and price. Very happy with the product and the service.
Translated reviews
Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/03/2021
There was a problem and they solved it quickly and satisfactorily. I recommend this store. I will definitely buy again.
Translated reviews
Response from Nauticmar
Thank you very much for your feedback, our focus is always on being effective and getting your orders to you as soon as possible! We hope you enjoy your purchase!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/04/2021
Exceptional treatment from Aitor and Luis, a pleasure to shop at this store.
Translated reviews
Response from Nauticmar
Thank you very much for your feedback and the pleasure is ours! Always motivated to provide you with the best service!
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 15/03/2021
Good board for starting in waves and for small walks or crossings.
Translated reviews
Response from Nauticmar
Thank you very much for your feedback, we hope you enjoy your purchase, it has been a pleasure dealing with you!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/03/2021
They personalized the delivery of the product. Very good customer service and good product.
Translated reviews
Response from Nauticmar
Thank you very much for your feedback, it was a pleasure to help you with the delivery, we hope you enjoy your purchase!
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