Customer reviews of Nauticmar

Satisfied with the purchase. Information about the delivery date and time is desired. The manual could also be in French.

We ordered an inflatable dropet for 2 people with an inflator and tow rope in the promotion and only the inflatable has arrived

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very good, worked perfectly

Delighted with them. They are a super specialized company that has the best products at the best prices. What I bought was just as shown in their catalog, all quality. The shipping was super fast and arrived very well packaged. The attention both via WhatsApp chat and phone has been excellent. This is how online shopping should be. Now I just have to enjoy it. Thank you very much, especially to Luis.

Everything well packaged in express delivery a kayak and accessories from Spain to Belgium without any problems

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The truth is that the products are quite good, the only downside is that there are no instructions for what you buy, if you are new like me you go a bit blind in finishing the pre-assemblies or checking that everything is fine, I tested the sonar and it is not working properly, let's see how the technical support is

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Unfortunately, I cannot give the highest rating. I bought a collapsible kayak. The one I bought, which appeared available in lime color, was not available, they contacted me from the company to inform me and I finally acquired one in orange color. The attention was kind and correct. As compensation, they gave me two life jackets. At this point, a 10, the truth. The problem is that the seats received were not as expected according to the product photo but inferior. There was no notice of that configuration change during the purchase process, nor alternatives for seat options. I bought it discounted, so you really don't know if it's a configuration error on the website, which does not inform well about what you buy, or a discount that perhaps is not and is really a lower price for having lower value components. Regarding the Kayak, Long Wave Eagle, the truth is that it looks quite quality. The fit between the pieces is very tight and with the closures, it does not seem that it should flex in waves. It is even difficult to disassemble it. Still untested, but it seems more reasonable to assemble it where there is no sand so that it does not interfere with the fit, especially if it is thick. Documentation of the product is missed. You don't even know where it is manufactured, nor is there a user manual, care instructions, or warranty documentation. Requested from the seller if it is available in PDF, they inform that they do not have it. In summary, the product seems to meet what it promises, but the purchase process is not very transparent. In any case, I emphasize that the attention of the staff is considerate, kind, and correct.

I was initially concerned about ordering here since I live in Germany. I went ahead and did it and I do not regret it. Ordered on Friday and on Tuesday a delivery came via freight. Amazing. Everything went perfectly. The boat also looks very high quality. I can only recommend Nauticmar!

The shipping of the kayak was fast and for the assembly of the rudder, they took the trouble to send me several videos, as well as various tips that have helped me a lot. In addition, their direct contact via email, even outside of business hours, is exceptional. Their technical and professional support has been very good. It is worth buying from NAUTICMAR.

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Good communication with the store, kayak very well packaged, 2 boxes on a pallet, speed of shipping 4 days to France. Delivered with 2 paddles, 2 extra fin sets, anti-slip coating (PAD) orange, the elastics are orange instead of black, no problem for me, however, the rudder system is cable (to see over time) The SAMOA Tandem Propel Long Wave kayak and the accessories seem to be of good quality, first 2-hour trial successful. Thank you

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The mezcal leaves an excellent impression and I hope it proves its worth in the water...

Product at a good price and according to description. Delivery times 15 days, and lack of information. I had to contact them to ask, they only called me after 15 days from the purchase.

Hello, package received in good condition. Fast shipping. Upon opening the package! Surprise! Modifications were made compared to the first received??

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You always easily solve our concerns. The transport was punctual. The paddles look good

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The purchase process was very good, fast and agile, everything correct. The problem was that on the third day of use, the Inflatable Paddle Surf Board JOBE Loa 11'6" was found deflated, and has a hole in a side joint that has come unstuck. In my family, we have 6 inflatable boards 9'6", the same and without brand, for 12 years and they are still working. Looking for a larger board, I decided to buy JOBE, for quality and warranty, even if it was a bit more expensive; and this is how bad it turned out. Now I have been waiting for 2 weeks, since 13/08/25, for them to process the warranty and/or return; I'm sorry but a serious company should respond when things do not go well.

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Excellent service even improving the initially expected delivery time.

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I just received the evaluation, but I am still waiting for the product that, according to the person who attended me, was supposed to be delivered today. The indicated deadlines have not been met, and I have had to contact the online store myself several times to find out how the shipping was progressing, as it is clearly overdue. The company that sold me the product selected an economical shipping option called Targoflex, which was confirmed to me along with a tracking image. This type of shipping does not allow setting a specific date or time for delivery, which has been a significant inconvenience as it cannot guarantee that someone would be home to receive it. I am deeply disappointed with the management. The order was a gift for a family member, and everything indicates that it will not arrive on time, which generates great frustration for me.

I ordered a Point 65°N Mezcal GTX Solo kayak along with a Super Tourer Carbon paddle, shipped to Poland. The items were delivered in record time (6 days total) and arrived in perfect condition. The staff was helpful and friendly, and the prices were great. Highly recommended!

treatment, speed and quality

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Perfect thank you but too bad everything is Chinese. Can't we make anything in Europe?

For paddle surf board it works perfectly. Just don't go over 80km/h because then it bounces quite a bit.

Everything is clear regarding the purchase and order. A little doubt at first about the delivery time but a very quick response to my written request. Very complete response and information received upon shipment. Kayak delivered quickly and product completely meets expectations. Perfect service and really interesting price.

Everything as expected, on time and without failures

Everything perfect ??

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