★★★★★
based on 848 reviews published
Latest negative customer reviews
I am disappointed with the quality of the jewelry. After sending an email requesting the return and refund of the purchase, I have not received a response nor have I been contacted.
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is our priority, and we are committed to resolving your issue. We invite you to contact our customer service directly to ensure immediate follow-up on your return and refund request.
Thank you for your understanding and trust.
Best regards,
The Nerina Bijoux team
Package never arrived
I bought the product on December 12, today is January 4 and I still haven't received it and if I go to the order tracking it is still in France since the 18th, so it's lost. I have requested a refund and you have denied it. Bad press in every aspect. The PayPal case is already in progress. A zero in every aspect, I certainly will not recommend it.
I did not receive my order
My package was only shipped a week after the order. Moreover, my multiple emails to inquire about my order did not receive any response.
My order did not arrive I have not heard from him
To be avoided! Order didn't arrive after a month and nobody answered my emails! Scam in sight!!!!
Disappointed by the quality
I've just ordered some "Buddhist" bracelets - what a disappointment! They're made of vulgar pvc plastic: for children, perhaps? Not serious! Very disappointed, I've sent them back and I'm waiting for a refund...I don't recommend it!
I did not receive my package I can not give my opinion
Ordered a bracelet and a ring on July 5....we are on July 20 have not seen anything yet.
I haven't received the package, but it's marked as "shipped" in the My Page. The tracking number doesn't work, so I don't know what's going on.
Very disappointed because size is really small!
The sizes are standard jewelry sizes. You can measure the circumference of your finger. For example, if your finger is 52mm in circumference you should choose a size 52.
We remain at your disposal if you need help choosing a size 😊.
Parcel not received, the merchant is informed that the parcel has not arrived. But he gives us no news about the processing of our order. He collects the parcel from the carrier and does not keep us informed. I strongly advise against this, except if you want to have a credit note.
The necklace broke the first time I wore it, I'm disappointed.