/10
★★★★★
based on 986 reviews published
★★★★★
based on 986 reviews published
Latest customer reviews
5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 08/09/2021
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4
/5
★★★★☆
Tabi motif crane wings spread, like tsuba museum Guimet, top Cup to go with teapot adorable (matte black and obi), cup vine motif, too bright for my taste. with subdued light, like Japan, yes, it goes ... but less the teapot 😉
Françoise L.
purchased on 04/09/2021
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Answer from Nippon & co
Thank you for your feedback. When you place your next order, if you are not satisfied with certain items, you have 14 days to return them and get your money back. Best regards
5
/5
★★★★★
The product was well packaged and delivered on time.
Pascal T.
purchased on 28/08/2021
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5
/5
★★★★★
The items ordered were as described. Quality of follow-up and efficient delivery.
Acheteur Vérifié
purchased on 02/09/2021
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4
/5
★★★★☆
For decoration, choose between plastic vases and wooden ones.
Acheteur Vérifié
purchased on 30/08/2021
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5
/5
★★★★★
Very good.
Alexandre P.
purchased on 27/08/2021
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4
/5
★★★★☆
Fine
Marie-paule B.
purchased on 30/08/2021
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5
/5
★★★★★
Nothing to report. Everything is ok, from the order to the delivery.
Acheteur Vérifié
purchased on 29/08/2021
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5
/5
★★★★★
I am very satisfied with my order, finally I find the quality of fabric that I had seen in Japan. It's a joy! Thank you very much.
Barbara G.
purchased on 26/06/2021
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5
/5
★★★★★
Remarkable efficiency! Immediate order processing, fast delivery, 100% compliant products!
Nicolas M.
purchased on 27/08/2021
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5
/5
★★★★★
The small oval tray in cherry bark and Akita cedar is very beautiful.
Acheteur Vérifié
purchased on 23/08/2021
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5
/5
★★★★★
As serious and reliable as ever
Acheteur Vérifié
purchased on 21/08/2021
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5
/5
★★★★★
No problems. Delivery on time and in accordance
Thierry B.
purchased on 17/08/2021
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5
/5
★★★★★
Absolutely top-notch! Unlike other stores of this kind, the provenance is indicated on the site. No risk of buying a ramen bowl sent from China. High-quality porcelain and cast-iron made in Japan. And the after-sales service is responsive. I had a breakage problem that was quickly resolved. In short, a trustworthy site, with real products from Japan, which I'll be recommending.
Patrice A.
purchased on 26/07/2021
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5
/5
★★★★★
Very happy, satisfied with the products ordered, the teapots, tabi, super! I'm missing the cup to go with the Obi teapot. Next purchase 😉 Thank you for your great packaging, thank you for everything! Soazig
Françoise L.
purchased on 13/08/2021
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4
/5
★★★★☆
Delivery was fast and perfectly cared for, even more so than for my first order, but the okiagari-Koboshi MEIKO geisha looks absolutely nothing like the photo on the website.
Morgane D.
purchased on 16/08/2021
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Answer from Nippon & co
Hello, thank you for your feedback. Yes, after checking, it's a slightly different model, the current one being more worked. We're going to correct it. Thank you, it helps us to improve. Best regards
5
/5
★★★★★
Very good
Syolène B.
purchased on 30/07/2021
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5
/5
★★★★★
Serious and well-organized site. Satisfied and loyal customer. Don't charge anything. You guys are perfect!
Ghemma Q.
purchased on 06/08/2021
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5
/5
★★★★★
VERY GOOD! Customer since 2017, 12 orders to date ... No disappointment! Serious site! Eric from 86
Eric L.
purchased on 27/07/2021
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5
/5
★★★★★
Fast delivery and compliant product
Acheteur Vérifié
purchased on 08/07/2021
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5
/5
★★★★★
Products conformed to specifications and were delivered perfectly packaged in record time.
Acheteur Vérifié
purchased on 14/07/2021
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5
/5
★★★★★
Fast shipping! The item matches the description perfectly
Claudia U.
purchased on 06/07/2021
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5
/5
★★★★★
Great site with beautiful dishes
Pauline G.
purchased on 04/07/2021
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5
/5
★★★★★
Very fair prices, fast delivery and quality products.
Acheteur Vérifié
purchased on 08/07/2021
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5
/5
★★★★★
I am very satisfied. The item is very nice and the shipping was very fast
Claudia V.
purchased on 01/07/2021
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5
/5
★★★★★
Fast shipping and products as described.
Amandine F.
purchased on 01/07/2021
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2
/5
★★☆☆☆
Loyal Nippon & Co customer...this delivery was a disaster. Parcel stuck on the Post Office sorting platform. Customer service contacted by e-mail but no answer. I needed an advisor to answer all my justified questions. By sheer magic, the Post Office found the parcel, which supposedly had to be reinforced...parcel arrived after a 15-day wait instead of 2 to 3 days (colissimo).
Marie-thérèse C.
purchased on 20/06/2021
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Answer from Nippon & co
Hello, we're sorry your experience didn't go as planned. We did not receive your email, however, you were not able to reach our customer service by phone. Concerning the postal services, unfortunately, we do not have the hand on it. Sincerely
3
/5
★★★☆☆
I never contacted customer service, so I can't evaluate it. Disappointed by the order, not really identical to the photo on the website. I returned the items which cost me about 6 which will not be refunded.
Acheteur Vérifié
purchased on 02/07/2021
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Answer from Nippon & co
Hello, we're sorry you didn't like the selected items. The colors may be slightly different since the article is taken on a white background. Best regards
5
/5
★★★★★
It's a real pleasure to be able to acquire different types of Asian products (tableware, teas, etc.) at our fingertips.
Acheteur Vérifié
purchased on 01/07/2021
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5
/5
★★★★★
Fast delivery and compliant products
Acheteur Vérifié
purchased on 25/06/2021
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