Customer reviews of Nishikidôri

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 1 831 published reviews

Summary of reviews

Nishikidôri consistently delivers fast, reliable service with careful, protective packaging that keeps products in excellent condition from dispatch to pickup. Customers highlight authentic, high-quality items and a carefully curated selection of Japanese products, with fast shipping and impressive value for money. The overall shopping experience is described as smooth and professional, including responsive service and packaging that evokes a Japan-like care. Many reviews mention reliable delivery times and secure handling, making repeat purchases highly satisfying.

All reviews

T
Thomas K.
Rating: 4 out of 5
following a purchase from 17/04/2024
Delivery was very quick and some of the products are of very good quality. Unfortunately, the shitake mushrooms I ordered did not meet my expectations. The packaging says “Shitake Bouton,” but inside there are stunted, uneven dried mushroom stems. Unfortunately, I understand something different by boutons, especially since whole mushrooms are shown on the packaging. What a misdirection. Perhaps a more precise description could avoid such misunderstandings, especially since I don't know what to do with these mushroom remains.
Response from Nishikidôri
Dear Thomas,

Could you please send us photos of the stunted mushrooms ? Please send them to this address : [email protected]

Best,
Nishikidôri team
C
Christine S.
Rating: 5 out of 5
following a purchase from 17/04/2024
Everything is perfect!
Translated reviews
Response from Nishikidôri
Hello Christine,

Thank you for your positive feedback on your order. We are delighted to hear that you were satisfied with your online experience.

See you soon!
Best regards,
The Nishikidôri team
C
Céline B.
Rating: 5 out of 5
following a purchase from 13/04/2024
Beautifully presented, the Matcha tea service is perfect.
Translated reviews
Response from Nishikidôri
Hello Céline,

Thank you for your positive feedback on your order. We are delighted to hear that you are satisfied with your Matcha tea set purchase.

See you soon!
Best regards,
The Nishikidôri team
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 14/04/2024
Fast and everything was in order
Translated reviews
Response from Nishikidôri
Hello Isabelle,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was efficient and that you are satisfied with our products.

See you soon!
Best regards,
The Nishikidôri team
A
Alain Pour Anne-Claire V.
Rating: 5 out of 5
following a purchase from 12/04/2024
Very good
Translated reviews
Response from Nishikidôri
Hello,

Thank you for your positive feedback on your order!

See you soon!
Best regards,
The Nishikidôri team
G
Guillaume M.
Rating: 5 out of 5
following a purchase from 11/04/2024
Fast delivery and top-quality products.
Translated reviews
Response from Nishikidôri
Hello Guillaume,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was efficient and that you are satisfied with our products.

See you soon!
Best regards,
The Nishikidôri team
A
Andrea P.
Rating: 5 out of 5
following a purchase from 11/04/2024
.
G
Gérard C.
Rating: 5 out of 5
following a purchase from 10/04/2024
Everything went according to plan
Translated reviews
Response from Nishikidôri
Hello Gérard,

Thank you for your positive feedback on your order.

See you soon!
Best regards,
The Nishikidôri team
N
Nicolas M.
Rating: 5 out of 5
following a purchase from 10/04/2024
Order well packed and fast delivery
Translated reviews
Response from Nishikidôri
Hello Nicolas,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was effective.

See you soon!
Best regards,
The Nishikidôri team
B
Bjarni Ó.
Rating: 5 out of 5
following a purchase from 09/04/2024
Very quick service
L
Lars-Gunnar L.
Rating: 4 out of 5
following a purchase from 08/04/2024
-
G
Geneviève A.
Rating: 5 out of 5
following a purchase from 08/04/2024
I received my parcel in good condition. Perfect
Translated reviews
Response from Nishikidôri
Hello Geneviève,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was effective.

See you soon!
Best regards,
The Nishikidôri team
L
Lionel L.
Rating: 5 out of 5
following a purchase from 07/04/2024
Very good site and really Japanese products. It's a shame we don't have the soups we used to have.
Translated reviews
Response from Nishikidôri
Hello Lionel,

Thank you for your positive feedback on your order. Does your request for soups concern these 2 instant soups?
https://www.nishikidori.com/fr/2478-soupe-miso-shiitake-instantanee-premium-individuelle-4939972105450.html
https://www.nishikidori.com/fr/2477-soupe-miso-katsuobushi-instantanee-premium-individuelle-4939972105443.html

See you soon!
Best regards,
The Nishikidôri team
L
Laurent B.
Rating: 5 out of 5
following a purchase from 07/04/2024
Extremely fast, order compliant
Translated reviews
Response from Nishikidôri
Hello Laurent,

Thank you for your order and your comment.

Best regards,
The Nishikidôri team
D
Diana L.
Rating: 5 out of 5
following a purchase from 07/04/2024
Great service, everything arrived on time and in perfect condition.
H
Henry L.
Rating: 5 out of 5
following a purchase from 05/04/2024
A serious and above all tasty site
Translated reviews
Response from Nishikidôri
Hello Henry,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was efficient and that you are satisfied with our products.

See you soon!
Best regards,
The Nishikidôri team
S
Sylvie L.
Rating: 5 out of 5
following a purchase from 05/04/2024
Speed, efficiency, quality 👌🏻
Translated reviews
Response from Nishikidôri
Hello Sylvie,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was efficient and that you are satisfied with our products.

See you soon!
Best regards,
The Nishikidôri team
C
Chantal L.
Rating: 5 out of 5
following a purchase from 03/04/2024
Package as ordered: quality items, well protected.
Translated reviews
Response from Nishikidôri
Hello Chantal,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was efficient and that you are satisfied with our products.

See you soon!
Best regards,
The Nishikidôri team
B
Brian H.
Rating: 5 out of 5
following a purchase from 03/04/2024
Perfect, good price, good packaging, good quality. Satisfied !
L
Laurent D.
Rating: 5 out of 5
following a purchase from 02/04/2024
The quality and care of the packaging are always top-notch. Fast delivery times. Excellent products from this Japanese delicatessen.
Translated reviews
Response from Nishikidôri
Hello Laurent,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was efficient and that you are satisfied with our products.

See you soon!
Best regards,
The Nishikidôri team
J
Jean-Philippe M.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very good products, often top-of-the-range, and quality at a price that is justified Following a problem due to the incompetence of the chronopost deliverers (which happens in 95% of deliveries where I live), customer service is easy to reach and very friendly.
Translated reviews
Response from Nishikidôri
Hello Jean-Philippe,

Thank you for your positive feedback on your order. We're delighted to hear that your online experience was efficient, despite the delivery hiccup, and that you're satisfied with our products.

See you soon!
Best regards,
The Nishikidôri team
D
David R.
Rating: 5 out of 5
following a purchase from 01/04/2024
Easy ordering, very well packaged, perfect delivery.
Translated reviews
Response from Nishikidôri
Hello David,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was effective.

See you soon!
Best regards,
The Nishikidôri team
M
Maryline R.
Rating: 5 out of 5
following a purchase from 01/04/2024
Perfect
Translated reviews
Response from Nishikidôri
Hello Maryline,

Thank you for your positive feedback on your order.

See you soon!
Best regards,
The Nishikidôri team
R
Rafael R.
Rating: 3 out of 5
following a purchase from 01/04/2024
Items: perfect Communication: 0 I have sent two e-mails asking for changes in the invoice and I have not received a reply.
Translated reviews
Response from Nishikidôri
Hello Rafael,

We are sorry to hear that you have been having trouble reaching our customer service, did you write to us at the following address: [email protected]?
Please do not hesitate to contact us again to solve the problem.

Best regards,
The Nishikidôri team.
S
Sebastien C.
Rating: 5 out of 5
following a purchase from 31/03/2024
Quality products, careful delivery. really perfect. i recommend
Translated reviews
Response from Nishikidôri
Hello Sébastien,

Thank you for your positive feedback on our products. We're delighted to hear that your online experience was pleasant and efficient.

See you soon!
Best regards,
The Nishikidôri team
S
Sandrine M.
Rating: 5 out of 5
following a purchase from 31/03/2024
Thank you very much. Very happy with my order and the speed of shipment.
Translated reviews
Response from Nishikidôri
Hello Sandrine,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was pleasant and efficient.

See you soon!
Best regards,
The Nishikidôri team
S
Sonia M.
Rating: 5 out of 5
following a purchase from 31/03/2024
Order arrived 1 day before! Quality products, as always.
Translated reviews
Response from Nishikidôri
Hello Sonia,

Thank you for your positive feedback on your order and our products. We are delighted to hear that your online experience was pleasant and efficient.

See you soon!
Best regards,
The Nishikidôri team
F
Friedrich M.
Rating: 5 out of 5
following a purchase from 29/03/2024
👍👍👍
C
Cedric V.
Rating: 5 out of 5
following a purchase from 29/03/2024
Nothing to report, products well packaged and conform to the site.
Translated reviews
Response from Nishikidôri
Hello Cedric,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was pleasant and efficient.

See you soon!
Best regards,
The Nishikidôri team
D
Dominique A.
Rating: 5 out of 5
following a purchase from 29/03/2024
Extremely fast delivery and products as ordered
Translated reviews
Response from Nishikidôri
Hello Dominique,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was pleasant and efficient.

See you soon!
Best regards,
The Nishikidôri team
K
Klaus A.
Rating: 5 out of 5
following a purchase from 28/03/2024
Gut verpackt und schnelle Lieferung. Ich freue mich aufs Kochen und probieren.
D
David R.
Rating: 5 out of 5
following a purchase from 27/03/2024
Excellent Japanese products!
Translated reviews
Response from Nishikidôri
Hello David,

Thank you for your positive feedback on your order.

See you soon!
Best regards,
The Nishikidôri team
J
Jérémy B.
Rating: 5 out of 5
following a purchase from 27/03/2024
Perfect
Translated reviews
Response from Nishikidôri
Hello Jérémy,

Thank you for your positive feedback on your order.

See you soon!
Best regards,
The Nishikidôri team
C
Colette C.
Rating: 5 out of 5
following a purchase from 27/03/2024
Perfect
Translated reviews
Response from Nishikidôri
Hello Colette,

Thank you for your positive feedback on your order.

See you soon!
Best regards,
The Nishikidôri team
M
Melanie L.
Rating: 5 out of 5
following a purchase from 26/03/2024
good products and quick shipping
J
Jean-Pierre K.
Rating: 5 out of 5
following a purchase from 26/03/2024
Received quickly, very good products
Translated reviews
Response from Nishikidôri
Hello Jean-Pierre,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was pleasant and efficient.

See you soon!
Best regards,
The Nishikidôri team
W
William L.
Rating: 5 out of 5
following a purchase from 26/03/2024
I buy a lot of products from Nishikidori on a regular basis. They are always perfectly organised, responsive and very very reliable. The products they sell are impecable. Always as described and of outstanding quality. I have never been disappointed in any aspect of my experience with Nishikidori.
G
Gilles Jocelyn T.
Rating: 5 out of 5
following a purchase from 26/03/2024
Excellent products that allow us to discover the pleasures of Japanese flavors. Products whose producers respect traditional techniques. Thank you for offering us these quality products.
Translated reviews
Response from Nishikidôri
Hello Gilles Jocelyn,

Thank you for your positive feedback on your order. We are delighted to hear that your online experience was pleasant and efficient.

See you soon for more Japanese news!
Best regards,
The Nishikidôri team
P
Patrick L.
Rating: 5 out of 5
following a purchase from 26/03/2024
ok
Translated reviews
F
Franck F.
Rating: 5 out of 5
following a purchase from 25/03/2024
Always on top
Translated reviews
Response from Nishikidôri
Hello Franck,

Thank you for your positive feedback on your order!

See you soon!
Best regards,
The Nishikidôri team