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P
Rating: 3 out of 5
I'm happy with the decanter, benchotan and grey pearls, but not at all with the siwak. And I find that the information is not up to expectations.
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Customer reviews of Orinko
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 3 414 published reviews
Summary of reviews
Orinko customers highlight the reliable performance and clear setup of the filtration system, noting easy assembly, helpful video guides, and fast, careful shipping. They appreciate the tangible benefits of filtered water, including improved taste and softer water, and many commend durable, well-packaged components with practical design like a complete faucet and supportive accessories. The product line is described as efficient and practical for routine use, with long-lasting cartridge life and clear maintenance instructions. Overall satisfaction is reinforced by responsive support, straightforward installation, and durable materials that meet expectations for reliability and ease of use.
Reviews 1 and 3 stars
Reset filtersS
Rating: 3 out of 5
Many ceramics were broken
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E
Rating: 3 out of 5
Fine, but made in China
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F
Rating: 3 out of 5
I had problems confirming my order, as I couldn't create my (new) account, and therefore couldn't take advantage of the advertised 10% discount. Too bad. Yours faithfully FBA
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V
Rating: 1 out of 5
I received broken pearls. I went back to orinko who doesn't answer.
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M
Rating: 1 out of 5
Of the 3, one was completely broken and another a little broken.
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L
Rating: 1 out of 5
Not received
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M
Rating: 1 out of 5
I'm not satisfied, the coal disintegrates in the decanter.
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P
Rating: 1 out of 5
Super
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A
Rating: 3 out of 5
The coals are really small, I'm disappointed 😞
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M
Rating: 1 out of 5
Not a good product.
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S
Rating: 1 out of 5
the sticks are small for the price and damaged, crumbly, no interest except for wanting to drink charcoal powder.
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N
Rating: 3 out of 5
Hello, I ordered 2 charcoal kits from France, and in one of the kits, a charcoal was broken, unusable. Also, the coals don't stay at the bottom of the carafe, they rise up and it's not practical to close the carafe.
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B
Rating: 1 out of 5
Very good product arrived in good condition
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C
Rating: 3 out of 5
The carafe is beautiful and efficient, but the pourer isn't great because there are no air inlets, so the water flows very slowly.
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J
Rating: 1 out of 5
Hello. I still haven't received my order. I would like to put 0 stars!
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S
Rating: 3 out of 5
offer a delivery address other than the home address
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G
Rating: 1 out of 5
There is no yellow sticker on the package that proves its authenticity
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J
Rating: 3 out of 5
Only three stars, because I don't know if I can use the water from my well for hydration purposes
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S
Rating: 1 out of 5
The pieces of coal are very small (much smaller than on the picture). The water is cloudy. And, the ceramic beads do not remove the scale. I went back to the good old commercial carafe.
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A
Rating: 1 out of 5
I was disappointed and surprised by the product. The 3 charcoal sticks are so light that they do not submerge in water. I had never had wood so light and fine. The water keeps its taste, it is attenuated but one always feels it. I followed the recommendations. Disappointed because the price and the fdp are important.
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N
Rating: 1 out of 5
The rubber seal of the stainless steel filter prevents water from flowing out and only allows a small amount of water to pass through!
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C
Rating: 1 out of 5
Does not respond to claims
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N
Rating: 1 out of 5
Very good products
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M
Rating: 3 out of 5
Product conforms but packaging is a little light... the coals arrived broken
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L
Rating: 1 out of 5
the package has not arrived. how can i give you my opinion please ?????? why has my order not arrived yet please investigate and keep me informed. l gabay
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J
Rating: 3 out of 5
I was a little disappointed to find myself with a stick split in 2, not because of a bad handling, but because it had been pre-sawed
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C
Rating: 1 out of 5
The customer service responds quickly, but I am disappointed with the product received (French activated carbon) which does not do the job announced ...
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G
Rating: 1 out of 5
very satisfied. Thank you. Interesting discovery to continue.
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F
Rating: 3 out of 5
The sticks are quite small and they continue to float despite frequent use
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E
Rating: 3 out of 5
Hello, I give the rating of 3 simply because it is difficult to access the essential information about the coals. I suggest you write a summary such as Product Name, Number in Container, size of coals and especially the number of liters filterable per coal, under the product picture. I tear my hair out every time to know how many coals and of what size, how many boxes, I have to buy for my 8 liter bottles. I spend at least an hour re-reading everything each time. That said, it's always you guys that I come back to. Because you are the best! Thank you so much. Eve.
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E
Rating: 3 out of 5
I ordered bamboo activated charcoal and it is not very strong, almost 60% of it crumbled in 2 weeks, but in the end it is my responsibility because I should have bought what I usually use. solid Bishotan charcoal
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S
Rating: 1 out of 5
the products were sent in a bubble envelope, one of the sticks arrived completely crumbled, therefore unusable because otherwise obliged to filter the particles of coal each time it is left "immersed". Too bad, a more solid package is needed.
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J
Rating: 3 out of 5
I am disappointed, it is not sticks but a stone not easy to place in a carafe and some small pieces. At my first order I was very satisfied.
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A
Rating: 3 out of 5
I was surprised to hear that my order had to be completed. I wrote to the customer service who answered me, except that in the meantime my order was completed by itself. For the rest no problem
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N
Rating: 3 out of 5
The water tastes like tap water and yet I took the grey and pink beads. Maybe I should take activated carbon in addition to the pearls. For the moment I don't drink the water directly but I use it to make herbal teas or to cook.
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C
Rating: 3 out of 5
The charcoal sticks I ordered float in the carafe even after 1 night of soaking and 2 water changes. I had to boil them for 10', to try to change their density, and they broke. I miss the Japanese binchotan; not happy with these purifying activated carbons.
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J
Rating: 3 out of 5
not at all convinced of the effectiveness
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P
Rating: 1 out of 5
not complete, 4 beads are missing
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D
Rating: 1 out of 5
The pieces are not the same size both in length and in diameter which makes it difficult to fit into a bottle even with a wide neck!
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