9.4/10
★★★★★
based on 3094 reviews published

Latest customer reviews

5 /5
★★★★★

I love it. Always so satisfied. I will recommend it with my eyes closed!

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Mélanie G.
purchased on 06/06/2025
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5 /5
★★★★★

Perfect. The product received within the expected timeframe. Top after-sales service for requested and quick explanation

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Véronique V.
purchased on 15/06/2025
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5 /5
★★★★★

Nothing to report, perfect

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Gerard R.
purchased on 12/06/2025
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5 /5
★★★★★

Top

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Zacharie M.
purchased on 12/06/2025
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5 /5
★★★★★

Perfect. Order well received. I appreciated the quick response regarding a problem with binchotan damaged during transport. I also appreciated the fast shipping of the two Kishu. Quality product that works very well. The instructions for use are clear. Reliable company. Quick response by email. Well done.

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Jean-christophe N.
purchased on 07/06/2025
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5 /5
★★★★★

The carafe is very functional. The gray beads are intact but several pink beads were broken.

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Valérie C.
purchased on 11/06/2025
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5 /5
★★★★★

Very good products and a very reliable company

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Colette M.
purchased on 02/06/2025
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5 /5
★★★★★

It's perfect! I am very satisfied with my order. Very interesting site with lots of usage tips, fast shipping. Thank you

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Marie L.
purchased on 08/06/2025
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5 /5
★★★★★

I hope this product will live up to what is advertised!

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Christine G.
purchased on 06/06/2025
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5 /5
★★★★★

Impeccable delivery and very satisfied with the product

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Philippe T.
purchased on 01/06/2025
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5 /5
★★★★★

-

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Marilyn T.
purchased on 28/05/2025
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5 /5
★★★★★

Fast and compliant

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Sabrina L.
purchased on 26/05/2025
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5 /5
★★★★★

Perfect

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Claudine N.
purchased on 26/05/2025
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5 /5
★★★★★

Always very satisfied with my order. Thank you!

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Chenenaille C.
purchased on 23/05/2025
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5 /5
★★★★★

Order arrived on time

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Denise R.
purchased on 24/05/2025
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5 /5
★★★★★

Very good product to recommend

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Jean-claude B.
purchased on 23/05/2025
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5 /5
★★★★★

Arrived on time

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Robidou P.
purchased on 22/05/2025
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5 /5
★★★★★

Yes. I had a problem receiving the package and they compensated me

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Muriel T.
purchased on 22/05/2025
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5 /5
★★★★★

Perfect, I recommend

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Emmanuelle P.
purchased on 22/05/2025
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1 /5
★☆☆☆☆

Advertisement not in line with reality. The products received were broken and I had to pay for the return. I do not recommend this brand

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Jocelyne L.
purchased on 13/05/2025
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5 /5
★★★★★

Impeccable service!

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René B.
purchased on 20/05/2025
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5 /5
★★★★★

Very satisfied with my order, which matched the description, quality material and the delivery went very well

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Elisabeth O.
purchased on 20/05/2025
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5 /5
★★★★★

Effective!

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Evelyne V.
purchased on 18/05/2025
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1 /5
★☆☆☆☆

Unfortunately, quality is sacrificed for profitability. I bought bamboo charcoal for €44 thinking it would last for 6 months of filtration, and after 2 weeks, all the charcoals are broken into small unusable pieces. I am forced to place a new order. But this time, I will be more vigilant and look for real compact charcoals and not hollow sticks.

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Danièle R.
purchased on 12/05/2025
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5 /5
★★★★★

Very good attention.

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Edwin R.
purchased on 12/05/2025
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5 /5
★★★★★

Serious and responsive site

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Laurent D.
purchased on 15/05/2025
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4 /5
★★★★☆

Hello, Satisfied with the gravity water filter, product as described. I recommend it.

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Aldo M.
purchased on 08/05/2025
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4 /5
★★★★☆

Good. Some items are a bit expensive, but overall I recommend this site. The customer service is very friendly and responsive

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Laurent S.
purchased on 05/05/2025
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5 /5
★★★★★

Radically changes the taste of water! Super effective, very happy

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Helen D.
purchased on 04/05/2025
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5 /5
★★★★★

Perfect

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Emmanuel L.
purchased on 11/05/2025
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5 /5
★★★★★

I already wrote a comment to clarify that I wasn't quite sure how to use the charcoal! No real instructions.... I made a few mistakes before understanding how to use my carafe and the charcoal and the ceramic beads! After several attempts, it's OK!

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Josette E.
purchased on 07/05/2025
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5 /5
★★★★★

Fast delivery, very responsive customer service. The order matches the description. I am happy with my purchase.

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Aurelie L.
purchased on 06/05/2025
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5 /5
★★★★★

Tip top

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Denis R.
purchased on 04/05/2025
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5 /5
★★★★★

Perfect

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Sylvie V.
purchased on 02/05/2025
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1 /5
★☆☆☆☆

The nauseating smell is way too strong for my taste, but while testing I feel that my teeth are smooth, I think it works well, but for me it's way too strong.

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Rudy R.
purchased on 30/04/2025
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5 /5
★★★★★

Efficient and fast service. Thank you 😉

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Paula D.
purchased on 30/04/2025
5 /5
★★★★★

I had received a damaged filter which was quickly replaced. I am really satisfied with this professionalism. Thank you again.

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Dominique H.
purchased on 24/04/2025
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5 /5
★★★★★

Very satisfied with the products received quickly, Thank you 🙏

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Luc V.
purchased on 23/04/2025
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5 /5
★★★★★

Well received my order of charcoals. Could you make larger ones, it would avoid having to put several in a bottle. Thank you

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Brigitte B.
purchased on 28/04/2025
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5 /5
★★★★★

Perfect order

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Karen L.
purchased on 28/04/2025
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