/10
★★★★★
based on 2911 reviews published
★★★★★
based on 2911 reviews published
Latest customer reviews
4
/5
★★★★☆
Fine, but your instructions tell you not to leave the charcoal in the water, whereas the ones I ordered before didn't ask you to do that.
Sylvie D.
purchased on 12/10/2024
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5
/5
★★★★★
Everything went very smoothly, from order to delivery.
Thierry G.
purchased on 13/10/2024
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5
/5
★★★★★
Very good quality and quick order
Raya C.
purchased on 08/10/2024
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4
/5
★★★★☆
Product as expected . Fast delivery but the product was not delivered to the chosen relay .
Beatrice V.
purchased on 06/10/2024
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1
/5
★☆☆☆☆
1st parcel of coals arrived in crumbs. Second for exchange: the coals don't match the size of what I paid for.
Sylvie T.
purchased on 29/09/2024
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5
/5
★★★★★
The shipment was very fast and the products met my expectations.
Elisabeth V.
purchased on 03/10/2024
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5
/5
★★★★★
Nothing to complain about
Didier A.
purchased on 30/09/2024
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4
/5
★★★★☆
Not used yet but cde send parcel 👍
Hervé D.
purchased on 02/10/2024
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5
/5
★★★★★
Very well
Philippe J.
purchased on 28/09/2024
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5
/5
★★★★★
Clear website. Easy ordering. Fast shipping. Perfect all round.
Claude B.
purchased on 28/09/2024
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5
/5
★★★★★
Products well received, well packaged. a little disappointed by the size of the charcoals
Catherine S.
purchased on 28/09/2024
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5
/5
★★★★★
As soon as the order was placed, as soon as it was received, everything was OK.
Héloïse C.
purchased on 01/10/2024
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1
/5
★☆☆☆☆
No response to my complaints, partial delivery
Nicole B.
purchased on 30/09/2024
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5
/5
★★★★★
I'm very happy, tomorrow order
Isabelle F.
purchased on 01/10/2024
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5
/5
★★★★★
Good environmental site and excellent products. Bravo ! And thank you
Bich Hop S.
purchased on 29/09/2024
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5
/5
★★★★★
Delivery respected
Martine Z.
purchased on 30/09/2024
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5
/5
★★★★★
Fast delivery, efficient as the water no longer has any "taste" Thank you!
Sandra A.
purchased on 29/09/2024
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5
/5
★★★★★
Very satisfied with the product!
Emmanuelle J.
purchased on 29/09/2024
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5
/5
★★★★★
Very good product Very satisfied I use the ceramic pearls with the charcoal
Chantal G.
purchased on 28/09/2024
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5
/5
★★★★★
Excellent products, fast delivery. Thank you very much.
Linda K.
purchased on 27/09/2024
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4
/5
★★★★☆
Perfect
Nathalie S.
purchased on 28/09/2024
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5
/5
★★★★★
Products always top-notch
Claude P.
purchased on 27/09/2024
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5
/5
★★★★★
I like ordering from this eco-responsible and honest company. Delivery is fast (although not my first criterion) and well packaged. The products are of very good quality. (Benchotan charcoal and bamboo charcoal)
Marielle M.
purchased on 25/09/2024
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5
/5
★★★★★
Satisfied
Devrim B.
purchased on 26/09/2024
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5
/5
★★★★★
Top
Marie D.
purchased on 25/09/2024
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4
/5
★★★★☆
In line with expectations
Marc A.
purchased on 20/09/2024
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5
/5
★★★★★
Fast and well packaged.
Dominique (mme) T.
purchased on 22/09/2024
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1
/5
★☆☆☆☆
Hello On further research, I realized that you make your own binchotan, so it has nothing to do with those from Japan. What's more, the manufacturing processes are done with chemicals, so they're not good for your health. I'm sorry to tell you all this. Moreover, if your products really came from Japan, there would be a yellow label on each packet. Best regards F.Dubois
Françoise D.
purchased on 14/09/2024
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5
/5
★★★★★
Package received quickly, everything was perfect Thank you very much.
Marina R.
purchased on 09/09/2024
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5
/5
★★★★★
Impeccable
Dominique M.
purchased on 06/09/2024
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