Customer reviews of Palais du Rosaire

I ordered candles to make novenas at home and they were all pink, it's not really embarrassing but I only receive white ones with the picture of the virgin.

I'm totally satisfied with the product and totally disappointed with the deliveryman who was absolutely incompetent - what kind of practice is this of putting parcels in elevators!!! I refused ... he didn't want to go up! he left ... on the 2nd day he made the same demand! so I went down to collect my parcel and told him it had to be signed for! he didn't seem to have any problem with that. So to sum up, I won't be ordering from you again as long as dpd is the only option!

The first tenainier I pis broke in my hands, the link snapped...

Bonjour ,.messieurs Madame I am happy to receive my parcel on the other hand I was disappointed because an order of 248 I did not receive with the a gift of thanks .with each passage to heavy in August if I buy for 100 you moffrez a framework of the Virgin, I placed an order at your competitors store of the Christians by buying a stone lamp of Malaya island of st Michel with 79 I was too happy because I received them with with a small sympathetic gift . I placed my order on 1/02/23 and at the same time I celebrate my birthday 15/02/23 it may appeal to you anyway would be to moffrir a rosary at the price of 1euro it attracts customers Thank you dé take this into account

I think the rosary is probably very good, but I was unable to receive it on the date due to Dpd's faulty service. I have to pick it up several dozen kilometers away this weekend.

Order reversal. This is the reason for the 3 stars.

Allora la tempestiva per l'invio degli ordini è buona, ma la qualità del prodotto ordinato scadente. Il primo ritiro non buono perché l'oggetto non conforme e danneggiato e il secondo buono.

Ordered for a friend's Christmas presents, the products arrived well packaged and relatively quickly, but with a few errors (a card ordered in French arrived in English, incomplete text on a card...), reported on 31/12 but with no response.

I'm disappointed! My parents bought me a gold-plated medal from you 30 years ago, and I kept it until 2022, when the ring where the chain goes through finally broke. I bought one back from you in full confidence and the plating has already moved. It's sad that a store of your reputation has become so unreliable. It's a shame. What's more, I bought one for my daughter a little later, so she'll be happy.

Some of the products in my order were damaged. A shame on a 50 euro order...Please remember to check the products before sending them to your customers. Thank you for your help.

Good evening,I'm taking advantage of this inquiry to send you this second letter, the 1st having remained unanswered (?!) because one of the 3 items (Statue of the luminous Virgin Mary in resin 31cm - ref:44443) doesn't work! Of the 3 virgins ordered, one was not wrapped in plastic, it looks dirty (grey all over the white part), the interior lights don't work, they don't light up, the underside of the statue is dirty, there are only 3 small foam support pads out of the 4, the gold paint on the back is "faded", not to mention the statue's white cardboard packaging which is torn (?!).I therefore take the liberty of holding this article at your disposal for an exchange if you please. In the expectation of a reply from you, I remain at your entire disposal, thanking you in advance for your understanding.

I received a good response to the delay in delivery of my order; a rosary was missing; a flashing Christmas bauble was not what I ordered and it doesn't work; a little disappointed but the reasonable prices and quick response make up for some of my disappointment.

the bracelet I sent back was indicated to me as being 19 cms and when I received it it was barely 17 cms......I hope to be reimbursed fairly quickly

I ordered some. Wood-colored rosaries, they arrived black. Second order, one rosary arrived damaged. That's a shame. When the site surprises because the sizes of objects should be indicated

Necklace 45 cm instead of 50

I'm very happy with some of my purchases. One item is missing and I still don't know if it will be available again or if I'll get my money back.

A little disappointed. Plastic item and very small gold-plated medals.

I thought the fluo saint under the globe was bigger and presented it to you as a gift, whereas I paid for it, and I had ordered 4 postcards (they were presented in pairs and I had asked for two packs).

Product not as shown on website. Novena candles last only 8 days (white cap) instead of 9 days (yellow cap).

I'm very satisfied with the products and the speed of delivery.I'm giving this rating because what upsets me is that I received a 10% discount for my birthday on July 5th and I couldn't use it for my order.If I used it I had to give up the free delivery on orders over 49 euros. As my order was over 49 euros, I had to choose between the 2 advantages. I find these conditions unfair.

I received the parcel quickly and the gift card was a pleasure, but I was disappointed with my last order. The St Bernadette statuette arrived broken in its metal box and the medal was missing from the St Bernadette box, so I hesitate to recommend...

Not entirely satisfied with the packaging of my parcel and the method of transport.

I ordered a rosary, it broke all by itselfI sent the picture no more newsPity.

The delivery man didn't come up to my apartment. I'm handicapped.

I am still waiting for delivery since 28/6/2022.

Hello. I'm not criticizing the product or the delivery, which was quite fast compared to usual. On the other hand, you offered to go and burn a candle at the grotto in Lourdes for my seriously ill wife. I didn't. I recommended Lourdes water and asked you to go for me and my son at the same time, and you were supposed to send me video proof. I have received nothing. I will continue to order water because I need it, but I must admit that I am very disappointed, at least for my wife. I was planning to come to Lourdes but her state of health does not allow it. Yours sincerely Bertrand VASSEUR.

Broken statue received Lack of seriousness Long waiting time for reshipment

The product noted on the site was indicated available whereas it was not the case and the sending was made without informing me in a point relay with 25 kms of my place, whereas my address was noted well.Otherwise, product arrived well, of quality and sympathetic telephone reception.

I'm not entirely satisfied with my purchase; the picture looks different from the medal in real life! A little disappointed but okay

Disappointed by the last purchase, I'm still waiting after 1 week for confirmation of the return.

Delivery,Too long 9 days to travel 300 km,otherwise the product corresponds to my expectations.

Hello, I had asked for a small gift pack and ended up with a horrible blue plastic box ????Sinon the medal is pretty!

But the candle was not available and they replaced it with 2 others without telling me. I would have preferred to wait for the restocking. Too bad this time. Having said that, they were also very generous with two mini rosaries, but that only made us feel better about the original intention of this superb set. But I'm always delighted with my orders ??????????

The candles are written in Spanish, although I wanted them in French.

long processing times, free delivery ....facturée.....

delivery of my novenas arrived cardboard boxes torn, glued by mail <, the white links had torn the cardboard,,,some novenas had the top broken and the yellow cap was at the bottom of the box

Satisfied, products as expected and prompt delivery.