/10
★★★★★
based on 7021 reviews published
★★★★★
based on 7021 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I placed an order for an item in several quantities and these arrived with a mix of colors, which was not specified on the site. I needed a single color to follow a theme (and had no choice). So, following this order, I contacted customer service but no one has replied to my e-mail to date... Disappointed...
Catherine V.
purchased on 22/07/2024
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3
/5
★★★☆☆
Order received 3 weeks later, without the small wooden rosary of Olivier de Padre Pio and that of Mary who unties the knots in blue crystal pearls which was to accompany my dad in the other life (big in the heart).
Valerie Où Serge G.
purchased on 06/06/2024
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3
/5
★★★☆☆
Everything is fine, except for the Holy Family novena, which must have sunk, perhaps because of the heat, as the wax is all soft and seems defective!
Gildas C.
purchased on 25/06/2024
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3
/5
★★★☆☆
Super merci
Isabelle F.
purchased on 06/06/2024
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3
/5
★★★☆☆
I received my parcel but it was missing a €5 oil. They could have called me and asked me to make another choice. Taking 5 minutes would have been a better choice.
Claudine Claire B.
purchased on 21/05/2024
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2
/5
★★☆☆☆
First order in December topissime The second problem on the delivery solved certainly but with my Request The quality of the novenas is not terrible
Odette O.
purchased on 22/05/2024
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2
/5
★★☆☆☆
The bracelet broke the day after I received it.
Catherine B.
purchased on 15/05/2024
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3
/5
★★★☆☆
Crucifix received without any problem. The magnetism was missing.
Martine D.
purchased on 07/05/2024
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3
/5
★★★☆☆
The order went well, but the carrier didn't, because although I was present at home the delivery wasn't made on the day planned. it was necessary to change the place of delivery by pick-up, which is a shame.
Max V.
purchased on 30/04/2024
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2
/5
★★☆☆☆
I ordered a mini Saint Mark's Bible. Delivery was quick but I received it dented and damaged on the sides. Even though it only cost me €6.90, I'm still disappointed and disgusted. I won't be ordering from this site again. And then even when I receive advertising emails, I unsubscribe and they keep sending them anyway!!!! And
Loréna H.
purchased on 01/05/2024
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3
/5
★★★☆☆
Hello, The items are very beautiful. The only problem is that most of the crosses I ordered arrived a little damaged on the edges or badly stuck (the picture). Which is a shame, as I was buying them as gifts. However, lots of choice and very nice religious items 👍🏼
Lily D.
purchased on 24/04/2024
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3
/5
★★★☆☆
Missing products Wish I'd known sooner
Cécile J.
purchased on 08/04/2024
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Answer from Palais du Rosaire
Hello Mrs Jankowski,
We understand your disappointment, unfortunately we were out of stock, an email was sent to you before the order was shipped to let you know.
We understand your disappointment, unfortunately we were out of stock, an email was sent to you before the order was shipped to let you know.
2
/5
★★☆☆☆
Very poorly packaged ....... Let every spirit praise the lord
Malik L.
purchased on 13/04/2024
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3
/5
★★★☆☆
Very happy fast delivery
Marie V.
purchased on 02/04/2024
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2
/5
★★☆☆☆
An article arrived broken and despite my email no reply from the after-sales service.
Celine S.
purchased on 30/03/2024
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2
/5
★★☆☆☆
Ordered two "special" tourist tickets. As the numbers requested were free on the excel file, I took 180 and 181. I received "lambda" tickets, whereas the file indicated the availability of the tickets. I called you and it was decided to refund me the difference between special and normal tickets. I'm waiting for the decision to be confirmed.
Dorothee D.
purchased on 10/03/2024
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Answer from Palais du Rosaire
Hello,
Unfortunately there was a small incident, we apologize again.
The refund has been made to your account.
Yours faithfully
Le Palais du Rosaire
Unfortunately there was a small incident, we apologize again.
The refund has been made to your account.
Yours faithfully
Le Palais du Rosaire
2
/5
★★☆☆☆
The cross on the rosary does not match the photo in the article.
Michael E.
purchased on 03/03/2024
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3
/5
★★★☆☆
Very satisfied thank you
Muriel C.
purchased on 29/02/2024
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3
/5
★★★☆☆
Fast and conciliatory, I put this note because I did not obtain completely what I wished and I already expressed it by e-mail.je considere that that can arrive.
Laurent T.
purchased on 15/02/2024
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3
/5
★★★☆☆
The carrier is completely null
Josianne S.
purchased on 14/02/2024
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Answer from Palais du Rosaire
Hello,
We don't quite understand why you're giving us this note when the carrier is not part of our store. You can choose between two different carriers for delivery.
Best regards,
Le Palais du Rosaire
We don't quite understand why you're giving us this note when the carrier is not part of our store. You can choose between two different carriers for delivery.
Best regards,
Le Palais du Rosaire
3
/5
★★★☆☆
Thank you for my order, it was a pleasure to receive your religious articles and I look forward to seeing you at the next pilgrimage 🙏
Michel O.
purchased on 10/02/2024
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3
/5
★★★☆☆
It's a pity that a medal on the rosary is a defect with a whitish trace.
Patrick V.
purchased on 06/02/2024
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Answer from Palais du Rosaire
Hello,
We're very sorry... In this case, please send us an e-mail with a photo so that we can resolve the problem.
Best regards,
Le Palais du Rosaire
We're very sorry... In this case, please send us an e-mail with a photo so that we can resolve the problem.
Best regards,
Le Palais du Rosaire
2
/5
★★☆☆☆
My address was incomplete and my parcel was delivered 4 days late.
Gérard P.
purchased on 06/02/2024
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Answer from Palais du Rosaire
Hello and thank you for sharing your opinion, but we are not responsible if your address is incomplete or if the delivery person is late. Your package left our premises less than 24 hours after you ordered.
2
/5
★★☆☆☆
I'm not satisfied with the product: on the one hand, because the rosary has more than 10 "balls" and the cross and the "medal" of the Virgin have come off and I've lost them. The quality of the product is unsatisfactory.
Stéphanie B.
purchased on 05/02/2024
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Answer from Palais du Rosaire
Hello,
We are very sorry about this incident...
If you have a problem with an item, please do not hesitate to contact us so that we can offer you a solution.
Best regards,
Le Palais du Rosaire
We are very sorry about this incident...
If you have a problem with an item, please do not hesitate to contact us so that we can offer you a solution.
Best regards,
Le Palais du Rosaire
3
/5
★★★☆☆
Disappointed that the rosary is in Italian
Maria P.
purchased on 03/02/2024
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Answer from Palais du Rosaire
Hello,
You have chosen the rosary and the booklet in Italian...
The language is indicated on the product sheet: French or Italian, sorry for the inconvenience.
Yours faithfully
Le Palais du Rosaire
You have chosen the rosary and the booklet in Italian...
The language is indicated on the product sheet: French or Italian, sorry for the inconvenience.
Yours faithfully
Le Palais du Rosaire
2
/5
★★☆☆☆
Ione : Because I had to go in person to pick up the Parcel from the courier while being told it was coming and that it was in a mail stop . I had to go around for days
Liliana B.
purchased on 04/02/2024
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2
/5
★★☆☆☆
5,candles not what I ordered.
David P.
purchased on 22/01/2024
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3
/5
★★★☆☆
Thank you for the small gift, but 1 candle received without the candle stick, and a medal opened on the 2 and in a few days the silver color fades.
Helene H.
purchased on 31/01/2024
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3
/5
★★★☆☆
We look forward to hearing from you
Richard F.
purchased on 27/01/2024
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3
/5
★★★☆☆
During the delivery of my order, 10 candles were missing.the service was called,it was solved immediately,the gentleman was very kind and efficient.the next day I received the missing complement.out of the 15 candles 8 were broken.the package was well packed,I think it was the order picker's fault.disappointed ....
Marie-claude C.
purchased on 18/01/2024
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