/10
★★★★★
based on 7021 reviews published
★★★★★
based on 7021 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The wind calendar received in Belgium is not in conformity.it lacks a notch which would make it possible to stabilize the assembly.it is impossible to make with scissors or a cutter.I am disappointed for my granddaughter who cannot handle it under penalty of making it fall.I do not know yet what is the case for the one sent to Marseilles, I will let you knowGood day.
Claire M.
purchased on 02/12/2021
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2
/5
★★☆☆☆
The two small rosaries have broken (open link, one in two places); I've been waiting a week for the return agreement.
Sylvette B.
purchased on 18/11/2021
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2
/5
★★☆☆☆
Articles conform to the description on the other hand I had taken the delivery express has 9 to have the articles quickly is saying in 24h I had ordered 6 days in advance for a burial and I had the articles only 2 days after the burial and still I had to apeller the customer service so that they send the order!!!! Not serious about delivery times. In addition I asked for a refund of my shipping costs of 9 I was told yes but I still have nothing
Acheteur Vérifié
purchased on 28/10/2021
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Answer from Palais du Rosaire
Hello, we are very sorry to read your message. First of all, please accept our sincere condolences. As stipulated in our e-mail exchanges, the parcel was delayed by Chronopost, which blocked your order. We have also proceeded to reimburse the costs, but the transfer sometimes takes several days. We thank you for sharing your opinion, and hope you will be even more satisfied with your next orders.
2
/5
★★☆☆☆
Disappointed, very basic product description, lack of dimensions or additional photos. Very disappointed with the ball engraved 3d 4.5 cm I thought it was the engraving inside! I would have wanted 7.5 cm that I bought in 2014 in Lourdes for my friend who finds it very pretty. I'm still waiting for the email to have more precision!,,,Miracles are made at the grotto not in your store. Website to review
Alain R.
purchased on 08/11/2021
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3
/5
★★★☆☆
The products are as described. Ik is a pity that many of them are dated.
Ann V.
purchased on 22/10/2021
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3
/5
★★★☆☆
David B.
purchased on 18/10/2021
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3
/5
★★★☆☆
David B.
purchased on 18/10/2021
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2
/5
★★☆☆☆
Long delivery, clock received broken which rings at minus a quarter instead of ringing on battery, hands bent clocks supplied with batteries but empty batteries I suspect that we may have sent an exhibition clock Very disappointed with my purchase
Coraline V.
purchased on 24/09/2021
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Answer from Palais du Rosaire
Hello, sorry to read this review. You should have contacted us by email or phone. We would have replaced the item. You have 15 days after delivery to return the item. There's still time! (+33) 05 62 94 66 17 [email protected]
2
/5
★★☆☆☆
Very disappointed. After waiting several days for the order because 1 product was in restocking, I receive the order without the product and without explanation in the coli! So I contacted customer service and explained that 1 product was missing from the order. Called back, I learned that the missing product had been communicated by e-mail. I'm told it's been refunded, but I'm offered the unavailable product in a smaller size, so I have to pay on the site for the product added by customer service ... but with shipping costs! I won't be recommending any products on this site, and don't recommend the site personally. This is no way to treat your customers ...
Marie L.
purchased on 23/09/2021
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2
/5
★★☆☆☆
The size of the rosaries is not mentioned, 3 rosaries bought, 3 different sizes, 2 of which are impossible to wear because they are too small.customer service kindly replied but I am still disappointed with my order.
Acheteur Vérifié
purchased on 20/09/2021
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3
/5
★★★☆☆
Favorable opinion overall
Christian R.
purchased on 04/09/2021
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3
/5
★★★☆☆
One item was not available. Payment should have been arranged when the order was made up. A "Credit Slip has been created" but I currently have no idea whether this means it will be refunded or is a credit note for my next purchase (probably next year). Also I ordered 2 small silver cross pendants but only one arrived. At 0.83 euros it is not worth the hassle of asking for a refund/credit note.
Elizabeth B.
purchased on 20/08/2021
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3
/5
★★★☆☆
Lack of choice in all categories of the siteSo fast shipping and without incidents of packages.Site to recommend to Internet usersMarie-Christine Morbihan-
Marie-christine C.
purchased on 20/08/2021
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Answer from Palais du Rosaire
Hello Marie-Christine, thank you for your order. Every two weeks we add 15 new items to our categories. Thank you for your recommendation :). Pauline
2
/5
★★☆☆☆
Hello, I received my order, but the size of the bracelets is smaller than I wanted, I did not notice the dimensions, too bad.
Véronique L.
purchased on 06/08/2021
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3
/5
★★★☆☆
Olivier B.
purchased on 09/07/2021
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3
/5
★★★☆☆
Olivier B.
purchased on 09/07/2021
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3
/5
★★★☆☆
The package arrived with a candle that was practically smashed to bits, enveloping everything else in sticky little balls.
Françoise G.
purchased on 08/07/2021
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Answer from Palais du Rosaire
Hello Françoise, Thank you for your order. Normally all our candles are protected. If you wish, you can return the items to us for an exchange. Please contact us on 05 62 94 66 17 or [email protected].
3
/5
★★★☆☆
Fast delivery. Children's bracelets are adult size. I received a bracelet without the Cruz. I took a cross to put on the wall super quality and very pretty
Clara O.
purchased on 01/07/2021
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Answer from Palais du Rosaire
Hello Clara, Thank you for your order. If you have received a damaged item, please do not hesitate to contact our customer service department. See you soon. Pauline
3
/5
★★★☆☆
Hello little angels no problem but the channels put 3 or 4 times and already oxides very bad quality. I'm disappointed.
Acheteur Vérifié
purchased on 09/06/2021
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2
/5
★★☆☆☆
Hello. My parcel has been damaged, that's why 2 starsI'm sorry. Good day to you
Marcel B.
purchased on 17/05/2021
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3
/5
★★★☆☆
Long delivery time, too bad.
Eric A.
purchased on 13/05/2021
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3
/5
★★★☆☆
I have ordered several items but two of them are disappointing in terms of qualityNamely the perfumed rosaries which discolour clothes and skinAnd the necklaces with Angel because the stones are badly set and did not last the dayIt's a shame
Aman M.
purchased on 03/05/2021
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Answer from Palais du Rosaire
Hello, thank you for your order. If you have any problem with one of our items, you can send it back to us and we'll be happy to change it. Don't hesitate to contact us at 05 62 94 66 17 or by e-mail at [email protected]. See you soon. Pauline.
2
/5
★★☆☆☆
I ordered a dizenier bracelet which broke in the week I received it, I sent a message yesterday to the SAV but no return, so disappointed. But thanks to this avi, I'm hoping for a positive return.
Violaine L.
purchased on 28/04/2021
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Answer from Palais du Rosaire
Hello Violaine, we're sorry about your bracelet and will replace it for you. As for our reply, you wrote to us yesterday Tuesday April 27 at 6:13 pm. Today is April 28 and your request is being processed. Have a nice day!
2
/5
★★☆☆☆
My parcel arrived and the bottles had leaked inside and were all soaked, so I called you and you will replace the bottles for me.
Frederic G.
purchased on 05/03/2021
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3
/5
★★★☆☆
Hello,I am not disappointed for the delivery but,I had ordered water of the cave because as I have the disease of charcot,I had seen that a woman who had the same disease as me had come to heavy and when she entered water of the cave,she cured,it is for that that I ordered water,but unfortunately,I am always in bad state,I hoped for a better health,but nothing good arrived for me. I am sorry,but I keep hope?I'm sorry, but I still have hope... Sincerely.
Daniel K.
purchased on 16/02/2021
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Answer from Palais du Rosaire
Hello Daniel, Our hearts go out to you as you struggle with your illness. The water in La Grotte is the source that Bernadette gave us. It can heal some people, but unfortunately not everyone. But don't give up hope. Bonne journée. Pauline.
3
/5
★★★☆☆
I prodotti sono buoni ma la spedizione è troppo lunga
Cristiana C.
purchased on 10/02/2021
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Answer from Palais du Rosaire
Hello, thank you for your order. We ship packages in 24 hours but indeed your order took a long time to arrive in Italy. We are currently looking for new and faster delivery solutions for Italy. Have a nice day
3
/5
★★★☆☆
One medal arrived split in two (unstuck)
Jean-michel P.
purchased on 07/01/2021
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Answer from Palais du Rosaire
Hello Mr Picard, thank you for your order. If an item arrived damaged, you can send it back to us and we will exchange it without any problem. Have a nice day!
2
/5
★★☆☆☆
I received my broken candle... Too late to give for Christmas. I do not recommend
Aurélie C.
purchased on 05/01/2021
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Answer from Palais du Rosaire
Hello Aurélie. I see from my computer tracking that your package was delivered on December 29. If your candle arrived broken, we can replace it without any problem. We protect our articles as much as possible in the parcels for transport but sometimes the parcels are so badly treated that our protections are not enough. Please contact us on 05 62 94 66 17.
3
/5
★★★☆☆
The rosaries are smaller than my attempted ones and are already cut.
Prucia Z.
purchased on 05/01/2021
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Answer from Palais du Rosaire
Hello, thank you for your order, if any items do not suit you you can return them to us by making a return request via your customer account on our website. Have a nice day. Pauline
3
/5
★★★☆☆
Tempi di consegna lunghi, ma son contenta dei prodotti. Da migliorare il servizio clienti, hanno risposto ad una mia mail solo dopo avvenuta consegna dei prodotti.
Acheteur Vérifié
purchased on 24/12/2020
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Answer from Palais du Rosaire
Hi, My computer system tells me that your order was delivered on December 28. We are sorry for the long delivery time. Have a nice day.