English 
Français 
E
Rating: 5 out of 5
Super product!
Translated reviews
Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
All reviews
L
Rating: 5 out of 5
Very fast delivery and well-packaged products.
Translated reviews
D
Rating: 5 out of 5
Very quick reception while in stores (2 in downtown Marseille) we are told that you are out of stock.
Translated reviews
M
Rating: 5 out of 5
Impeccable and fast service!
Translated reviews
C
Rating: 5 out of 5
very good fast delivery 24 h
Translated reviews
A
Rating: 5 out of 5
Very good site. Easy to use.
Translated reviews
V
Rating: 5 out of 5
Excellent after-sales service: a broken shampoo during transport, immediate refund. Thank you for your seriousness.
Translated reviews
A
Rating: 5 out of 5
fast delivery - products very well packaged - tracking of delivery by sms - perfect, my order was processed and delivered within 3 days... by post directly to my home.
Translated reviews
A
Rating: 4 out of 5
Quality and natural products.
Translated reviews
S
Rating: 1 out of 5
Mulato products are great. However, I am very dissatisfied with the delivery which was not made to the selected location, but more than 15 minutes on foot from that location. By clicking on the link that La Poste sends you for the address, we find a photo of a urinal at 4, quai de Gèvres, while the address is located in an underground parking lot, a place that is not safe at night. I urge Mulato to be vigilant with its partners, who, in this specific case, greatly devalues its reputation..
Translated reviews
Response from Patrice Mulato EN
Hello, We sincerely thank you for your feedback regarding our products. We are sorry to learn that your delivery experience did not meet your expectations and that it caused inconvenience. We understand the importance of reliable and secure delivery and we take your comments to heart. Rest assured that we will review this situation with our delivery partner to improve our service. Your feedback is valuable to us. Best regards, The Mulato team
D
Rating: 5 out of 5
Received very quickly. Super products
Translated reviews
Z
Rating: 5 out of 5
Super products
Translated reviews
I
Rating: 1 out of 5
I never received the package.
Translated reviews
Response from Patrice Mulato EN
Hello, We are truly sorry to learn that you have not received your package. This does not correspond to our commitment to our customers, and we fully understand the frustration this may cause. Your feedback is valuable to us and our teams are currently working to find a solution for the delivery of your package. We will get back to you quickly. Thank you for your patience and understanding. Best regards, The Patrice Mulato team
A
Rating: 5 out of 5
Top. Product that I love and fast delivery.
Translated reviews
M
Rating: 5 out of 5
Perfect! Product expected delivered in record time.
Translated reviews
F
Rating: 5 out of 5
Very fast shipping, very good site, very well explained.
Translated reviews
K
Rating: 5 out of 5
Very practical site, order received quickly, and very good quality repigmenting.
Translated reviews
V
Rating: 5 out of 5
Precious products for unruly hair.
Translated reviews
P
Rating: 4 out of 5
The SEUR delivery person did not find our address. He did not search well. It is true that our small street is not very visible from the main road. It is 80 m from the Guardia Civil barracks.
Our building is part of the Marcadona complex at the top of Avenida Andalucia.
Translated reviews
Our building is part of the Marcadona complex at the top of Avenida Andalucia.
S
Rating: 5 out of 5
Very good product and efficient delivery
Translated reviews
D
Rating: 5 out of 5
Nothing to report
Translated reviews
K
Rating: 5 out of 5
Delivery OK - easy order
Translated reviews
E
Rating: 5 out of 5
Order arrived on time
Translated reviews
P
Rating: 4 out of 5
Understanding ok
Translated reviews
M
Rating: 5 out of 5
Very good! Readable and easily usable site
Translated reviews
C
Rating: 5 out of 5
Steep delivery, serious site
Translated reviews
L
Rating: 5 out of 5
Fast delivery and impeccable product.
Translated reviews
S
Rating: 5 out of 5
Easy, fast
Translated reviews
C
Rating: 5 out of 5
It's on the advice of my hairdresser and I like natural products
Translated reviews
A
Rating: 5 out of 5
Very happy with my products
Translated reviews
L
Rating: 5 out of 5
Perfect!
Translated reviews
J
Rating: 5 out of 5
Top super
Translated reviews
M
Rating: 5 out of 5
Perfect
Translated reviews
J
Rating: 5 out of 5
Everything is perfect
Translated reviews
C
Rating: 5 out of 5
Top, more than 5 years using their products and never disappointed!
Translated reviews
F
Rating: 5 out of 5
Excellent site, very clear, careful and fast delivery; I recommend the site.
Translated reviews
M
Rating: 5 out of 5
Excellent, speed, payment, reception. Perfect
Translated reviews
O
Rating: 4 out of 5
well done
Translated reviews
E
Rating: 5 out of 5
Very good products.
Translated reviews
A
Rating: 5 out of 5
I was delighted with the communication with the site and the speed of shipping
Translated reviews