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C
Rating: 5 out of 5
Nothing to report
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
All reviews
M
Rating: 5 out of 5
Well-made site. However, for the order, I have to wait until after August 18 to receive it and comment.
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D
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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P
Rating: 5 out of 5
Very nice site, clear, and with easy and smooth navigation.
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M
Rating: 4 out of 5
Site could be optimized
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S
Rating: 5 out of 5
Very responsive!
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I
Rating: 5 out of 5
Fast delivery and very satisfactory product quality.
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C
Rating: 4 out of 5
Package received quickly.
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J
Rating: 5 out of 5
Super
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S
Rating: 5 out of 5
Excellent product and very fast delivery.
Only positives +++
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Only positives +++
C
Rating: 4 out of 5
Clear and efficient site
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M
Rating: 3 out of 5
Error in taking into account the delivery address (2nd address), but remembering previous orders
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K
Rating: 3 out of 5
To choose my color I found it quite complex I wanted to completely change colors and therefore I didn't succeed I am a bit disappointed
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J
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Very good site. Unfortunately, I received my products damaged during transport but the customer service was very responsive and quickly resent the products to me. Very satisfied!
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B
Rating: 4 out of 5
My package was not delivered to the expected location
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V
Rating: 5 out of 5
A well-organized site for quality and effective products. Orders arrive on time. I recommend!
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N
Rating: 5 out of 5
Perfect as usual
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C
Rating: 5 out of 5
Product descriptions are accurate, fast delivery, careful shipping, I recommend.
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V
Rating: 4 out of 5
Products easy to use, I am satisfied with the shade obtained and the coverage of white hair. Just a downside on the color that visibly fades with each shampoo.
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I
Rating: 5 out of 5
Very good site
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C
Rating: 5 out of 5
Easy order and fast delivery.
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N
Rating: 5 out of 5
Pleasant and easy-to-use site, fast and careful delivery. Quality products, perfect and natural coloring, enhanced hair. I highly recommend!
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P
Rating: 5 out of 5
Excellent quality products and very responsive and professional customer service. I recommend 100%.
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S
Rating: 5 out of 5
Good UX of the site. You quickly find what you need.
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P
Rating: 5 out of 5
Very well designed
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C
Rating: 4 out of 5
Clear site, easy order, appreciated discount for the first order, the ability to accumulate loyalty points for discounts,
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S
Rating: 5 out of 5
Perfect. Fast. I recommend
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C
Rating: 5 out of 5
Very good quality product. Fast delivery
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C
Rating: 5 out of 5
Always very good!
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N
Rating: 2 out of 5
The repigmenting shampoo does not lather at all. The result is quite disappointing. The color is not vibrant, the hair is less shiny. Plus, delivery issue.
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Response from Patrice Mulato EN
Hello, Thank you for taking the time to share your opinion. The Repigmenting shampoo is slightly alkaline, it will open the hair scales so that the treatment penetrates better and lasts longer. We always recommend doing 2 shampoos, the second lathers more. The shampoo is used in conjunction with the treatment, it should not be done alone otherwise it can indeed dry out the hair. Regarding the delivery issue, we understand how frustrating this can be and we are forwarding the information to our carrier. We remain at your disposal, Best regards, The Patrice Mulato team
L
Rating: 5 out of 5
very good since the time I order no problem
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C
Rating: 5 out of 5
Very good site, easy to browse. Super fast shipping. Thank you!
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R
Rating: 3 out of 5
The shampoo is very good. However, I did not appreciate the delivery, it was sent to the wrong pick-up point (I checked my order, it is Mulato who made the mistake or did it intentionally?) on the other side of the city where the girl was unfriendly and scolded me - just like the gentlemen before and after - for coming at the so-called wrong time. Please respect the chosen pick-up point, thank you. Bad service.
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I
Rating: 5 out of 5
The videos are very clear and reflect reality. Fast delivery.
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F
Rating: 5 out of 5
Very good.
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C
Rating: 5 out of 5
Great
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M
Rating: 5 out of 5
I liked the personalized color advice for choosing shampoo. Sent very quickly.
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I
Rating: 5 out of 5
Product recommended by an excellent hairdresser. I really like its scent and effectiveness.
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M
Rating: 5 out of 5
Order placed quickly, site very smooth, fast shipping and quick delivery.
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