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I
Rating: 5 out of 5
Products received are completely in accordance with those ordered with ultra-fast delivery!
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
All reviews
L
Rating: 5 out of 5
Very good quality products. Fast delivery.
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J
Rating: 3 out of 5
Fast delivery but the package was forced to fit into the mailbox which almost blocked my mailbox, I had difficulties opening it.
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M
Rating: 5 out of 5
Very good site, simple and accessible and super fast shipping
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V
Rating: 5 out of 5
Well packaged, delivery faster than usual
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K
Rating: 5 out of 5
Perfect, I love this brand.
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C
Rating: 5 out of 5
Very good products / fast delivery.
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N
Rating: 1 out of 5
Order placed but 4 days after the order still in processing .. even though I was debited. Phone number on the invoice nonexistent.
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Response from Patrice Mulato EN
Hello, Please excuse us for the inconvenience caused. We have contacted our logistics provider who is shipping your order today. We remain at your disposal. Best regards, The Patrice Mulato team
M
Rating: 5 out of 5
Very good product I recommend
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M
Rating: 5 out of 5
Nothing to report.
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Z
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Fast delivery and an incredible team thank you very much. The Color One Chromatic Red coloring is amazing as well as the red repigmenting care. Thank you for everything I have been a fan for many years heart on you
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E
Rating: 5 out of 5
Very good coloring and repigmenting products. No damage to the hair. Easy to apply. Trying it is adopting it. I actually placed a new larger order
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L
Rating: 5 out of 5
Very good products, both the styling cream and the dye. Delivered quickly, well packaged. Nothing to complain about
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P
Rating: 5 out of 5
Easy to use I love
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S
Rating: 1 out of 5
My order was sent to an unknown address on the other side of France. The messaging integrated into the site for customer service does not work.
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Response from Patrice Mulato EN
Hello, I see that your order has been delivered to your address in the 94. If you do not have this information, can you provide us with the details? By phone at 04 78 61 38 45 or by email [email protected] Please excuse us for the inconvenience caused, We remain at your disposal The Patrice Mulato team
L
Rating: 5 out of 5
very loyal customer
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S
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
very serious site fast order delivery, I recommend
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S
Rating: 5 out of 5
Top notch
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M
Rating: 3 out of 5
It could be improved
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A
Rating: 1 out of 5
No response from them following a return of the package, non-existent customer service, no refund, I will therefore have to turn to the consumer protection association. Unacceptable in 2024
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Response from Patrice Mulato EN
Hello, Please excuse us for the inconvenience caused. Our customer service had indeed taken your request into account and the refund has been processed. Do not hesitate to get back to us if you have any questions. We remain at your disposal Best regards The Patrice Mulato team
W
Rating: 5 out of 5
Great product, it really gives shine to my hair and revives the color
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C
Rating: 5 out of 5
Very quick order processing
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P
Rating: 5 out of 5
The only downside is that my products arrived in two separate packages but maybe there's a reason for that. Everything else is perfect
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M
Rating: 5 out of 5
Easy order, fast delivery and impeccable product.
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C
Rating: 5 out of 5
Very easy navigation, fast delivery.
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S
Rating: 5 out of 5
Very nice presentation of the products
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C
Rating: 4 out of 5
Good site with a lot of choices and fast delivery, I recommend
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L
Rating: 5 out of 5
I have ordered this brand several times and I really advise you to go for it with your eyes closed, it's a safe bet! I take their repigmenting product every time because they are very effective, plus they have a very intense care effect on the hair. The delivery is perfect, my package arrived in two days in great condition, the packaging is top-notch. Go for it!
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T
Rating: 1 out of 5
Still haven't received my order!!! It's been a month
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Response from Patrice Mulato EN
Hello, We apologize for the inconvenience. We have indeed run out of the product you ordered. A new package is leaving our offices today. We are once again sorry for this delay. We remain at your disposal, Best regards, The Patrice Mulato team
O
Rating: 5 out of 5
Top product and super fast shipping
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F
Rating: 2 out of 5
I did not receive my order but someone else's. And it's impossible to contact customer service
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Response from Patrice Mulato EN
Hello, We apologize for the inconvenience. Have you sent an email to [email protected]? If so, your request is being processed and will be handled as soon as possible. Our team remains at your disposal, Best regards
O
Rating: 5 out of 5
The package arrived in record time, the products in perfect condition were packed in a box with the brand colors. I am a fan of Patrice Mulato products, which I have been using for a few years now!
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R
Rating: 1 out of 5
I wrote you an email to tell you that upon receiving the package the shampoo had leaked and no one replied to me
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Response from Patrice Mulato EN
Hello, We apologize for the inconvenience. Our customer service is doing everything possible to respond to your complaint. A new package will be sent to you. Your request has been taken into account. Our team remains at your disposal, Best regards
E
Rating: 5 out of 5
I had no issues with 2 orders. Fast delivery.
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J
Rating: 5 out of 5
Extremely satisfied with the shampoos ordered, excellent quality products.
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D
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Fast delivery and effective products, I recommend!!
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H
Rating: 5 out of 5
Very good
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