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A
Rating: 5 out of 5
The site is practical. Easy to access.
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Customer reviews of Patrice Mulato EN
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 2 440 published reviews
Summary of reviews
The store consistently delivers fast, reliable service with swift delivery times and efficient processing, including fast shipping to various points and quick order receipt. Customers highlight concrete positives about product quality and effectiveness, noting high-performance formulas, easy application, and results that meet or exceed expectations, such as improved highlights, smooth color results, and satisfying overall outcomes. The shopping experience is described as smooth and user-friendly, with clear product presentation, easy transactions, secure and careful delivery, and strong satisfaction with both the products and the service. Multiple reviews emphasize that orders arrive quickly, products perform well, and the overall experience is highly positive.
All reviews
A
Rating: 5 out of 5
The site is clear, I received the order quickly and the product suits me.
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A
Rating: 4 out of 5
Impeccable
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A
Rating: 5 out of 5
Very well organized site.
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A
Rating: 5 out of 5
Great site really well done but I didn't place an order because there's no PayPal. I prefer to avoid putting my bank details even with bank security as I believe is the case. PayPal also allows me to pay in 4 installments without fees while I still consider myself too much like a princess especially financially it can help me out.
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A
Rating: 5 out of 5
Good access to products, easy to find your way around.
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A
Rating: 2 out of 5
Missing product. Customer service unreachable.
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Response from Patrice Mulato EN
Hello, Please excuse us for this inconvenience. Following your exchanges with our sales service on Monday, we were out of stock on the reference. This item has returned to stock and we have shipped your order today. We remain at your disposal for any further information. Best regards,
A
Rating: 5 out of 5
Always satisfied
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A
Rating: 5 out of 5
I am satisfied with my order. Fast shipping
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A
Rating: 5 out of 5
I have been using this range for years, zero disappointment. Great and natural product. Fast delivery.
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A
Rating: 5 out of 5
No particular opinion
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A
Rating: 2 out of 5
The package arrived poorly sealed and for the price of the products I expected a much higher level of customer experience.
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Response from Patrice Mulato EN
Hello, We apologize for the inconvenience caused, and we are escalating the packaging issue to our logistics platform. We remain at your disposal, The Patrice Mulato team.
A
Rating: 5 out of 5
Nothing to say everything is perfect regarding the delivery.
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A
Rating: 5 out of 5
All good
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A
Rating: 5 out of 5
Functional, I recommend
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A
Rating: 1 out of 5
No problem with registration but I couldn't pay with an e-card. I gave up on the second attempt and went to another site. No payment issues with an e-card.
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A
Rating: 1 out of 5
No problem registering but no way to pay with a virtual Visa card. I had to go to another site to make my purchase.
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A
Rating: 4 out of 5
Good
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A
Rating: 5 out of 5
Easy navigation
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A
Rating: 5 out of 5
Nothing to report, product delivered quickly and well packaged.
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A
Rating: 4 out of 5
The receipt of my order just in time.
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A
Rating: 5 out of 5
Perfect fast delivery I recommend
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A
Rating: 5 out of 5
Ultra fast delivery despite the distance I am shocked!! Product conforms to the photos magical product a shine for dull hair no need to proceed to a new color it's done I recommend their product
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A
Rating: 5 out of 5
Simple order to place and fast delivery.
Product top as always
I recommend 10000%
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Product top as always
I recommend 10000%
A
Rating: 1 out of 5
Order placed on September 22 at 22:43, request collissimo.
Since September 23 at 8:54, in "waiting to be handed over to the post office".
It is September 27 at 21:45, impossible to have any information on the site, the data seems inaccessible, and yet my account is recognized.
For 4 days, no information and delivery not made.
Translated reviews
Since September 23 at 8:54, in "waiting to be handed over to the post office".
It is September 27 at 21:45, impossible to have any information on the site, the data seems inaccessible, and yet my account is recognized.
For 4 days, no information and delivery not made.
Response from Patrice Mulato EN
Hello, We are sorry for the inconvenience caused. We will resend your package as soon as possible from our headquarters because we have no information on our side either, it is probably lost. Best regards. The Patrice Mulato team
A
Rating: 5 out of 5
Very good, functional site, fast and easy
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A
Rating: 5 out of 5
Patrice Mulato coloring meets my expectations.
Note that I do not use chemical colors, hence the results would be different from one person to another.
Mixing possible with other shades.
Satisfied.
Translated reviews
Note that I do not use chemical colors, hence the results would be different from one person to another.
Mixing possible with other shades.
Satisfied.
A
Rating: 5 out of 5
Very good. Everything is perfectly explained. I recommend.
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A
Rating: 5 out of 5
very reliable
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A
Rating: 5 out of 5
Very satisfied with the service provided.
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A
Rating: 5 out of 5
Great products fast delivery
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A
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
I am very satisfied with my purchases, the delivery is fast and careful, the items perfectly match my expectations. I recommend!
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A
Rating: 5 out of 5
completely satisfied with the site, the processing and the receipt of the order
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A
Rating: 5 out of 5
Good product that I renew.
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A
Rating: 4 out of 5
for the moment I have not received the package. I am waiting to have the products to rate the rest.
I find that the lack of information on where the order is a bit lacking because I do not know how many days I will receive it.
in any case the site is clear and the products are well defined.
to see for the future.
L.T
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I find that the lack of information on where the order is a bit lacking because I do not know how many days I will receive it.
in any case the site is clear and the products are well defined.
to see for the future.
L.T
A
Rating: 1 out of 5
I have not received my order to this day. And have no information. I even contacted customer service but no response.
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Response from Patrice Mulato EN
Hello, We had published a message on our site stating that the company was closed from July 29 to August 16, and that orders could not be shipped before our return. We are sorry for the inconvenience caused. Your order will be shipped quickly from today. Best regards, The Patrice Mulato team
A
Rating: 5 out of 5
Once on the site, I found the products I knew and wanted to order
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A
Rating: 4 out of 5
No particular issues
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A
Rating: 4 out of 5
very good
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