/10
★★★★★
based on 203 reviews published
★★★★★
based on 203 reviews published
Latest positive customer reviews
5
/5
★★★★★
Very nice product. Very good customer service. I recommend.
Isabelle M.
purchased on 30/04/2025
Translated review
Answer from Pergola Ombrea
Hello,
A big thank you for your recommendation! We are thrilled that the product and our customer service met your expectations. See you very soon!
Best regards,
Ombréa
A big thank you for your recommendation! We are thrilled that the product and our customer service met your expectations. See you very soon!
Best regards,
Ombréa
5
/5
★★★★★
Nothing to complain about, no last-minute surprises as is often the case.
Patrice D.
purchased on 19/05/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your feedback! We are delighted that everything went smoothly – this is exactly what we aim for at every step.
Best regards,
Ombréa
Thank you very much for your feedback! We are delighted that everything went smoothly – this is exactly what we aim for at every step.
Best regards,
Ombréa
5
/5
★★★★★
Perfect
Sophie B.
purchased on 15/05/2025
Translated review
Answer from Pergola Ombrea
Dear Sophie,
We sincerely thank you for your flattering review and for the perfect score of 5/5! Your satisfaction is our priority, and we are delighted to learn that our Ombréa pergola meets your expectations. Please do not hesitate to reach out to us if you need assistance or have any other questions.
Best regards,
The Ombréa team
We sincerely thank you for your flattering review and for the perfect score of 5/5! Your satisfaction is our priority, and we are delighted to learn that our Ombréa pergola meets your expectations. Please do not hesitate to reach out to us if you need assistance or have any other questions.
Best regards,
The Ombréa team
5
/5
★★★★★
By ordering directly from Ombréa, I thought I would get a factory price, but with resellers it was €500 less!! Find the error!
Patrick C.
purchased on 04/06/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you for your feedback. We understand your surprise and regret your disappointment regarding the price.
Ordering directly from Ombréa means benefiting from personalized support, a responsive after-sales service, and the guarantee of an authentic product delivered with care.
We remain at your disposal for any questions and hope that you are still satisfied with your pergola.
Best regards,
Ombréa
Thank you for your feedback. We understand your surprise and regret your disappointment regarding the price.
Ordering directly from Ombréa means benefiting from personalized support, a responsive after-sales service, and the guarantee of an authentic product delivered with care.
We remain at your disposal for any questions and hope that you are still satisfied with your pergola.
Best regards,
Ombréa
5
/5
★★★★★
Good product. Good quality/price ratio. The after-sales service is efficient.
Michel R.
purchased on 30/04/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you for your feedback! We are delighted that the product, its quality/price ratio, and our after-sales service have fully satisfied you.
We look forward to assisting you again.
Best regards,
Ombréa
Thank you for your feedback! We are delighted that the product, its quality/price ratio, and our after-sales service have fully satisfied you.
We look forward to assisting you again.
Best regards,
Ombréa
5
/5
★★★★★
VS pergola 3x3 received quickly, simple assembly with 2 people. Quality product, very satisfied with our purchase.
Olivier C.
purchased on 11/05/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your detailed feedback! We are delighted that the VS 3x3 pergola has fully satisfied you, both in terms of quality and ease of assembly.
Thank you again for your trust.
Best regards,
Ombréa
Thank you very much for your detailed feedback! We are delighted that the VS 3x3 pergola has fully satisfied you, both in terms of quality and ease of assembly.
Thank you again for your trust.
Best regards,
Ombréa
5
/5
★★★★★
Very satisfied, sturdy and elegant structure
Luca C.
purchased on 14/05/2025
Translated review
Answer from Pergola Ombrea
Good morning,
Thank you very much for your kind comment! We are really happy that you liked the structure, both for its sturdiness and elegance.
Your satisfaction is our best reward.
Best regards,
Ombréa
Thank you very much for your kind comment! We are really happy that you liked the structure, both for its sturdiness and elegance.
Your satisfaction is our best reward.
Best regards,
Ombréa
4
/5
★★★★☆
Well finished, simple to assemble, just delivery 3 weeks
Vincent B.
purchased on 09/06/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your 4-star rating!
Looking forward to seeing you again soon.
Best regards,
Ombréa
Thank you very much for your 4-star rating!
Looking forward to seeing you again soon.
Best regards,
Ombréa
5
/5
★★★★★
Very nice quality and very serious company, I recommend
Thierry L.
purchased on 06/05/2025
Translated review
Answer from Pergola Ombrea
Hello,
A big thank you for your message! We are happy that the quality of the product and the seriousness of our company met your expectations.
Your recommendation is greatly appreciated.
Best regards,
Ombr a
A big thank you for your message! We are happy that the quality of the product and the seriousness of our company met your expectations.
Your recommendation is greatly appreciated.
Best regards,
Ombr a
5
/5
★★★★★
Very good product. The driver who delivered to me was top-notch, very professional, nothing to say, very satisfied
Michel B.
purchased on 16/05/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you for your feedback! Glad everything went well.
Looking forward to seeing you again soon.
Best regards,
Ombr a
Thank you for your feedback! Glad everything went well.
Looking forward to seeing you again soon.
Best regards,
Ombr a
5
/5
★★★★★
Order ok, impeccable delivery.
Patrick C.
purchased on 16/06/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you for your feedback! We are delighted that your order went smoothly and that the delivery met your expectations.
Looking forward to serving you again!
Best regards,
Ombr a
Thank you for your feedback! We are delighted that your order went smoothly and that the delivery met your expectations.
Looking forward to serving you again!
Best regards,
Ombr a
5
/5
★★★★★
Everything is in order, good quality, easy to assemble, only downside very complicated to contact them, Vincent
Vincent P.
purchased on 16/05/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your positive feedback! We are delighted that the product meets your satisfaction both in terms of quality and ease of assembly.
We are sorry to hear that you had difficulties reaching us. Your comment is well noted and we are working to improve our responsiveness to better assist you.
Please do not hesitate to contact us again if needed.
Best regards,
Ombr a
Thank you very much for your positive feedback! We are delighted that the product meets your satisfaction both in terms of quality and ease of assembly.
We are sorry to hear that you had difficulties reaching us. Your comment is well noted and we are working to improve our responsiveness to better assist you.
Please do not hesitate to contact us again if needed.
Best regards,
Ombr a
5
/5
★★★★★
Super product easy to assemble!!! I recommend
Alain B.
purchased on 28/04/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your feedback!
We are delighted that the product has fully satisfied you and that the assembly was easy.
Your recommendation makes us very happy!
Best regards,
Ombréa
Thank you very much for your feedback!
We are delighted that the product has fully satisfied you and that the assembly was easy.
Your recommendation makes us very happy!
Best regards,
Ombréa
5
/5
★★★★★
Super happy with my purchase, well beyond my expectations, wall-mounted pergola 3x4 that seems sturdy, very pretty and well finished, the assembly was very simple.
Abd-nasser M.
purchased on 23/04/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your enthusiastic feedback!
We are delighted that your wall-mounted pergola 3x4 has exceeded your expectations, both in terms of sturdiness, aesthetics, and quality of finish.
It is also a great satisfaction for us to know that the assembly seemed simple to you.
Thank you again for your trust and your purchase!
Best regards,
Ombréa
Thank you very much for your enthusiastic feedback!
We are delighted that your wall-mounted pergola 3x4 has exceeded your expectations, both in terms of sturdiness, aesthetics, and quality of finish.
It is also a great satisfaction for us to know that the assembly seemed simple to you.
Thank you again for your trust and your purchase!
Best regards,
Ombréa
4
/5
★★★★☆
Perfect. Fast processing and delivery.
Gregory G.
purchased on 02/05/2025
Translated review
Answer from Pergola Ombrea
Hello Gregory,
Thank you very much for your positive review! We are delighted to hear that you appreciated the speed of our processing and delivery. Your satisfaction is our priority. Do not hesitate to come back to us for your future projects!
Best regards,
Thank you very much for your positive review! We are delighted to hear that you appreciated the speed of our processing and delivery. Your satisfaction is our priority. Do not hesitate to come back to us for your future projects!
Best regards,
5
/5
★★★★★
Compliant with the order placed
Gilles W.
purchased on 05/05/2025
Translated review
Answer from Pergola Ombrea
Dear Gilles, we sincerely thank you for your positive feedback and are delighted to learn that your order was in line with your expectations. Your satisfaction is our priority and we hope to see you again soon on our site "
Best regards,
Ombréa
Best regards,
Ombréa
4
/5
★★★★☆
Very nice product, good quality. Assembly instructions unclear and time-consuming.
Anais M.
purchased on 08/05/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you for your feedback and your trust.
We are pleased that you like the product and that its quality has satisfied you.
We take note of your comment regarding the assembly instructions, and we will pass it on to our team to improve this aspect.
Your opinion is valuable for us to progress.
Best regards,
Ombréa
Thank you for your feedback and your trust.
We are pleased that you like the product and that its quality has satisfied you.
We take note of your comment regarding the assembly instructions, and we will pass it on to our team to improve this aspect.
Your opinion is valuable for us to progress.
Best regards,
Ombréa
5
/5
★★★★★
First successful experience. Carrier okay, deadlines respected, pleasant carrier. The only downside is that the side panel was forgotten during delivery as it was shipped separately. Quick back and forth and delivery 1 hour later. I recommend the site. Quality of products
Damien C.
purchased on 10/05/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your detailed feedback!
We are delighted that your first experience with us was positive, both in terms of product quality and respect for delivery deadlines.
We apologize for the initial oversight of the side panel, but we are happy that it could be quickly corrected thanks to the carrier's intervention.
Thank you again for your recommendation, it means a lot to us.
Best regards,
Ombréa
Thank you very much for your detailed feedback!
We are delighted that your first experience with us was positive, both in terms of product quality and respect for delivery deadlines.
We apologize for the initial oversight of the side panel, but we are happy that it could be quickly corrected thanks to the carrier's intervention.
Thank you again for your recommendation, it means a lot to us.
Best regards,
Ombréa
5
/5
★★★★★
The delivery as well as the quality of the product are in line with what is announced. Beautiful pergola, easy installation thanks to a well-detailed manual.
Alain F.
purchased on 11/06/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your positive feedback!
We are delighted that you like the pergola and that the quality, delivery, and ease of installation have met your expectations.
Your satisfaction is our priority, and your feedback encourages us to continue in this direction.
Do not hesitate to contact us if you have any questions.
Best regards,
Thank you very much for your positive feedback!
We are delighted that you like the pergola and that the quality, delivery, and ease of installation have met your expectations.
Your satisfaction is our priority, and your feedback encourages us to continue in this direction.
Do not hesitate to contact us if you have any questions.
Best regards,
5
/5
★★★★★
Order received quickly, easy assembly for those in the know. The only small downside, 2 pieces were missing, customer service responded quickly but did not send the correct version of the part. Problem resolved.
David C.
purchased on 18/05/2025
Translated review
5
/5
★★★★★
Perfect pergola and identical to the photo on the site. Quality and ease of assembly are on point. Fast and complete delivery. I recommend
Grégory L.
purchased on 28/05/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your feedback!
We are delighted that the pergola perfectly matches your expectations, both in quality and ease of assembly.
Your satisfaction regarding the delivery and your recommendation are greatly appreciated.
Do not hesitate to contact us again if needed.
Best regards,
Ombr a
Thank you very much for your feedback!
We are delighted that the pergola perfectly matches your expectations, both in quality and ease of assembly.
Your satisfaction regarding the delivery and your recommendation are greatly appreciated.
Do not hesitate to contact us again if needed.
Best regards,
Ombr a
5
/5
★★★★★
Hello, Very good product easy to assemble everything is well noted just follow the assembly very good product for the reasonable price I recommend it without problem
Janick B.
purchased on 29/04/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your feedback!
We are delighted to learn that the pergola meets your expectations, both in terms of quality and ease of assembly.
Your satisfaction regarding the delivery, as well as your recommendation, makes us very happy.
Do not hesitate to contact us if we can be of assistance.
Best regards,
Thank you very much for your feedback!
We are delighted to learn that the pergola meets your expectations, both in terms of quality and ease of assembly.
Your satisfaction regarding the delivery, as well as your recommendation, makes us very happy.
Do not hesitate to contact us if we can be of assistance.
Best regards,
5
/5
★★★★★
Very high quality material, well explained assembly, delivery on time, very happy with my purchase
Olivier S.
purchased on 16/04/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your feedback!
We are delighted to hear that you are satisfied with the quality of the material, the assembly, and the delivery.
Your satisfaction is our priority, and messages like this motivate us to continue in this direction.
Do not hesitate to contact us again if you have any questions or need assistance in the future.
Best regards,
Thank you very much for your feedback!
We are delighted to hear that you are satisfied with the quality of the material, the assembly, and the delivery.
Your satisfaction is our priority, and messages like this motivate us to continue in this direction.
Do not hesitate to contact us again if you have any questions or need assistance in the future.
Best regards,
4
/5
★★★★☆
Good
Herve P.
purchased on 28/05/2025
Translated review
Answer from Pergola Ombrea
Hello HERVE,
We sincerely thank you for your positive feedback on our site "Pergola Ombréa". We are glad that you found your experience pleasant and we remain at your disposal for any improvement suggestions that could make it even better. Do not hesitate to reach out to us for any questions or needs.
Best regards,
The Ombréa team
We sincerely thank you for your positive feedback on our site "Pergola Ombréa". We are glad that you found your experience pleasant and we remain at your disposal for any improvement suggestions that could make it even better. Do not hesitate to reach out to us for any questions or needs.
Best regards,
The Ombréa team
5
/5
★★★★★
We bought a 6mx4m. We are very satisfied with the result. For the assembly, plan more time than what is displayed, especially to ensure the adjustment on the facade where you need to have at least 3 to 4 people. For my part, I reinforced the wall fixing (hollow blocks) to ensure it holds. We are so satisfied that we are going to order another 4mx3m even if the design differs slightly. Another point, despite a delivery with super solid and clean packaging, we had a twisted slat (a defect inside that could not be seen from the outside), we contacted customer service; it took a little time to process our order (it was during May) but after 2 months of patience (we could still use the pergola), we received the new slat. So in the end, no issues, we are very satisfied with our purchase. Good value for money.
Guillaume G.
purchased on 01/04/2025
Translated review
Answer from Pergola Ombrea
Thank you very much for your detailed comment! We are delighted that you are satisfied with the final result and that you are considering a second order, despite the few adjustments necessary for assembly. Your remarks on the fixing and the need for reinforcements are very relevant and will indeed help other customers better anticipate their installation. Regarding the twisted slat, we are sincerely sorry for this inconvenience and thank you again for your patience during the customer service process, especially during a busy period. In the end, we are happy that you are fully satisfied. Thank you for your trust and see you very soon!
5
/5
★★★★★
Pergola easy to assemble. well explained instructions
Jose D.
purchased on 12/05/2025
Translated review
Answer from Pergola Ombrea
We sincerely thank you for your positive review, José. We are delighted to learn that you found the assembly of your Ombréa pergola easy and that the instructions were clear and explicit. Your satisfaction is our priority, and we hope you will fully enjoy your new shaded space.
5
/5
★★★★★
The pergola is perfect and the assembly done by us was easy. clear instructions. The material is of good quality and the result is perfect. The only point that may pose a problem: the delivery. You need to be flexible with the dates.
Coupriaux C.
purchased on 28/04/2025
Translated review
Answer from Pergola Ombrea
Hello Mr. Coupriaux,
Thank you very much for your flattering review and your rating of 5/5! We are delighted to learn that the pergola meets your expectations and that the assembly went well thanks to the clarity of the instructions. We also take note of your feedback regarding the delivery and are constantly looking to improve this service. Please do not hesitate to contact us if you have any other feedback or questions.
Best regards,
The Ombréa team
Thank you very much for your flattering review and your rating of 5/5! We are delighted to learn that the pergola meets your expectations and that the assembly went well thanks to the clarity of the instructions. We also take note of your feedback regarding the delivery and are constantly looking to improve this service. Please do not hesitate to contact us if you have any other feedback or questions.
Best regards,
The Ombréa team
5
/5
★★★★★
Very happy with the result. Just a small hiccup: I can't adjust the LEDs with the app but honestly, it's great otherwise.
Anne-laure D.
purchased on 26/04/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your feedback, we are delighted to learn that you are very happy with the result!
Regarding the LEDs, it is possible that a small setting is necessary in the app. We are of course at your disposal to assist you in getting started: we can either guide you remotely or organize a quick visit if needed.
Do not hesitate to let us know what would suit you best.
Thank you again for your trust,
Best regards,
Ombrea
Thank you very much for your feedback, we are delighted to learn that you are very happy with the result!
Regarding the LEDs, it is possible that a small setting is necessary in the app. We are of course at your disposal to assist you in getting started: we can either guide you remotely or organize a quick visit if needed.
Do not hesitate to let us know what would suit you best.
Thank you again for your trust,
Best regards,
Ombrea
5
/5
★★★★★
Beautiful finish, no problems with assembly, very satisfied.
Jean-claude M.
purchased on 13/05/2025
Translated review
Answer from Pergola Ombrea
Hello,
Thank you very much for your feedback!
We are delighted to learn that you are very satisfied with the result and that the installation went smoothly.
Do not hesitate to reach out to us if you have any questions or needs in the future.
Best regards,
Ombrea
Thank you very much for your feedback!
We are delighted to learn that you are very satisfied with the result and that the installation went smoothly.
Do not hesitate to reach out to us if you have any questions or needs in the future.
Best regards,
Ombrea
5
/5
★★★★★
Unmatched quality/price ratio, easy to install, I recommend.
Kevin D.
purchased on 28/03/2025
Translated review
Answer from Pergola Ombrea
Hello Kevin,
We sincerely thank you for your flattering review and for the score of 5/5. We are delighted that you found our Ombréa pergola easy to install and with an unparalleled quality/price ratio. Your recommendation means a lot to us and motivates us to continue offering the best to our customers. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Ombréa team
We sincerely thank you for your flattering review and for the score of 5/5. We are delighted that you found our Ombréa pergola easy to install and with an unparalleled quality/price ratio. Your recommendation means a lot to us and motivates us to continue offering the best to our customers. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Ombréa team