★★★★★
based on 213 reviews published
Latest positive customer reviews
Top quality price ratio, I recommend
Thank you very much for your flattering comment and your 5/5 rating! We are delighted that our quality-price ratio has satisfied you. Your recommendation is greatly appreciated. Please do not hesitate to reach out to us if you need anything.
Best regards,
The Ombréa team
Fast delivery, professional and friendly delivery person.
We sincerely thank you for your flattering review and your 5/5 rating. We are delighted to learn that you appreciated the speed of our delivery and the professionalism of our delivery person. Your satisfaction is our priority, and we hope to see you again soon on our Pergola Ombréa site.
Best regards,
Customer service
Super pergola, easy to assemble, with a very nice effect. I recommend this product
We sincerely thank you for your flattering review regarding our Ombréa pergola. We are delighted to learn that you found the assembly easy and that the product has charmed you with its aesthetics. Your recommendation is greatly appreciated and we hope you will fully enjoy your pergola.
Best regards,
The Ombréa team
The lighting is great
We sincerely thank you for your flattering review and for the 5/5 rating.
We are delighted to learn that the lighting of our Ombréa pergola meets your expectations.
Your satisfaction is our priority, and we hope you will continue to enjoy your outdoor space.
Please do not hesitate to contact us if you need anything.
Best regards,
The Ombréa team
Very nice product. Very good customer service. I recommend.
A big thank you for your recommendation! We are thrilled that the product and our customer service met your expectations. See you very soon!
Best regards,
Ombréa
Nothing to complain about, no last-minute surprises as is often the case.
Thank you very much for your feedback! We are delighted that everything went smoothly – this is exactly what we aim for at every step.
Best regards,
Ombréa
Perfect
We sincerely thank you for your flattering review and for the perfect score of 5/5! Your satisfaction is our priority, and we are delighted to learn that our Ombréa pergola meets your expectations. Please do not hesitate to reach out to us if you need assistance or have any other questions.
Best regards,
The Ombréa team
By ordering directly from Ombréa, I thought I would get a factory price, but with resellers it was €500 less!! Find the error!
Thank you for your feedback. We understand your surprise and regret your disappointment regarding the price.
Ordering directly from Ombréa means benefiting from personalized support, a responsive after-sales service, and the guarantee of an authentic product delivered with care.
We remain at your disposal for any questions and hope that you are still satisfied with your pergola.
Best regards,
Ombréa
Good product. Good quality/price ratio. The after-sales service is efficient.
Thank you for your feedback! We are delighted that the product, its quality/price ratio, and our after-sales service have fully satisfied you.
We look forward to assisting you again.
Best regards,
Ombréa
VS pergola 3x3 received quickly, simple assembly with 2 people. Quality product, very satisfied with our purchase.
Thank you very much for your detailed feedback! We are delighted that the VS 3x3 pergola has fully satisfied you, both in terms of quality and ease of assembly.
Thank you again for your trust.
Best regards,
Ombréa
Very satisfied, sturdy and elegant structure
Thank you very much for your kind comment! We are really happy that you liked the structure, both for its sturdiness and elegance.
Your satisfaction is our best reward.
Best regards,
Ombréa
Well finished, simple to assemble, just delivery 3 weeks
Thank you very much for your 4-star rating!
Looking forward to seeing you again soon.
Best regards,
Ombréa
Very nice quality and very serious company, I recommend
A big thank you for your message! We are happy that the quality of the product and the seriousness of our company met your expectations.
Your recommendation is greatly appreciated.
Best regards,
Ombr a
Very good product. The driver who delivered to me was top-notch, very professional, nothing to say, very satisfied
Thank you for your feedback! Glad everything went well.
Looking forward to seeing you again soon.
Best regards,
Ombr a
Order ok, impeccable delivery.
Thank you for your feedback! We are delighted that your order went smoothly and that the delivery met your expectations.
Looking forward to serving you again!
Best regards,
Ombr a
Everything is in order, good quality, easy to assemble, only downside very complicated to contact them, Vincent
Thank you very much for your positive feedback! We are delighted that the product meets your satisfaction both in terms of quality and ease of assembly.
We are sorry to hear that you had difficulties reaching us. Your comment is well noted and we are working to improve our responsiveness to better assist you.
Please do not hesitate to contact us again if needed.
Best regards,
Ombr a
Super product easy to assemble!!! I recommend
Thank you very much for your feedback!
We are delighted that the product has fully satisfied you and that the assembly was easy.
Your recommendation makes us very happy!
Best regards,
Ombréa
Super happy with my purchase, well beyond my expectations, wall-mounted pergola 3x4 that seems sturdy, very pretty and well finished, the assembly was very simple.
Thank you very much for your enthusiastic feedback!
We are delighted that your wall-mounted pergola 3x4 has exceeded your expectations, both in terms of sturdiness, aesthetics, and quality of finish.
It is also a great satisfaction for us to know that the assembly seemed simple to you.
Thank you again for your trust and your purchase!
Best regards,
Ombréa
Perfect. Fast processing and delivery.
Thank you very much for your positive review! We are delighted to hear that you appreciated the speed of our processing and delivery. Your satisfaction is our priority. Do not hesitate to come back to us for your future projects!
Best regards,
Compliant with the order placed
Best regards,
Ombréa
Very nice product, good quality. Assembly instructions unclear and time-consuming.
Thank you for your feedback and your trust.
We are pleased that you like the product and that its quality has satisfied you.
We take note of your comment regarding the assembly instructions, and we will pass it on to our team to improve this aspect.
Your opinion is valuable for us to progress.
Best regards,
Ombréa
First successful experience. Carrier okay, deadlines respected, pleasant carrier. The only downside is that the side panel was forgotten during delivery as it was shipped separately. Quick back and forth and delivery 1 hour later. I recommend the site. Quality of products
Thank you very much for your detailed feedback!
We are delighted that your first experience with us was positive, both in terms of product quality and respect for delivery deadlines.
We apologize for the initial oversight of the side panel, but we are happy that it could be quickly corrected thanks to the carrier's intervention.
Thank you again for your recommendation, it means a lot to us.
Best regards,
Ombréa
The delivery as well as the quality of the product are in line with what is announced. Beautiful pergola, easy installation thanks to a well-detailed manual.
Thank you very much for your positive feedback!
We are delighted that you like the pergola and that the quality, delivery, and ease of installation have met your expectations.
Your satisfaction is our priority, and your feedback encourages us to continue in this direction.
Do not hesitate to contact us if you have any questions.
Best regards,
Order received quickly, easy assembly for those in the know. The only small downside, 2 pieces were missing, customer service responded quickly but did not send the correct version of the part. Problem resolved.
Perfect pergola and identical to the photo on the site. Quality and ease of assembly are on point. Fast and complete delivery. I recommend
Thank you very much for your feedback!
We are delighted that the pergola perfectly matches your expectations, both in quality and ease of assembly.
Your satisfaction regarding the delivery and your recommendation are greatly appreciated.
Do not hesitate to contact us again if needed.
Best regards,
Ombr a
Hello, Very good product easy to assemble everything is well noted just follow the assembly very good product for the reasonable price I recommend it without problem
Thank you very much for your feedback!
We are delighted to learn that the pergola meets your expectations, both in terms of quality and ease of assembly.
Your satisfaction regarding the delivery, as well as your recommendation, makes us very happy.
Do not hesitate to contact us if we can be of assistance.
Best regards,
Very high quality material, well explained assembly, delivery on time, very happy with my purchase
Thank you very much for your feedback!
We are delighted to hear that you are satisfied with the quality of the material, the assembly, and the delivery.
Your satisfaction is our priority, and messages like this motivate us to continue in this direction.
Do not hesitate to contact us again if you have any questions or need assistance in the future.
Best regards,
Good
We sincerely thank you for your positive feedback on our site "Pergola Ombréa". We are glad that you found your experience pleasant and we remain at your disposal for any improvement suggestions that could make it even better. Do not hesitate to reach out to us for any questions or needs.
Best regards,
The Ombréa team
We bought a 6mx4m. We are very satisfied with the result. For the assembly, plan more time than what is displayed, especially to ensure the adjustment on the facade where you need to have at least 3 to 4 people. For my part, I reinforced the wall fixing (hollow blocks) to ensure it holds. We are so satisfied that we are going to order another 4mx3m even if the design differs slightly. Another point, despite a delivery with super solid and clean packaging, we had a twisted slat (a defect inside that could not be seen from the outside), we contacted customer service; it took a little time to process our order (it was during May) but after 2 months of patience (we could still use the pergola), we received the new slat. So in the end, no issues, we are very satisfied with our purchase. Good value for money.
Pergola easy to assemble. well explained instructions
The pergola is perfect and the assembly done by us was easy. clear instructions. The material is of good quality and the result is perfect. The only point that may pose a problem: the delivery. You need to be flexible with the dates.
Thank you very much for your flattering review and your rating of 5/5! We are delighted to learn that the pergola meets your expectations and that the assembly went well thanks to the clarity of the instructions. We also take note of your feedback regarding the delivery and are constantly looking to improve this service. Please do not hesitate to contact us if you have any other feedback or questions.
Best regards,
The Ombréa team
Very happy with the result. Just a small hiccup: I can't adjust the LEDs with the app but honestly, it's great otherwise.
Thank you very much for your feedback, we are delighted to learn that you are very happy with the result!
Regarding the LEDs, it is possible that a small setting is necessary in the app. We are of course at your disposal to assist you in getting started: we can either guide you remotely or organize a quick visit if needed.
Do not hesitate to let us know what would suit you best.
Thank you again for your trust,
Best regards,
Ombrea
Beautiful finish, no problems with assembly, very satisfied.
Thank you very much for your feedback!
We are delighted to learn that you are very satisfied with the result and that the installation went smoothly.
Do not hesitate to reach out to us if you have any questions or needs in the future.
Best regards,
Ombrea
Unmatched quality/price ratio, easy to install, I recommend.
We sincerely thank you for your flattering review and for the score of 5/5. We are delighted that you found our Ombréa pergola easy to install and with an unparalleled quality/price ratio. Your recommendation means a lot to us and motivates us to continue offering the best to our customers. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Ombréa team
Very good quality/price ratio.
D
We sincerely thank you for your review and for the perfect score of 5/5. We are delighted that our product met your expectations. Please feel free to reach out to us if you have any further comments or questions.
Best regards,
The Pergola Ombréa team
Material good simple assembly
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to hear that you found our material to be of quality and that the assembly was simple for you. Your satisfaction is our priority, and your feedback encourages us to continue offering quality products. Please do not hesitate to reach out to us if you have any other questions or needs.
Best regards,
The Pergola Ombréa Team
Very good except for a small issue, 2 slats damaged, it will be resolved with customer service.
Thank you for your positive feedback!
We are delighted that you are satisfied with your pergola.
Regarding the two damaged slats, our customer service will address the issue promptly to resolve it as best as possible.
Thank you for your understanding, and please do not hesitate to contact us again if needed.
Best regards,
The Ombréa team
Quality pergola. Happy with my purchase.
Thank you very much for your positive feedback!
We are delighted to hear that you are satisfied with your pergola and the quality of our products.
Enjoy it, and please do not hesitate to reach out to us if you have any questions.
Best regards,
The Ombréa team
5
We appreciate that you took the time to share your feedback. Your remarks are valuable and help us to constantly improve our products and services.
Please do not hesitate to contact us again if you need assistance or further information.
Best regards,
The Ombea team