★★★★★
based on 213 reviews published
Latest positive customer reviews
Very well
Very good
Thank you very much for your positive review! We are glad that our site "Pergola Ombréa" pleases you. Please do not hesitate to get back to us if you have any questions or additional needs.
Best regards,
The Ombréa team
The assembly went well.
We sincerely thank you for your flattering review, Philippe. We are delighted to hear that the assembly of your pergola went smoothly. Please do not hesitate to reach out to us if you need assistance or further advice.
Very satisfied with Pergola Ombréa.
Thank you very much for your positive review! We are delighted to hear that you are very satisfied with your experience with Pergola Ombréa. Your satisfaction is our priority, and we hope you will fully enjoy your pergola.
Best regards,
The Pergola Ombréa team
Excellent product, take the time to read the assembly instructions to avoid disassembling and reassembling. Otherwise, completely satisfied, just keep in mind, in my opinion, in case of hail to put the shutters in the open position.
The Ombréa team
Everything was perfect
We sincerely thank you for your flattering feedback and for the maximum rating you gave us. It is a great pleasure to know that your experience with Pergola Ombragée was perfect. We remain at your disposal for any future questions or needs.
Best regards,
The Pergola Ombragée team
Pergola received quickly and assembly completed. Great product. Very happy with this purchase.
We sincerely thank you for your flattering feedback! We are delighted to learn that you received your pergola quickly and that the assembly went well. Your satisfaction is our priority, and we are happy that you are pleased with your purchase. Please do not hesitate to reach out to us if you need anything.
Best regards,
The Ombréa team.
Good quality product, easy to install.
We sincerely thank you for your positive review regarding our Ombréa Pergola. We are delighted to learn that you found our product to be of good quality and easy to install. Your satisfaction is our priority, and your feedback encourages us to continue offering products that meet your expectations. Please do not hesitate to reach out to us if you have any other questions or needs.
Best regards,
The Ombréa team
Very happy with our pergola. A great product.
Thank you very much for your flattering review! We are delighted to learn that you are satisfied with your Ombréa pergola. Your satisfaction is our greatest reward. Please do not hesitate to reach out to us if you need assistance or advice.
Best regards,
The Ombréa team
Very good product, delighted with my purchase
We are delighted that you are happy with your purchase and that you like our product. Enjoy your new outdoor space to the fullest!
See you very soon,
The Ombréa team
Excellent quality for the price, friendly and helpful staff, I highly recommend this company. Thank you
Thank you very much for your comment!
We appreciate that you took the time to share your feedback.
Please do not hesitate to contact us if you need assistance or further information.
Best regards,
The Ombréa team
I am very happy with the pergola which is of very high quality and offers good value for money. However, I regret the responsiveness of the customer service which is not up to par. I have been waiting for a missing spare part from the delivery for over a month...
Thank you for your positive feedback on the quality of our pergola, we are glad that it meets your satisfaction.
We apologize for the delay regarding the missing part and completely understand your dissatisfaction.
Please know that we are doing our best with the after-sales service to resolve this issue as quickly as possible.
Thank you for your patience and understanding.
The Ombréa team
No particular issue, the site allowed me to choose the pergola I wanted.
We are happy that our site helped you find the ideal pergola.
The Ombréa team
Very detailed explanations. Installation very difficult for two. Apparently good quality. Meets my expectations.
Thank you very much for your flattering comment and your 5/5 rating! We are delighted that the explanations were clear and that our pergola met your expectations. We understand that the installation can be delicate for two people, and we appreciate your feedback on the quality of our product. Please do not hesitate to contact us if you need any additional help or advice.
Best regards,
The Pergola Ombréa Team
Very nice pergola. Feels solid. To be confirmed with use. Only downside: the installation manual is not always very clear.
Good packaging, assembles without any problem, very good perfect
Superb! Good quality... Satisfied with my purchase 👍
We sincerely thank you for your positive feedback on our site "Pergola Ombréa". We are delighted to hear that you are satisfied with the quality of your pergola and hope to see you again soon among our customers. Please feel free to contact us for any questions or assistance you may need. Have a nice day, The Ombréa team
Very good, pros, well done
Thank you very much for your feedback! The whole team warmly thanks you for this response.
Have a nice day
The Ombréa team
Very satisfied
Fast, in accordance with the order
Very happy with my pergola, it is superb
The site is good, very wide choice of products
I am very satisfied with the product and the service.
So far everything has gone very well. We've received the parcel, now we just have to open it.
Pergola 6x4 well packed and all hardware well listed . My only problem was that the EO was drilled incorrectly: it was drilled at each end to accommodate EO-1 and not drilled for EO-2.
This is the 2nd pergola I've bought from Ombréa. Very good product. Meets expectations.
Good-quality pergola, shame about the poor-quality screws on the posts (base plate and ground fixing)! A few scratches on some parts and a defect on the awning box... the whole unit is well dimensioned and looks solid, assembly takes a long day but the steps are well detailed! Good value for money
We are happy that the pergola meets your satisfaction in terms of sturdiness, dimensions, and value for money.
We take note of your comments regarding the screws, scratches, and the defect on the awning box — your experience is valuable for us to improve our products.
Please feel free to contact us directly if you would like a solution regarding these minor defects.
Thank you again for your trust and enjoy your pergola!
Impeccable
Package received promptly. Good customer service. Haven't put up the pergola yet, to see if it's easy or not.
Very professional, from purchase to delivery. A special mention for our delivery man, who was very professional and friendly.
Package received on time, not yet unpacked. Well packed, very clean and without any damage.
Fast ordering and delivery.
Very good product in terms of quality and price Very good rendering once assembled.
Very satisfied with my purchase, the pergola lived up to my expectations, as did the accessories and lighting, very good value for money. Small problem on delivery with parcels damaged by the deliveryman. The after-sales service was extremely reactive and attentive, and the dispute was settled quickly and without any problems.
Thank you very much for your positive feedback!
We are delighted to hear that you are fully satisfied with your experience with Ombréa.
Your trust and satisfaction are our greatest reward!
Please don't hesitate to contact us if you have any questions or need any advice.
We look forward to hearing from you,
The Ombréa team
On-time delivery. Rigorous delivery tracking, with the carrier himself checking the condition of the packages and their contents.
Thank you very much for your positive feedback!
We are delighted to hear that you are fully satisfied with your experience with Ombréa.
Your trust and satisfaction are our greatest reward!
Please don't hesitate to contact us if you have any questions or need any advice.
We look forward to hearing from you,
The Ombréa team
Good value for money, serious and commercial site.
Many thanks for your positive feedback! It really pleases us to know that you enjoyed your product. Your satisfaction is our priority, and your opinion is a source of motivation for our entire team.
Please don't hesitate to contact us again if you need anything. We look forward to seeing you soon!
The Ombréa team
Very good quality Easy to assemble Perfect delivery and top packaging
Many thanks for your positive feedback! We are delighted to hear that you are satisfied.
Your satisfaction is our priority, and your feedback motivates us to continue offering you the best possible quality and experience.
Don't hesitate to come back to us with any questions or needs you may have, we'll always be here to help.
We hope to see you soon,
The Ombréa team
Exactly what we expected
Thank you for your feedback!
We are delighted to hear that the product fully meets your expectations.
Your satisfaction is our priority, and we remain at your disposal if needed.
Best regards,
A few micro-scratches..., the pergola corresponds to my expectations and looks great, the crank is a little hard to turn, is there any greasing to be done?
Many thanks for your positive feedback! We're delighted that your new pergola fully meets your expectations and that it allows you to enjoy your terrace in all seasons.
Concerning your crank, the problem may be due to an over-tightened screw at the crank attachment.
If this is not the case, you can contact our after-sales service via the contact form on the Ombréa website.
Best regards,
The Ombréa team
Simple order Rigorous delivery Thank you
Thank you for your message. Your satisfaction is our greatest reward.
We remain at your disposal for any future projects.
We hope to see you soon,
The Ombréa team