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V
Rating: 5 out of 5
Very good and fast
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 889 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
B
Rating: 5 out of 5
The name tags looks lovely and they stick very well on anything!
J
Rating: 5 out of 5
Great very nice designs and durable
E
Rating: 5 out of 5
Beautiful designs with so many customisable options. Good value and prompt hassle-free shipping to the UK. Thanks!
Response from Petit-Fernand
Thank you Emily ?? Jessica, Petit-Fernand
P
Rating: 5 out of 5
Straight forward and easy to plan on the website and purchase and great quality actually stay on the clothes and items too! Quick delivery from France to UK
Response from Petit-Fernand
Thank you ?? Jessica, Petit-Fernand
L
Rating: 5 out of 5
I've used the stick on labels for years, the quality is fantastic. One very special teddy has the original sticky label on from 2018 and has been through the washing machine 100's of times!
Response from Petit-Fernand
Oh wow, that's impressive! Thank you for your comment ?? Jessica, Petit-Fernand
M
Rating: 5 out of 5
The products are of good quality, practical for children and fun to play with.
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S
Rating: 4 out of 5
I'm happy with my purchase, even if in the end it would have looked better in gloss... I think having a sample beforehand is a great thing! Delivery was fast. However, I'm missing 2 strings and 2 labels... Could you please send them to me? Thank you for your help.
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M
Rating: 5 out of 5
I have been purchasing the beautiful labels for years. This year I ordered them a little late but the delivery was super fast! Highly recommended
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L
Rating: 5 out of 5
Great stickers. Very quick and easy to use. Personalised to suit my children's personalities. I put one on a water bottle and the dishwasher hasn't managed to take it off after several washes.
A
Rating: 2 out of 5
I ordered the goods on 29.5.23 with express delivery in 48 hours for an extra 9.50 surcharge. On 02.06.23, 4 days later, you marked the goods as shipped. It arrived on 06.06.23. By then it was already too late and our son was already on a school trip. I don't think it's right to demand 7 days and an express delivery surcharge for this. Otherwise, the product is functional and good.
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Response from Petit-Fernand
Dear Antje! You are absolutely right, the order should not take so long. I am very sorry for this situation and I will refund you the 9.50. Please let me know if you still want to use your labels or if you need the full refund. I am here to help you! LG, Ana
I
Rating: 5 out of 5
Beautiful illustrations and fonts
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R
Rating: 5 out of 5
Great product and my Grandaughter loved labelling her clothes
P
Rating: 1 out of 5
This isn't the 1st time I've ordered from this site. Usually everything goes well but now the parcel is lost by Colissimo. They don't know when I'll receive it. When I contact Colissimo customer service, they tell me to contact the sender, and when I contact c-monetiquette, they tell me they're out of touch and that they hope I'll receive my order... Great work... No quid pro quo offered by c-monetiquette customer service. So the items are generally of good quality, but you still have to receive them! If you have a problem, you're on your own because customer service will do absolutely nothing for you!
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Response from Petit-Fernand
Hello, we are sorry to read your review, without order number or phone to help you. We are available from 9am to 1pm and 2pm to 5pm by email or phone to help you with your order. Have a nice day, Sandra C-MonEtiquette
C
Rating: 5 out of 5
Choice of beautiful colors
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I
Rating: 4 out of 5
label received conforms to what I expected only downside the delivery time horribly long for a simple envelope tracking order 6/06 received 23 more qua test
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M
Rating: 5 out of 5
Everything perfect, the labels are great and very practical! Thanks
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M
Rating: 5 out of 5
The labels are beautiful and perfectly match the description.
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L
Rating: 5 out of 5
2nd order on this site, after an already very positive first experience. Reliable, fast and above all with good customer service. There was a slight printing defect on the last gourd sent: the team reacted quickly to rectify the problem. Thank you very much! We recommend your site and will be recommending other products in the near future.
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Response from Petit-Fernand
Thank you Laurène?
I
Rating: 5 out of 5
Easy-to-use, intuitive site Fast shipping
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F
Rating: 5 out of 5
Gorgeous labels! Always fast and accurate shipping
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P
Rating: 5 out of 5
Delighted to have been able to identify all the clothes of my handicapped little brother, who is hospitalized, so that he can no longer lose his clothes or have them taken away. I recommend this site.
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I
Rating: 5 out of 5
Wonderful labels I have been buying them for years they last in both dryer and washer for years !!!! Try them out they are worth it
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E
Rating: 5 out of 5
I've ordered them several times because I love the quality, the designs and they're not expensive.
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E
Rating: 4 out of 5
Quick and easy order. On-time delivery in a few days
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M
Rating: 3 out of 5
Responsive and commercial service. The negative side is not C-mon-etiquette but the Chrononpost delivery service which did not deliver my parcel as planned. So I went to the Chronopost site to pick up my parcel.
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Response from Petit-Fernand
Hello Myriam, Thank you for your positive comment about our company? We are sorry to hear that chronopost did not deliver your package as expected! Jessica C'mon étiquette
M
Rating: 5 out of 5
Always everything perfect and happy children!?
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Response from Petit-Fernand
Good morning Maria, we are equally pleased! We hope to see you back on our site soon. Good day Alessio, Petit-Fernand
S
Rating: 4 out of 5
it's easy to put on and quick. however, it ends up peeling off and I don't understand it.
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Response from Petit-Fernand
Hello Sandra, I invite you to contact our customer service by email to report the problem and find a solution together? Jessica - C'monetiquette
J
Rating: 5 out of 5
As always, everything was great, the quality of the stickers etc. really great ... always happy to return
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C
Rating: 5 out of 5
Quality product that arrived in the estimated time and at a good price
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Response from Petit-Fernand
Thank you very much for your message ! Camille Petit-Fernand
A
Rating: 5 out of 5
The quality of the labels, this is the second time I order and they remain intact with use and washing.
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Response from Petit-Fernand
Thank you very much for your confidence ! Camille Petit-Fernand
S
Rating: 5 out of 5
Much appreciated gift.
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S
Rating: 5 out of 5
I use them from the nest and years later they continue to hold up! Great, beautiful and for all tastes!
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M
Rating: 5 out of 5
The gourds I bought for the kids are very pretty, the decoration is superb and the little word you choose to write is clearly visible. I also bought labels to mark clothes. My only regret is that they were for 2 different families, and I only got one set of instructions with a transfer sheet. But I made photocopies of the instructions and gave them a sheet of greaseproof paper to make up for it. Otherwise everything was perfect. Thank you so much!
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J
Rating: 5 out of 5
I love the style of the bottles and the quality is top-notch! The lunch box with its compartments is very practical, especially with its cool-maintenance system! My son was delighted right from the start. There are just a couple of small bubbles on the label due to gluing, but nothing to worry about - the quality is so good that it's just a detail after all.
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A
Rating: 5 out of 5
Quick delivery, always excellent products
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C
Rating: 5 out of 5
Excellent product quality. Good customer service ! I really recommend them :)
Response from Petit-Fernand
Thank you for your review ??
S
Rating: 5 out of 5
The bottle is a good size and the labels are very practical?
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Response from Petit-Fernand
Thank you very much for your confidence :) A very happy day, Sandra C-MonEtiquette
B
Rating: 5 out of 5
Perfect, beautiful products, free and fast delivery. I recommend 100%.
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M
Rating: 5 out of 5
Fast, efficient service! The labels are easy to create and we have a wide range of artwork to choose from. We recommend it!
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