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M
Rating: 5 out of 5
The labels are beautiful and of good quality. The customer service attended me quickly and effectively when I had to contact, I will repeat without a doubt.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 905 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
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C
Rating: 5 out of 5
Quality products and flawless delivery, bravo!
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L
Rating: 3 out of 5
It wasn't the first time I'd ordered from the site. The order itself was done very quickly but the shipping took much longer than usual, much to my surprise. The tracking was not very clear this time. Otherwise very nice site to make labels.
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Response from Petit-Fernand
Hello Laure, we're sorry for the delay in your order. Indeed, sometimes the delivery with the Post office can be longer. Thank you for your confidence. See you soon :) Sandra C-MonEtiquette
R
Rating: 5 out of 5
The quality of the products are very good and they last a long time. I personally love them and I recommend them whenever I can. Although deliveries take a little longer years ago in 2 days maximum ll tenias in the mailbox the last two took more than 10 days. But they are still my preference thank you very much
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Response from Petit-Fernand
Hello Rosana, Thank you very much for your message ! It is a pleasure to read your comment? We are sorry that the post office was late in delivering your latest orders. Camille Petit-Fernand
A
Rating: 4 out of 5
It is the second purchase and I am very satisfied, my daughters are delighted with the labels, I value positively the shipping by regular mail to your home.
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M
Rating: 4 out of 5
Beautiful, useful labels. I prefer the self-adhesive ones over the ones that stretch.
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D
Rating: 5 out of 5
I am satisfied with my purchase. The labels are very, very nice and look good. I can't say if they're resistant because they're for the crib which isn't right away. So all I can do is hope that they'll hold up to washing and that they'll be exceptional.
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A
Rating: 5 out of 5
excellent service
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D
Rating: 5 out of 5
This is my 3rd order and they have been perfect every time.
Response from Petit-Fernand
Thank you for sharing this with us Dawn!
G
Rating: 5 out of 5
I have used them with my first child and they are as good as the first day, both in clothes and shoes and now I have bought them for my other two children. They are the best labels and at a very good price.
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Response from Petit-Fernand
Hello Gemma, Thank you for your fidelity and your confidence? Camille Petit-Fernand
I
Rating: 5 out of 5
Very good. Thank you.
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S
Rating: 5 out of 5
Very nice, practical and durable labels. Quick and accurate service.
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D
Rating: 5 out of 5
Very good value for money. Plenty of label customization options and fast service.
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I
Rating: 1 out of 5
I have yet to receive my order despite flagging it with customer service. This is incredibly disappointing.
Response from Petit-Fernand
We are very sorry that the order didn't arrive in time. Unfortunately, the Royal Mail lost your order in the transition and we can not influence it. We sent you the replacement on our cost and would like to know if you received the second batch. Kind regards , Ana
V
Rating: 5 out of 5
The website was easy to use the priced were very reasonable and delivery was quick! The labels are fully personalisable and very durable I have used them before and they arr still going strong a year later with countless washes and trips in the dishwasher!
Response from Petit-Fernand
Thank you very much for choosing us, Vanessa! We value you as a customer and hope to see you again!
Y
Rating: 5 out of 5
Simply super ????
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Response from Petit-Fernand
Many thanks Yasmin
M
Rating: 5 out of 5
fast.Super quality! durable adhesives.
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C
Rating: 5 out of 5
The stickers are superb. Beautiful design and they stick on. This is my third order and I'll be back for me.
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Response from Petit-Fernand
Thank you for being our customer, Cynthia!
S
Rating: 1 out of 5
Extremely poor quality. The rather expensive personalized bottle was broken very quickly. It was neither dropped nor put in the dishwasher. Warranty is not provided by the company in accordance with legal requirements. A 20% discount for a bottle where the coating crumbles off after less than a year of regular use is completely inappropriate. Unfortunately I can't upload photos here, but I will try Google. Hands off this supplier!
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Response from Petit-Fernand
Dear Sibylle, thank you for getting in touch with us. As we have been discussing for a few days, unfortunately we are unable to offer a replacement for the bottle, which has been dropped and damaged after 15 months of use. Unfortunately, this is not our company policy. We have offered you a small gesture of compensation. We hope to see you again anyway !!! MFG, Ana
I
Rating: 5 out of 5
beautiful labels at a low price
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M
Rating: 4 out of 5
Top customer service despite site bug
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G
Rating: 5 out of 5
Very well organized labels, very nice and good quality. The order also arrived promptly.
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V
Rating: 5 out of 5
The labels are fabulous extremely easy to apply and I use them on everything. I have been purchasing from the site for several times and every time the shipping time is super fast. Kudos to the whole Team for what you accomplish !
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P
Rating: 5 out of 5
Perfect labels for school clothes and supplies. I've been using the stick on labels for a couple of years now and I've never had to replace one. They stay colourful and stay on clothing. Lovely designs my little girl loves them
J
Rating: 5 out of 5
No complaints at all. I am very satisfied and would order there again ??
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B
Rating: 5 out of 5
Easy-to-use site - fast, high-quality ordering
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A
Rating: 5 out of 5
I've been ordering self-adhesive labels for years and I'm always delighted. Excellent quality
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T
Rating: 5 out of 5
I am always happy to receive my labels. Product conforms to my expectations. Fast processing, perfect delivery. Keep up the good work and thanks to the team! ????
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I
Rating: 5 out of 5
A friend recommended it to me and I'm delighted! Fast manufacturing and shipping. I'm very happy and highly recommend it.
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I
Rating: 5 out of 5
Quality and speed of delivery are top-notch!
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G
Rating: 3 out of 5
Fast delivery. Iron-on labels very pretty, but very difficult to remove from their backing.
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Response from Petit-Fernand
Hello Vanessa, we have just contacted us by email about your order. We are very sorry for this quality anomaly. Have a nice day, Sandra C-MonEtiquette
B
Rating: 5 out of 5
Fast and very good result, very nice They adhere very well Dishwasher and washing machine resistant
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Response from Petit-Fernand
Hello Beatriz, Thank you very much for your comment? Camille Petit-Fernand
I
Rating: 5 out of 5
Fast delivery, product meets my expectations.
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C
Rating: 5 out of 5
I placed an order without knowing this site. I was very pleasantly surprised by the speed with which the order was processed and the speed of delivery. The product is very good and easy to install. Many thanks and bravo to this company.
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M
Rating: 5 out of 5
I always buy my son's tags here and now I did for the one on the way. I love them.
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T
Rating: 5 out of 5
Everything is top-notch!
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B
Rating: 5 out of 5
Very quick and easy to order. Delivery on time and super simple gluing. I recommend this site ????
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C
Rating: 5 out of 5
I'd like to come back immediately to a review I posted on May 23, 2023 following the purchase of a faulty bottle stopper. Customer service called me the very next day to find a solution. I would like to point out that this company's after-sales service is exceptional and very responsive. I strongly recommend calling customer service if you have a problem, even before complaining as I did. Thank you very much.
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J
Rating: 5 out of 5
I love the different patterns and you can really personalize the labels. It's quality and too cute. I took the stick-on clothing labels because I don't have an iron, hahah too practical!
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L
Rating: 5 out of 5
Fast, accurate ordering
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