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I
Rating: 5 out of 5
Work well done, fast
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 636 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
All reviews
M
Rating: 5 out of 5
Fast shipping never disappointed very good quality label
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G
Rating: 5 out of 5
Every year I repeat because I love them! They are of very good quality, nice labels, good price and fast shipping! Very recomedable! And my little one loves the stickers that come as a gift!
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K
Rating: 5 out of 5
Labels are great and brilliant customer service
S
Rating: 5 out of 5
Simple and effective!
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S
Rating: 5 out of 5
Delighted. Neat packaging, fast delivery. Products conform to my order (personalized snack box and gourd, iron-on labels). The cap on the gourd turns, so it's not too easy for toddlers.
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I
Rating: 5 out of 5
It's great fun, it sticks really well, my son is happy with it and he doesn't lose any more of his things, which is great for me, fast service, very satisfied last year and this year, and I'll be recommending it next year. Thanks ??
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N
Rating: 5 out of 5
I've been ordering these labels for a few years now. For my 8 year old daughter and my 4 year old son. They don't change during the school year. I create them in their image. They love them.
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C
Rating: 5 out of 5
The delivery is always very fast, the choice very varied and the labels conform to the order. I've been ordering for two years now.
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L
Rating: 5 out of 5
They work great, and there are many design and creation possibilities.
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C
Rating: 5 out of 5
Very happy with my purchase, a super cute personalized lunch box, the label booklet is very well done, you can prepare for back to school! Great price for personalized
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I
Rating: 5 out of 5
Fast and efficient
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I
Rating: 5 out of 5
Fast shipping
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E
Rating: 1 out of 5
Ordered on 30th July, it's 22nd August and haven't received my delivery. Contacted yourselves three times and no reply to anyt
Response from Petit-Fernand
Hello Lucy, I am sorry to hear you contacted us and didn't get any reply from us! We usually strive to answer any queries as soon as possible. I have now contacted you by email to find a suitable solution for you. Looking forward to your reply! Kind regards, Jessica, Petit-Fernand
I
Rating: 4 out of 5
Label conforms to project. Holds up over time despite repeated washing.
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L
Rating: 5 out of 5
This is my third order and I'm always satisfied, I recommend it.
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I
Rating: 1 out of 5
Order placed on August 8, the deadline to receive it was August 21 and to date no order received I find myself 6 days before school without my labels site not serious!!!
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Response from Petit-Fernand
Hello. We're sorry that you received your order late. I'm glad you finally received it! We'll be happy to help you. Luce C-MonEtiquette
N
Rating: 5 out of 5
Very good product, adheres perfectly to objects and clothing. regular purchase.
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C
Rating: 5 out of 5
Another year of ordering for my daughter Always as satisfied Fast delivery Quality products
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B
Rating: 5 out of 5
Quick and easy Reasonable price
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S
Rating: 4 out of 5
This is not the first time I ordered something from you, the products are great there was a little problem with receiving the package but you solved the problem promptly
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A
Rating: 5 out of 5
Easy to order great service and a fab product. Cannot go wrong with the product
M
Rating: 5 out of 5
Very happy with the order
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M
Rating: 1 out of 5
Hello, the second order I placed did not arrive, I don't know what happened but to this day I did not receive the order nor did anyone contact me. The order was scheduled to arrive on 7-8-2023.
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you as soon as possible. Good morning, Camille Petit-Fernand
I
Rating: 3 out of 5
Delay too long order on 5/08 delivery on 16/08 .my daughter could not have her labels, she was leaving on the 16th in the morning for camp.
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Response from Petit-Fernand
Hello, I'm sorry to read that delivery seems to be taking a long time. Your order was shipped on August 09, 48 hours after you placed it. The post office then sent it to you in 6 working days! Please contact us at [email protected] so that we can discuss the situation. Have a nice day? C-MonEtiquette
E
Rating: 4 out of 5
The labels are pretty and practical. The reason I didn't give it 5 stars? The delivery time was quite long. It says 2-3 days for shipping but no time until arrival (it took +/- 2 weeks).
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A
Rating: 5 out of 5
Quality, price, efficiency
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I
Rating: 1 out of 5
I have not received my order N 2000945398. Even though I have claimed it, they have sent it again and I have not received it either.
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Response from Petit-Fernand
Good morning, We will contact you to help you. Hello, Camille Petit-Fernand
B
Rating: 4 out of 5
Labels as described. However, the delivery time was long (over 2 weeks).
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A
Rating: 5 out of 5
Quick and easy to create, a 6-7 year old can be involved without any worries. Fast delivery, compliant product. Thank you very much!
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C
Rating: 5 out of 5
I order every year and have never been disappointed.
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A
Rating: 5 out of 5
I order regularly for my daughter for school. The labels are great
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I
Rating: 5 out of 5
My granddaughter is thrilled, and her mom too, it's so easy to use!
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M
Rating: 5 out of 5
Quality products, wide selection, fast delivery
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F
Rating: 4 out of 5
Easy ordering, lots of choice, good quality. Delivery time may be a little long, but nothing to worry about.
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I
Rating: 4 out of 5
Excellent service and lovely stickers. Do come off sometimes, but most last very well.
D
Rating: 5 out of 5
Very good quality, fast delivery!
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M
Rating: 5 out of 5
Always delighted. This is not our first order. We only use them for back-to-school. Quality products: pencil case, water bottle, lunch box, labels, etc. Fast, careful shipping. Fair price.
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A
Rating: 3 out of 5
A difference between what I had done on screen and the final rendering. Now we'll see how well they match
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Response from Petit-Fernand
Hello, I'm sorry to hear that the labels you received are not what you ordered. I've just contacted you to discuss the matter! Have a nice day? Luce C-MonEtiquette
C
Rating: 5 out of 5
Order made on the site and received a few days later without any problem.
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