Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 900 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

All reviews

D
Di
Rating: 5 out of 5
Everything is great! I have already ordered twice
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Response from Petit-Fernand
Thank you for being our customer and taking the time to write this review!
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David
Rating: 5 out of 5
Great product. They're easily customisable, made quickly and fast to put on. Highly recommend for any parent/guardian.
Response from Petit-Fernand
Thank you for this feedback, David! We are glad to hear this!!!
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A. B.
Rating: 5 out of 5
Very nice name labels. Super fast delivery. Gladly again. I can only recommend
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Response from Petit-Fernand
Many thanks for the rating!
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Sarah
Rating: 3 out of 5
Delivery arrived just before my son left for his discovery class I sent an e-mail and got a standard reply reminding me of the delivery times I have always been satisfied except this time.
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Response from Petit-Fernand
Dear Sarah, We're sorry about the delay in delivery with La Poste. I've just left you a voice message :) Very nice day to you, and thank you for your confidence. Sandra - Cmonetiquette
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Dubouloz Carole
Rating: 5 out of 5
Very beautiful and hold super well!!! I recommend !!!
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Invité
Rating: 5 out of 5
Great experience - amazing selection service and product! Definitely a favorite.
Response from Petit-Fernand
Thank you for being our customer and for taking your time to write this review !
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ALBA LUGO
Rating: 5 out of 5
This is my second order and I'm still very happy with the products I've received: very good quality/price ratio, the colors, design and quality of the products are top-notch, delivery is always on time and there are always little gifts (other super-cute stickers).
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Response from Petit-Fernand
A BIG thank you for your confidence Alba :) Good day to you and see you soon. Sandra - Cmonetiquette
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Mme Isabelle Dorcet
Rating: 5 out of 5
Practical, customizable and beautiful labels!
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KT
Rating: 5 out of 5
The best stick on name tags ever! Used on my sons clothes for school, have been washed multiple times and still appear as good as new. Worth every penny. The website is very easy to navigate and easy to design your individual name tags. Shipping costs and timescales of arrival fine. Would recommend to everyone!
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Sam
Rating: 5 out of 5
I love the concept, you can personalize everything, the labels are high quality and for the little ones you can stick them everywhere so you don't lose your things at nursery/school?
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Maria M.
Rating: 5 out of 5
The stick-on ones are great! Strongly recommend them easy, quick to use, and efficient. I bought for may daughter cloths, and they did not came out after washing the clothes.
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Response from Petit-Fernand
Dera Maria. Thank you for this review. The labels should not peel off if all the instructions have been followed. Our customer service will get in contact with you to find the solution. Kind regards, Ana
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Annick
Rating: 5 out of 5
Perfect! Very practical
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Anne TOUGNE
Rating: 5 out of 5
Perfect and just what I expected!
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Florian
Rating: 5 out of 5
Fast delivery, high quality labels and printing. I recommend it!
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vanessa Barbillat
Rating: 5 out of 5
My order was exactly what I had ordered and shipping was fast.
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Stéphanie Capré
Rating: 5 out of 5
The order was delivered quickly. The labels are great! Thanks
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SL
Rating: 3 out of 5
very long delivery time and a couple of labels are already peeling off on the second/third wash
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Response from Petit-Fernand
Good morning Stefania, I am sorry you found the delivery time too long. It is abnormal for the labels to come off, I have sent you an email to propose a satisfactory solution. I wish you a beautiful day. Margherita
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Laffarge
Rating: 5 out of 5
I discovered this site on social networks, I did not know, first order at the top! Fast delivery, really not disappointed, I recommend this company.
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Cristina M.
Rating: 5 out of 5
Very good labels even after many washes
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Presc
Rating: 1 out of 5
Very disappointed by the delivery time which was estimated at a short time and delivered too late, so I didn't need the labels I had to buy some elsewhere to be delivered much more quickly it's 10.50 euros that goes into the trash.
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Response from Petit-Fernand
Hello Francine, Following our telephone conversation, we apologize again for the delay in delivery by the Post Office. Good day, Sandra - Cmonetiquette
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Coralie Brabant
Rating: 5 out of 5
Product perfectly meets my expectations. Very good quality, easy to use and received fairly quickly.
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Laurine
Rating: 5 out of 5
Very satisfied
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Lara H.
Rating: 1 out of 5
Water bottles are terrible quality. One arrived broken and had a terrible customer service experience trying to get a refund, which didn't happen. Very cheap quality and the iron labels have become so too.
Response from Petit-Fernand
Dear Lara, thank you taking your time to write this review. You contacted our customer service regarding the bottle cap that arrive damaged. We apologised for the damage during the transportation and send you the new cap free of change. This confirmation was made 3 days ago. We can not send the free replacement and issue the refund same time, it could be either one or another option. None of your orders since 2019 contains any iron-on labels and you never mentioned any issue previously with the labels until we refused to refund the order and simultaneously resend it. Nevertheless, if you will have any issue with our products in the future, we are happy to assist at any time. We hope your daughter will keep enjoying the products and wishing you all the best! Ana from Petit-Fernand
E
enri
Rating: 5 out of 5
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Simona B.
Rating: 5 out of 5
Order arrived in a short time, very good quality labels and great price as well
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ANNE LEVASLOT
Rating: 5 out of 5
Ordering online is easy, delivery is ultra-fast and the product is top-notch!
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CLAIRE DUFOSSE
Rating: 5 out of 5
Still as fast as ever and very good quality
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mcl
Rating: 5 out of 5
In addition to the requested, very cool stickers are arriving.
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Response from Petit-Fernand
What a pleasure to read your experience Laura :) Good morning, Sandra - Petit Fernand
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Invité
Rating: 5 out of 5
Very fast delivery. Easy to use, I recommend +.
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Caroline Lenglois
Rating: 2 out of 5
I bought a lunchbox. It is very nice but a clip has already broken when I opened it the first time. I have contacted customer service 3 times and have had no returns. As far as I'm concerned, the box was defective to begin with...
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Response from Petit-Fernand
Hello Caroline, We're sorry, but we don't have any emails regarding your request. I can assure you that we will contact you later today to send you a clip, as your purchase is very recent. Have a nice day, Sandra - Cmonetiquette
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Kate
Rating: 5 out of 5
Fast delivery, super quality ?
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Response from Petit-Fernand
Thank you for the review !!!
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Christine Favras kouri
Rating: 5 out of 5
Recommended by my daughter Easy-to-use, user-friendly site I just wish I could have centered the first and last names (printed halfway on the drawing).
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truchet mélanie
Rating: 5 out of 5
Very useful for the nursery I'm delighted and so are the nursery professionals.
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Chiara
Rating: 5 out of 5
On time delivery and great product
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Vane.
Rating: 5 out of 5
A marvel of quality, price, product presentation and shipping, without a doubt a 10.
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Response from Petit-Fernand
Thank you so much for sharing your opinion Vanessa. We are delighted that you love our products so much. Have a nice day :) Sandra - Petit Fernand
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BAICHE
Rating: 5 out of 5
Very happy with my purchase, which I was able to personalize both in terms of fonts and motifs. Upon receipt, the booklet is practical because you don't lose the labels, even the small motifs. What's more, I recommend this company myself and I'll be ordering again soon.
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Claire Heneau
Rating: 5 out of 5
I ordered a water bottle for my 3-year-old son, which is really cute. The cap isn't very easy for a child to open, but this system means there are no leaks. It fell on the floor at school and the plastic cap broke. I was disappointed because he'd had it for 10 days! But I wrote to customer service and they replaced the cap straight away. So very good customer service. Another very well-thought-out little thing: the cardboard packaging can be transformed into a coloring and cutting activity for little animals... Bravo for the concept!
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Response from Petit-Fernand
Ohh it's super chouette !! Thank you very much for all your feedback. We are R A V I S that our gourd pleases your son. Very nice day Claire, Sandra - Cmonetiquette
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Marion
Rating: 5 out of 5
Fast and careful shipment. Product as described in the description. Sometimes a little more design would be appreciated. Good quality.
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Invité
Rating: 5 out of 5
Shipped on time, order conformed. No complaints. Thank you
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Sandra
Rating: 5 out of 5
The labels are great quality and they also look fantastic. Customer service contacted me immediately and found a solution. Simply recommended!
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