English 
M
Rating: 5 out of 5
Quality products
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 885 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
V
Rating: 5 out of 5
Super quality. The labels can withstand a lot of washing and rinsing.
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Response from Petit-Fernand
We are delighted with this quality. Thank you for the rating!
B
Rating: 5 out of 5
Quick and easy to create
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E
Rating: 5 out of 5
Product as per my order
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S
Rating: 5 out of 5
Everything got off to a bad start with an order shipped on time but not received after 3 weeks... customer service was reactive and efficient as a new order was sent to me and I received it this morning in extremis for the start of my son's nursery school tomorrow... Thank you for your professionalism
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Response from Petit-Fernand
Hello Sandrine, we are delighted to read that the order arrived on time . A very nice day to you, and thank you for your confidence. Sandra - CMonEtiquette
L
Rating: 1 out of 5
product arrived soaking wet and when dried out sticky had obviously stopped being sticky so not too impressed. ordered b4 and no issues but not good post wise x
Response from Petit-Fernand
Hi Laura, we are sorry to hear about the Royal Mail delivery services. Obviously, we didn't send the labels soaking wet and we could not influence the postal services or see the state of your letterbox. However, we are happy to resend the labels again on our cost. You can also contact our customer service in the future if you have any concerns. Kind regards, Ana from Petit-Fernand
P
Rating: 5 out of 5
Fast and efficient
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V
Rating: 3 out of 5
I would have asked for adhesive cloth labels to put on fabrics Instead I got everything in paper Please explain Thank you Valeria Lauro
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Response from Petit-Fernand
Good morning Valeria, we have sent you an email so that we can bring you all the help you need. We wish you a good day. Margaret
N
Rating: 3 out of 5
Unfortunately not convincing in terms of quality.
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Response from Petit-Fernand
We are sorry to hear that there is something wrong with the window stickers. Can you please provide us with more details by replying to our email. Ana from Esistmeins
P
Rating: 5 out of 5
Top top top I recommend it
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Response from Petit-Fernand
Thank you very much for your confidence. Sandra - CMonEtiquette
G
Rating: 5 out of 5
Very good product
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C
Rating: 5 out of 5
Top customer service. Fast and friendly.
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Response from Petit-Fernand
We're delighted to read about your experience Chaimae. Thank you for your confidence. Sandra - CMonEtiquette
M
Rating: 5 out of 5
perfect! easy to choose the visuals, ordering is simple, it arrived very quickly and the labels are quality! great product! :)
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M
Rating: 5 out of 5
Super fast delivery, good platform for designing the labels. Delivery in a nice booklet with instructions for use - so nothing flies around loose. Nice to give as a gift!
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Response from Petit-Fernand
Hello Mimi, thank you for your review !!!!
K
Rating: 5 out of 5
The stickers are beautiful and we are already busy sticking them on.
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W
Rating: 5 out of 5
Fast delivery, just as fancy as ordered, but I thought I would get a separate booklet for each name.
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Response from Petit-Fernand
Thank you for your review. We are happy to take your suggestion on board. Happy New Year!
D
Rating: 5 out of 5
Great! Like the 1st time
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Response from Petit-Fernand
Hello, we are sorry to read your message, as we have not received a message from you. We invite you to contact us by phone in order to help you resolve this delivery incident. Have a nice day, Sandra -CmonEtiquette
J
Rating: 5 out of 5
Very good experience, especially as I didn't receive my order and a new one was sent to me free of charge. The labels stick well, to be seen over time.
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Response from Petit-Fernand
Thank you very much for your confidence. Happy new year Cathy :) Sandra - CmonEtiquette
L
Rating: 5 out of 5
Beautiful quality of the fabric pouches and very nice rendering of the "avatar" prints. My family was delighted!
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A
Rating: 5 out of 5
Fast, efficient customer service. Quality products.
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C
Rating: 5 out of 5
Perfect for this label order, as usual. No return on a complaint about my water bottle order though (the bottle was worn in places on receipt), so I have mixed feelings about customer service.
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L
Rating: 5 out of 5
Ordered 2x Christmas gift sacks. The quality is fantastic and my boys were so excited when they saw them. They were dispatched really quickly and I'd absolutely order again. Thank you PF!
Response from Petit-Fernand
We are very glad to know that everyone liked our sacks! We wishing you and your boys a Happy New Year!!!
A
Rating: 5 out of 5
We loved the "balls" for the tree, personalized, they are beautiful and very nice, a very nice detail.
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Response from Petit-Fernand
Thank you very much for trusting us. Have a nice day and a good start of the year! Sandra - Petit Fernand
P
Rating: 5 out of 5
Perfect product! I recommend this brand! Excellent product and delivery
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Response from Petit-Fernand
Thank you very much for your confidence. Happy new year Pauline :) Sandra - CmonEtiquette
M
Rating: 5 out of 5
I've made a few purchases from petit Fernand and I love their children's name stickers. They stick to clothes and items really well and I don't have to worry about them falling off. The choice of designs, colours, fonts and sticking surfaces is excellent. Thank you!
Response from Petit-Fernand
Thank you for this review! We are glad to know that our labels serve you good!
J
Rating: 5 out of 5
Never disappointed with labels or items ordered. Top-notch after-sales service Serious site
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Response from Petit-Fernand
We are delighted to read about your customer experience. We wish you happy holidays. See you soon, Sandra - CMonEtiquette
E
Rating: 5 out of 5
We are super satisfied, this was already our second order! Quality is great, would order here again and again :)
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Response from Petit-Fernand
Thank you for ordering from us, Elena! Happy New Year!
D
Rating: 2 out of 5
Delivery took a very long time. Product is not double-sided, which means that the window stickers can only be seen indoors. Very disappointed. Just look like white splodges from the other side.
Response from Petit-Fernand
Many thanks for taking your time to write us a review. We are sorry to hear that you have expected something else. We do advice that the labels are repositioned but not double sided. Regarding the delivery time, it took all together 8 working days due to the strikes on the post and busy Christmas period. Usually, it is in a frame of 2-6 working days. Kind regards, Ana from Petit-Fernand.
F
Rating: 5 out of 5
Very nice item. Fast shipping and well packaged. Ordered 5 gourds for Christmas gifts, a discount granted for the buyer very nice surprise.The children were delighted with the personalization of their Christmas gifts. I would definitely order again for gifts for friends' children later in the year, as it's really good and original. An excellent gift idea. Frankly, I recommend you to everyone. Thank you very much. Thank you.
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Response from Petit-Fernand
That's super nice and we're delighted to read about your customer experience . We wish you happy holidays. See you soon, Sandra - CMonEtiquette
B
Rating: 5 out of 5
Fast delivery, quality product, easy to use.
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Response from Petit-Fernand
Merciiiiii pour votre confiance :) Sandra - CmonEtiquette
L
Rating: 3 out of 5
Fast, careful delivery, the labels are very pretty. The big problem: they come off in the first wash, which took place a week after ironing.
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Response from Petit-Fernand
Hello Alicia, we have just contacted you by email to help you with the labels in question. Have a lovely day, Sandra - CmonEtiquette
B
Rating: 4 out of 5
fast service,easy to use,RAS,I would definitely recommend
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L
Rating: 5 out of 5
We have ordered 3 Christmas hoods and they are beautiful. The fabric is of very good quality and the designs are superb.
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B
Rating: 4 out of 5
Very nice idea to have tags to help the Wise Men wrap. I wish they were twice as big even if they fit less and had more shine, but happy with the purchase. They could speed up the shipping a little more and it would be perfect.
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Response from Petit-Fernand
Hi Beatriz, thanks for sharing your opinion :) Have a nice day, Sandra - Petit Fernand
C
Rating: 5 out of 5
Once again this French company is at the top! never disappointed! a parcel supposedly delivered, my label trusted me in view of previous orders placed and sent me back one by colissimo to have it for Christmas! I was bluffed! thank you to the customer service team you are at the top!
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Response from Petit-Fernand
That's super nice and we're delighted to read about your customer experience Camille. We wish you happy holidays. See you soon, Sandra - CMonEtiquette
S
Rating: 5 out of 5
Labels are always good.
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M
Rating: 5 out of 5
Very good!!!!!!!!!
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Response from Petit-Fernand
Thank you !!!
E
Rating: 5 out of 5
Very pretty labels. Practical for children's clothes. Easy-to-use site. Sturdy labels. Many patterns and colors. Very happy with shoe labels too.
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I
Rating: 5 out of 5
perfect labels as in the chosen model. fast delivery.
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L
Rating: 5 out of 5
I ordered a book of labels for my grandfather who goes to the Ephad. Personalization is a plus. He liked his little soccer ball next to his name, and the writing had to be black on a white background, so it was perfect! So far, it's been a good experience: the labels are easy to apply, but we'll just have to see how they hold up over time!
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Response from Petit-Fernand
We are very happy to read that your grandfather liked our labels. Thank you for your confidence Ludivine. Happy holidays, Sandra - C-MonEtiquette