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D
Rating: 5 out of 5
Very good product as always
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 898 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
C
Rating: 5 out of 5
I'm very happy with my labels, they really help me with school and everything. Thank you very much and see you soon.
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M
Rating: 5 out of 5
Great product, I will buy them again once I run out!
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D
Rating: 5 out of 5
Always beautiful and perfect size
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A
Rating: 4 out of 5
Product conforms to the order, very pretty and well made. There are also some little touches in the parcel. Just pay attention to the size because I thought the gourd was bigger and it's too small for my 9 year old daughter.
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S
Rating: 5 out of 5
The order came quick bearing in mind that it is from France, good packages, and I love the stickers so much!
I
Rating: 5 out of 5
Spot on, neat! I am very satisfied.
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P
Rating: 5 out of 5
Always satisfied, I've been ordering from this site for over 3 years now, it's top notch ????
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A
Rating: 5 out of 5
great service. great customer service.
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A
Rating: 5 out of 5
Great stickers, beautiful motifs, good adhesion. We have now ordered these self-adhesive stickers for the 3rd time and are very satisfied!
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B
Rating: 5 out of 5
The iron-on labels were delivered on time. Putting them together was easy and clear. Ironing on according to the instructions also worked very well, after washing once nothing had come off. I am satisfied so far.
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V
Rating: 5 out of 5
Very good and very fast shipping !!super satisfied ! In fact I will be placing another order soon. Thank you !!!
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P
Rating: 5 out of 5
my order never arrived (postal problem) and the after-sales/customer service was just perfect. Responsive, pleasant and super efficient. Thanks again
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Response from Petit-Fernand
Thank you very much Géraldine :)
M
Rating: 1 out of 5
Unfortunately I have still not received the order yet and I have tried getting in touch however have not been able to log in to my account as it has been locked.
Response from Petit-Fernand
Hi Mona, we are sorry if you still did not received your order. Please, confirm your address by answering to our email.
E
Rating: 5 out of 5
Twice that I order from you, no worries, the labels are impeccable. This time I took the ones to stick directly on the washing label. I'll have to wait and see how long they last, but for the moment there's nothing to report, they're beautiful and sturdy?
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I
Rating: 5 out of 5
High quality product at a great price. Helpful customer service and quick response. Could not recommend any better!
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I
Rating: 5 out of 5
O.k?? very very good
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C
Rating: 5 out of 5
Short delivery time and excellent quality of the labels at the graphic level. I have currently tried the thermoadhesive ones for my baby's clothes in preparation for entering kindergarten, and they hold up well to machine washing (40°C). They also do not seem to affect the elasticity of the fabric. Only point of improvement, they are a bit big in my opinion, but I am still satisfied overall.
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N
Rating: 5 out of 5
Great label packet for the nursery! Most useful!!!
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J
Rating: 3 out of 5
The adhesives are good but unfortunately too expensive and delivery takes far too long.
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Response from Petit-Fernand
Hello Jennifer, thank you very much for your order. We are pleased to hear that you liked our labels. We are sorry that you had to wait for delivery. We are working on new delivery options!
L
Rating: 4 out of 5
Everything is great. Very happy with my order. The only negative criticism I have concerns the time I had to wait to receive my order (20 days since I was notified by email that it had been sent to me). I know that this aspect does not depend directly on Petit Fernand!, but they can use other more efficient courier companies.
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Response from Petit-Fernand
Thank you for your message Lorena. We hope to improve our delivery service. Good day
V
Rating: 5 out of 5
Perfect look great
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Response from Petit-Fernand
Thousands of thanks Vanessa :) Sandra - Petit Fernand
M
Rating: 5 out of 5
Top quality and fast shipping
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C
Rating: 5 out of 5
Super quality. Daily in the washing machine and without any problems.
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S
Rating: 3 out of 5
Part of the delivery was forgotten and had to be delivered later. The stated delivery time was greatly exceeded. Delivery from France takes at least 1 week longer
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Response from Petit-Fernand
Hello Stefanie, thank you very much for your order. We did indeed have an error in production and 10 labels were missing. We are truly sorry for this mistake and we hope you like the labels!
R
Rating: 5 out of 5
Great product! my baby is so happy!
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S
Rating: 5 out of 5
Always perfect! And very responsive customer service.
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C
Rating: 5 out of 5
Useful and quality products
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H
Rating: 1 out of 5
I have not received an order? Wait 2 weeks
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Response from Petit-Fernand
Hello Hai, we are sorry that there are delivery problems. The order should be delivered within 2-8 working days. Can you please confirm your address via the email?
M
Rating: 5 out of 5
It is easy to order and they deliver quickly. It usually takes a week at the most.
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Response from Petit-Fernand
Thank you for your confidence Maria Isabel :) Have a nice day, Sandra - Petit Fernand
A
Rating: 5 out of 5
I ordered iron-on labels by mistake and was given a discount code for my next order, thank you very much.
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M
Rating: 5 out of 5
Very fast and everything perfect ?
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Response from Petit-Fernand
Thank you very much for your message :)
E
Rating: 5 out of 5
Very fast shipping, excellent quality! This is my second order, a confirmation of the first one. Top!
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M
Rating: 5 out of 5
Very responsive service that rectified the order error
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I
Rating: 5 out of 5
NOTHING TO SAY, EVERYTHING IS IMPECCABLE.
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P
Rating: 5 out of 5
Beautiful and durable
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R
Rating: 1 out of 5
We have not received our order. I have contacted via the website and received no response. Thank you for response - yes please resend. Thanks
Response from Petit-Fernand
Hi Rachel, thank you for your order. We are sorry to hear that your order still did not arrive. We sent you twice the reply regarding the delivery but you never replied. We will be happy to resend the order again on our cost.
S
Rating: 5 out of 5
For the moment, I have nothing to say as I received them a short time ago! They look fine to me, but I'll have to wait and see after several washes.
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B
Rating: 1 out of 5
Bad. Despite the fact that the order went out some time ago, I have not received it.
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Response from Petit-Fernand
Good morning Barbara, we have just contacted you by email to help you with the tracking of your order. Have a nice day
P
Rating: 3 out of 5
Problem with the order and shoe labels that don't stick - shame. I'll try again to see if it's just bad luck.
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Response from Petit-Fernand
Hello Prescilla, thank you for your message. Please contact us by email, with 1 or 2 photos of the labels in question. We'll get back to you as soon as possible. Have a nice day!