/10
★★★★★
based on 126838 reviews published
★★★★★
based on 126838 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Hello, Disappointed with my 2nd order, the labels don't stick very well to the objects.
Invité
Translated review
Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
2
/5
★★☆☆☆
Bad product. Labels come off after the first wash.
Elenfermero Del Sombrero
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Answer from Petit-Fernand
Good morning, Thank you for your message and please accept our sincere apologies. In order to help you, please send us an email to our email [email protected]. Cordially, Maialen
3
/5
★★★☆☆
Very pretty labels. It's a pity that they come off after the 1st wash at 30C when it's written that they can withstand washes up to 60. Thermo-glued at 200 as indicated, but with a rest period of more than 24 hours before the first wash.
Aj
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Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
2
/5
★★☆☆☆
Cole on 1 in 3 garments despite strict adherence to the application procedure
Invité
Translated review
Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
2
/5
★★☆☆☆
Very pretty but doesn't last long on clothes
Invité
Translated review
Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
3
/5
★★★☆☆
The labels have started to peel off a few times.... the design is very nice but a bit expensive in relation to quality-price ratio.
Invité
Translated review
Answer from Petit-Fernand
Good morning, Thank you for your message and please accept our sincere apologies. In order to help you, please send us an email to our email [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
Unfortunately, the cap on the purchased water bottle does not close...counting that it is to be used by a three-year-old, I think the product should be checked better before sending it to the customer...especially given the price and the relative expectations of such a medium-high product.
Lisa
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Answer from Petit-Fernand
Dear Lisa, Thank you for your message. I am sorry you encountered problems with the cap on your water bottle. Could you please write to our customer service department at: [email protected] so we can help you? Thank you and have a great day! Dorine
2
/5
★★☆☆☆
I received paper labels when I was looking for stick-on fabric labels. Perhaps I made a mistake with the product name?
Sophie
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Answer from Petit-Fernand
Hello Sophie, Thank you for your message and we apologize for the inconvenience. However, our labels are made from plastic to ensure that they stand up to washing. Best regards, Maialen
3
/5
★★★☆☆
Material purchased for Christmas gift and pre-Christmas decorations arrived by Epiphany. Certainly the evaluation is not positive.
Virginia
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Answer from Petit-Fernand
Good morning, I am sorry you received your order late. Could you kindly email me at : [email protected] with your order number so that I can help you and figure out what happened? Thank you. Have a good day. Dorine
3
/5
★★★☆☆
Great labels! Nice personalized gourd, but too fragile for a child. Despite a case, the varnish is already cracking and 2 stoppers have broken in 6 months...
Nous12avril2010
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Answer from Petit-Fernand
Thank you for your message. Please accept our sincerest apologies. In order to find a solution to your problem as quickly as possible, please send us an e-mail to [email protected] . Sincerely, Maialen
2
/5
★★☆☆☆
I have not received my order after almost 1 month and no update from petit fernand. I was really looking forward to my order, but under these circumstances I will not order or recommend again.
Alex
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Answer from Petit-Fernand
Good morning, Thank you for your message and please accept our sincere apologies. In order for us to help you and solve this problem, please send us an e-mail to [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
Very pretty but doesn't hold up to clothes. Frankly, I'm disappointed.
Laetitia
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Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We are sorry that you had a problem with your labels and we invite you to contact our customer service by email at: [email protected] , so that we can help you, as this should not happen. Sincerely, Marylin
2
/5
★★☆☆☆
The labels were badly cut, some plastic was sticking out, it was difficult to remove them, usually there are no problems but this time I was disappointed.
Invité
Translated review
Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We are sorry that you had a problem with your labels and we invite you to contact our customer service by email at: [email protected] , so that we can help you, as this should not happen. Sincerely, Marylin
3
/5
★★★☆☆
Functional site, nice selection of products. product well packaged and delivered on time.
Mc
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Answer from Petit-Fernand
Thank you for your order and we are delighted that you are happy with our products and our service! So why only 3 stars? -:) Happy New Year to you! Your C-MonEtiquette Team
2
/5
★★☆☆☆
The labels are pretty because I've ordered them before, but this time I'm really disappointed. My son's birthday came and went a week ago and I still haven't received the new labels. I ordered them on December 17! Obviously I won't be needing them anymore. What a shame!
Invité
Translated review
Answer from Petit-Fernand
Hello Madam and thank you for your order! We're sorry you haven't received it yet and we invite you to contact our customer service, so we can look into it for you. Here's the e-mail: [email protected]
2
/5
★★☆☆☆
Many labels don't stick to different fabrics
Marques Manuela
Translated review
Answer from Petit-Fernand
Hello Madam, Thank you for your order, but we're sorry you're having problems with your labels. This is not normal and we invite you to contact us by e-mail at: [email protected], so that we can help you! Sincerely, Marylin
3
/5
★★★☆☆
The self-adhesive labels are perfect, they don't wash off and are very pretty, but the iron-on ones come off after only 2 washes ... I was really impressed, because they're really pretty!
Invité
Translated review
Answer from Petit-Fernand
Thank you for your order! We are sorry that you have a problem with the labels. This is not normal. We invite you to contact our customer service, so that we can help you by e-mail at: [email protected] Cdt, Marylin
3
/5
★★★☆☆
Can't say much about it, haven't washed the clothes with the stickers on them yet and therefore don't know how they hold. Rating is unfortunately a prerequisite. So I can only rate the ease of use.
Invité
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Answer from Petit-Fernand
Hello and thank you for your order at Esistmeins.de! Yes the review requests sometimes go out too early...just leave us another comment later! That would be nice! -:) We wish you a happy new year 2021!
3
/5
★★★☆☆
I normally love this company but sadly my last order didn't arrive and bar one reply I've had nothing sorted or a refund! I understand current climate isn't great but I expected a tad better customer service.
Charlotte B.
Answer from Petit-Fernand
Dear Charlotte, We thank you a lot for your order with Petit-Fernand UK, but are sorry you did not receive it yet. Indeed sometimes if happens that the post service takes a bit longer at Christmas or New Year, especially this year! We just send you an e-mail on this subject to resolve the problem and wish you all the best for this new year 2021! Stay safe!
3
/5
★★★☆☆
THE PRODUCT, ADHESIVE CLOTHING LABELS, ARRIVED ON THE RIGHT TERMS. THE PRODUCT, ON THE OTHER HAND, IS NOT FUNCTIONAL: AT THE FIRST WASHING OF THE CLOTHES, THE LABELS COME OFF.
Ettore
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Answer from Petit-Fernand
Dear Hector, Thank you for your message. Could you kindly send me photos of the labels that came off or the place where they were attached on [email protected] so that I can help you? Thank you very much. Have a great day! Dorine
3
/5
★★★☆☆
Nice product but long delivery
Floriane
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Answer from Petit-Fernand
Hello and thank you for your order! All our orders are produced within 48 hours and sent by priority mail. You have to add the time taken by the post office, but at Christmas and during the holidays, the post office can take a little longer than usual, especially this year. We hope you like the products and wish you a very happy new year 2021! Sincerely, Marylin
3
/5
★★★☆☆
It's practical for children's things, especially in kindergarten. Honestly, it's great, but the only downside is that some of them fall off in the machine wash.
Kaba
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette.fr! We are sorry that you are not satisfied with our products and we advise you to contact our customer service for assistance by e-mail at: [email protected]! We wish you a happy new year 2021!
3
/5
★★★☆☆
I am quite disappointed with my order this year. The iron-on labels don't stick, whereas the ones I ordered last year are still there a year later... I ordered an isothermal water bottle for my daughter's entry into kindergarten: it fell once, the cap broke and after three months of use the paint around the neck of the bottle is peeling.
Laëtitia
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Answer from Petit-Fernand
Hello Madam and thank you for your order at C-MonEtiquette! I'm sorry that you have a problem with your labels and the cap of the gourd that broke. This is not normal and should not happen. The quality of our products as well as our customer service are very important to us and we invite you to send us a mp so that we can help you by e-mail at: [email protected]
3
/5
★★★☆☆
Order received well and quickly. Extra stopper top and cover very good. Only downside: the bottle is pretty, but the image on it is very pale. I was expecting something bigger and flashier. It was the first time I'd ordered from this site, and the images are too beautiful. But the rendering is a bit disappointing. I used to order from another site and the transfers were more visible. My son preferred another site than the first two and the rendering is more conspicuous. It's a shame, but frankly, the images are really good.
Stéphanie Basteri
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Answer from Petit-Fernand
Hello Madam and thank you for your order! We're sorry you're having a problem with the kit. This is not normal and we invite you to contact our customer service, so that we can find a solution for you: [email protected] Cdt, Marylin
3
/5
★★★☆☆
Nice gourd but scratched on delivery
Angèle Moreaud
Translated review
Answer from Petit-Fernand
Hello Madam and thank you for your order! We're sorry you're having a problem with the gourd. This is not normal and we invite you to contact our customer service department, so that we can find a solution for you: [email protected] Cdt, Marylin
2
/5
★★☆☆☆
The quality of the kit is good, but there is a large ink stain at the top of the kit. Disappointed because it doesn't come out even when washed.
Charline Belna
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Answer from Petit-Fernand
Hello Madam and thank you for your order! We're sorry you're having a problem with the kit. This is not normal and we invite you to contact our customer service department, so that we can find a solution for you: [email protected] Cdt, Marylin
3
/5
★★★☆☆
This is the first time I've ordered anything other than labels. My order was sent in several shipments, so far no worries, but I found out when I opened the package that was supposed to contain my order. So a little lack of information on shipping and tracking (I had to ask for my parcel number 2 times to get it... ) .
M.
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We are sorry that there was a problem with your delivery. We have indeed had some delays on the textile products and we are sorry about that. Normally you should have been informed. Our apologies! Hopefully you've received everything by now. We wish you a very happy new year! Sincerely, Marylin
3
/5
★★★☆☆
The quality looks good (after all, I don't have the benefit of hindsight, so I don't know how it will evolve over time) but I don't like the opening system for the bottles and cans, I think it's not easy for a young child and it's not hygienic to have to open with your fingers... I didn't see it before ordering. I don't know if it's me who didn't find it, but I think it's not described on the site. Delivery is very fast. And the designs and personalization appeal to children.
Erica H.
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We are delighted that you like our products, but sorry that you are disappointed with our opening systems. We do our best to ensure the quality of our products and our graphic designers regularly work on our desings. We invite you to contact us in advance next time, so that we can advise you. We wish you a wonderful festive season! Sincerely, Marylin
3
/5
★★★☆☆
Pretty gourd, but a little heavy and difficult for a 3-year-old to open.
Gaëlle
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry you're having trouble opening the gourd and invite you to contact our customer service department for assistance by e-mail at: [email protected] Cdt, Marylin
2
/5
★★☆☆☆
Disappointed with the result for the price!
Audrey Voisin
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Answer from Petit-Fernand
Thank you for your order! We are sorry that you are not satisfied with our products. Quality and customer service are very important to us and we invite you to contact us by e-mail at: [email protected] so that we can help you. Happy Holidays to you! Sincerely, Marylin