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H
Rating: 5 out of 5
Perfect
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 889 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
A
Rating: 5 out of 5
Beautiful labels, nothing to say, top-notch, thank you
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G
Rating: 5 out of 5
Perfect, nothing to complain about.
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H
Rating: 5 out of 5
Lovely clothes stickers, nicely packaged, gorgeous design and have stayed on securely after being washed. Thank you!
M
Rating: 5 out of 5
Super quality and fast delivery!
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Response from Petit-Fernand
Good day, Monika,
thank you for your kind words – it motivates us to continue giving our best.
Have a nice day,
Customer Service EsIstMeins
thank you for your kind words – it motivates us to continue giving our best.
Have a nice day,
Customer Service EsIstMeins
S
Rating: 5 out of 5
Wrong order initially received however this was resolved in no time thanks to the team’s responsiveness and quality customer service.
Response from Petit-Fernand
Dear Safia,
Thank you for your positive feedback! We are delighted to hear that our team was able to resolve the issue promptly and that you were satisfied with our customer service. Your experience is very important to us, and we appreciate your understanding.
Best regards,
Giulia Petit-Fernand Team
Thank you for your positive feedback! We are delighted to hear that our team was able to resolve the issue promptly and that you were satisfied with our customer service. Your experience is very important to us, and we appreciate your understanding.
Best regards,
Giulia Petit-Fernand Team
D
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Excellent experience! I will recommend it as soon as necessary without any worries. After a mistake on my part in the writing (uppercase not applied to the first name), they corrected it and sent the correct notebook properly written and in a very quick timeframe.
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M
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Fast shipping, quality product, conforms to the visual of the site
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C
Rating: 5 out of 5
Really great stickers
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Response from Petit-Fernand
Good day, Cindy,
It is nice to hear that you are completely satisfied with our service. Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
It is nice to hear that you are completely satisfied with our service. Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
R
Rating: 1 out of 5
Unfortunately half of the ones I applied have come off in the wash
Response from Petit-Fernand
Hello Rachel,
Thank you for your feedback. We’re sorry to hear that some of the stickers did not hold up as expected. Please reach out to our customer service, and we would be happy to assist you.
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback. We’re sorry to hear that some of the stickers did not hold up as expected. Please reach out to our customer service, and we would be happy to assist you.
Best regards,
Giulia Petit-Fernand Team
C
Rating: 4 out of 5
Order received as expected. The labels are very practical.
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S
Rating: 5 out of 5
Love itttttt the best
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S
Rating: 5 out of 5
Super satisfied
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Response from Petit-Fernand
Good day, Silke,
Thank you very much for your great review!
Have a nice day,
Customer service EsIstMeins
Thank you very much for your great review!
Have a nice day,
Customer service EsIstMeins
E
Rating: 5 out of 5
Quick order, Satisfied with the personalized stamp, it's quick and convenient for marking a ton of clothing.
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J
Rating: 5 out of 5
It is a great order, I just love the stickers and the pencil case is just super.
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Response from Petit-Fernand
Good day, Jasmin,
thank you very much for your positive feedback – such responses are very valuable to me.
Have a nice day,
Customer Service EsIstMeins
thank you very much for your positive feedback – such responses are very valuable to me.
Have a nice day,
Customer Service EsIstMeins
F
Rating: 5 out of 5
Top!
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C
Rating: 5 out of 5
Perfect and too cute. Holds well even in heat source
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S
Rating: 5 out of 5
This is the 3rd time I order and I am always satisfied, thank you.
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M
Rating: 5 out of 5
Fast, easy to design and good quality
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L
Rating: 5 out of 5
At first, a small setback related to the delivery, resolved after a week, but top quality labels, I am really satisfied, highly recommended.
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S
Rating: 5 out of 5
Great product
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M
Rating: 5 out of 5
Great product, beautiful, practical and durable. Recommended!
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M
Rating: 5 out of 5
the speed of receiving my order
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R
Rating: 5 out of 5
Very practical and last a long time
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V
Rating: 5 out of 5
Fast and uncomplicated delivery. Nice selection of personalized products.
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Response from Petit-Fernand
Good day, Violetta,
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
I
Rating: 5 out of 5
Easy and nice customization
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E
Rating: 5 out of 5
These are perfect the on my daughter water bottle has lasted longer than the water bottle itself!
G
Rating: 5 out of 5
The products are really of quality! I recommend it 100%. If I had to make a reservation, it shouldn't put the sticker with the QR code on the cap of the bottle because the glue is really hard to remove afterwards and the cap remains sticky, which is a shame for such a nice product. But I remain totally satisfied with my order.
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Response from Petit-Fernand
Hello Gaëlle,
Thank you very much for your flattering review and your recommendation! We are delighted to learn that you are satisfied with the quality of our products. We also take note of your comment regarding the sticker with the QR code and will look into solutions to improve this experience. Your feedback is valuable to us.
We look forward to serving you again!
Best regards,
Giulia from C-Monetiquette
Thank you very much for your flattering review and your recommendation! We are delighted to learn that you are satisfied with the quality of our products. We also take note of your comment regarding the sticker with the QR code and will look into solutions to improve this experience. Your feedback is valuable to us.
We look forward to serving you again!
Best regards,
Giulia from C-Monetiquette
M
Rating: 5 out of 5
I love them. perfect quality.
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M
Rating: 5 out of 5
Beautiful
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G
Rating: 1 out of 5
The water bottle dents at the first fall, terrible quality. Moreover, the images are not printed, but stuck on like stickers. I could have done this myself.
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Response from Petit-Fernand
Good morning Veronica,
Thank you for your feedback. We are sorry to hear that the water bottle did not meet your expectations. We are committed to continuously improving the quality of our products and your observations will be very valuable to us. If you wish, you can contact us directly to find a solution. I would also like to inform you that the customizations on our water bottles are not stickers but the bottle is placed on a machine that directly prints the color onto the object, following 3 processes: the first with white ink to neutralize the background color of the bottle, the second with the actual colors of the illustration, and the third a glossy transparent layer that seals the print.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry to hear that the water bottle did not meet your expectations. We are committed to continuously improving the quality of our products and your observations will be very valuable to us. If you wish, you can contact us directly to find a solution. I would also like to inform you that the customizations on our water bottles are not stickers but the bottle is placed on a machine that directly prints the color onto the object, following 3 processes: the first with white ink to neutralize the background color of the bottle, the second with the actual colors of the illustration, and the third a glossy transparent layer that seals the print.
Best regards,
Giulia from Petit-Fernand
S
Rating: 5 out of 5
Super quality
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G
Rating: 5 out of 5
Order received very quickly, the labels are even more beautiful in real life, stick very well and last over time. I recommend.
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A
Rating: 5 out of 5
Very good and attentive customer service, very responsive! I highly recommend!
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N
Rating: 5 out of 5
Brilliant labels!
A
Rating: 5 out of 5
Second label pack at your place (1 for each of my children) and still so happy. They last me several years!
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S
Rating: 5 out of 5
Always happy with the labels to mark all my daughter's school supplies! They withstand the dishwasher and the rough handling by children! And her personalized water bottle is very pretty.
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T
Rating: 5 out of 5
Great product, I've been buying it for years and I'm satisfied!
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