English 
J
Rating: 5 out of 5
site easy to manage - no problems - fast shipping
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 929 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
A
Rating: 1 out of 5
I ordered a custom water bottle, but it definitely arrived spoiled. It wouldn't have been a problem if customer service had gotten back to me. But unfortunately, despite the fact that I used the contact section on their website, and we tried to contact them via their Instagram page, to date I have not received a response. This is a real shame because I had bought labels from them before and was satisfied.
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Response from Petit-Fernand
Good morning Aurora, we are sorry for the late response, we are receiving a high number of inquiries at this time. We have taken steps to send you a message to find a solution to your inconvenience. Good day ?
M
Rating: 3 out of 5
Nice choice of label customization. Very nice patterns and colors for our kids. However, I'm very disappointed because the clothes labels are very large and stick out on most of the clothes labels. I followed the instructions for the 1st application, but on the 1st run of the tumble dryer, I can already see the labels starting to shrivel and peel off! I'll have to wait and see for the rest of the garments.
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Response from Petit-Fernand
Dear Mirana, We have just contacted you by phone and email to help you. Have a nice day!
L
Rating: 5 out of 5
As satisfied as ever. I have been ordering labels for 5 years. I'm from Reunion Island. The products arrive in perfect condition in a week max, with no extra postage. This year I also bought wooden labels for the bags and a personalized pencil case. Unfortunately, I had to pay customs fees on arrival, but that's independent of the site.
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J
Rating: 5 out of 5
I was introduced to this site and the products offered... The result is great, my son loves it! Value for money, nothing to say. Equipped for back to school.
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M
Rating: 5 out of 5
Fast and efficient
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N
Rating: 5 out of 5
Everything was great. Quality of the labels, delivery. Top!
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E
Rating: 5 out of 5
Very nice and pretty
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C
Rating: 5 out of 5
Great labels, just what I wanted
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W
Rating: 5 out of 5
Above my expectations
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G
Rating: 5 out of 5
Excellent labels Fast and careful delivery
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P
Rating: 5 out of 5
Easy site.lots of creative possibilities
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M
Rating: 5 out of 5
I ordered the name stickers for my gransons school clothes, shoes and bag! These stuck on really well and haven't moved
. My grandson loved the dinosaur design on them too! Definitely order again xx
L
Rating: 5 out of 5
Very pretty labels. The rendering is identical to the visual on the site. My daughters love them.
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M
Rating: 5 out of 5
Amazing quick service, quality product that lasts and lasts. Delivery time was well within the expected window. Would recommend and order again.
M
Rating: 1 out of 5
I'm very disappointed I've been waiting 3 weeks for my order and still nothing And it's not the first time Very disappointed with this site
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Response from Petit-Fernand
Our apologies for this delivery anomaly Marco . Your order has been refunded. Have a nice day
T
Rating: 5 out of 5
Very good, fast processing. Super practical incl. booklet... no loose slips of paper/sheets.
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M
Rating: 1 out of 5
Hello disappointed as I have not yet received my order and school starts again on Monday :(
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Response from Petit-Fernand
Hello Melissa, I have just left you a voicemail to help you find a solution as soon as possible. We apologize for the delay in delivery.
A
Rating: 5 out of 5
Great customizable labels with lots of choices. My son loved it?
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D
Rating: 5 out of 5
Always fast and correct delivery. To be recommended.
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F
Rating: 4 out of 5
This was the second time I had ordered labels. There were delivery problems each time, but they were more than made up for by the speed of the customer service. The products themselves are good and well made.
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L
Rating: 5 out of 5
Great labels and very easy to use no fuss or mess perfect for what it was bought for thank you.
J
Rating: 5 out of 5
Very good, easy to read and long-lasting.
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C
Rating: 5 out of 5
Mom and the kids love it here: The packs are very well designed, the labels are high quality and the kids have fun choosing their logos and colors every year! It's quick and easy. All in all, great products and very efficient customer service. I recommend them 100%.
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L
Rating: 5 out of 5
Nice finish, very fast delivery. I'll have to see how it holds up in use. But for now, everything looks great.
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H
Rating: 5 out of 5
Very good value for money and recieved very quickly. I always use this company
K
Rating: 5 out of 5
Simply beautiful
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C
Rating: 5 out of 5
The labels are very beautiful, the personalization is great, very fast shipping I recommend
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C
Rating: 1 out of 5
I still haven't received my order
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Response from Petit-Fernand
We apologize for this delivery anomaly with La Poste. We have contacted you by email to help you. Have a nice day
L
Rating: 5 out of 5
Very practical, I use them every year for my children's back-to-school, but it's a shame the labels peel off easily from the pens.
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F
Rating: 1 out of 5
As specified in the instructions, I used my iron at 200 degrees, waited 15 minutes for the iron to heat up, and placed the label on each garment with the parchment paper. I pressed for 8 or 10 seconds on each garment. First wash 15 days after labeling the garments: surprise, all the labels come off in a 30-degree wash !!!!
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Response from Petit-Fernand
Hi Fanny, Please email us your order number so that we can return your order.
É
Rating: 5 out of 5
Delighted with my order, delivered quickly, impeccable service. I recommend this site.
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S
Rating: 5 out of 5
Beautiful designs, good quality and fast shipping. I am very satisfied.
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A
Rating: 5 out of 5
The labels are beautiful and of high quality. My mini was delighted with the extra stickers she received as a gift. I just didn't realize the shipping distance was so far, we would have needed them a little sooner. But we are definitely happy to be a customer here.
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S
Rating: 3 out of 5
bonjour, étiquettes magnifiques, rien à redire juste j'ai commandé un livret recettes à 2 euros, il est écrit moitié français moitié anglais et tout à l'air très bon, bon je peux traduire belle fin de journée
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Response from Petit-Fernand
Hello Sabine, Thank you for your message. Unfortunately, we do not see a recipe book in your indicated order. Please contact us by email with the order number, so that we can send you back the item in question :)
M
Rating: 5 out of 5
Delivery as expected and labels as expected.
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L
Rating: 5 out of 5
Very nice, pretty and practical
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S
Rating: 1 out of 5
the site doesn't work i'm trying to make a payment by paypal it doesn't work either on the computer or on the phone.
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Response from Petit-Fernand
Hello, We are sorry about this incident. The paypal payment method is still available. We invite you to use different browsers and renew your order.
A
Rating: 5 out of 5
Always delighted to receive the labels. Well packaged, little stickers for the kids and very good value for money compared to other suppliers. Thank you very much.
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C
Rating: 4 out of 5
A good range of products with frequent new models. Great ideas for new products that we like to adopt. The site is customer friendly. On the other hand, delivery by chronoposte is not up to scratch! My parcel was badly routed by chronoposte, causing not only a delay in delivery but also a parcel received in very poor condition and ripped open!
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