The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
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Anna Bisbal Pizarra
Rating: 5 out of 5
All great I have been buying for a long time and a 10!!! Thank you
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Response from Petit-Fernand
Thank you very much for your confidence Anna :) Regards
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angélique le floch
Rating: 5 out of 5
My son went on a seaside trip, and I had to put his name on the clothes. I didn't know about this site, and I think it's very good.
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Response from Petit-Fernand
Great ! Thank you for your confidence Angélique !
M
MOI TOI
Rating: 5 out of 5
The articles are always identical to our order and fast delivery. Mother of 2 children who are very happy.
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Helene D'ASCENZIO
Rating: 5 out of 5
Labels conform to my order. Affordable shipping. Good quality and affordable products.
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Karen N.
Rating: 5 out of 5
Lovely labels!
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gaétane rogel
Rating: 2 out of 5
I was satisfied with my personalized water bottle until the stopper stopped working after 2 months and customer service told me to buy another one! What a shame, because other brands would never have said that! The stopper is defective and I have to buy a new one myself, and after telling customer service, they give me a 20% discount! Magnifique .
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Response from Petit-Fernand
Hi Gaétane, We're sorry to hear about this problem with the bottle stopper. Unfortunately, we have deadlines for returning products. That's why we've offered you a promotional code, to help you find a solution. Have a nice day!
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sarah schlang
Rating: 5 out of 5
Labels ordered for our chip, we had already ordered by our son the labels arrived quickly shipped to Switzerland very nice and still the same quality as six years ago thank you very much.
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Jessy
Rating: 5 out of 5
Very nice motifs, great for sticking to surfaces. Can withstand a lot and still look great even after repeated washing. A really great product.
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J L.
Rating: 4 out of 5
The labels are great quality, however the delivery was longer than anticipated and arrived after they were required. We will use them for other items now and not the initial purchase requirement.
Response from Petit-Fernand
We are sorry to hear about the delivery problems. We normally ship withing 10 working days however Royal Mail may extend this time frame due to the various reasons.
S
Sonia
Rating: 4 out of 5
Great product and good impression. I recommend
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Julie POUETRE
Rating: 5 out of 5
The delivery deadline was met. Everything is as planned
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lLilou
Rating: 5 out of 5
Easy to order, instinctive site. Fast delivery and cool labels!
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Ludial
Rating: 5 out of 5
Perfect! I always order here for my children's labels and have never had any problems.
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Jennifer M.
Rating: 5 out of 5
Arrived quickly, great value and good quality.
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Maria
Rating: 1 out of 5
I never received my order
Response from Petit-Fernand
Hi Maria, I am sorry that you have not yet received your order. Can you please confirm your address with our customer service and we will resend you the order.
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EMMA LEFEVRE
Rating: 5 out of 5
Fast and perfect service! It remains to be seen how my self-adhesive labels on the clothes will hold up over time? !
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XYZhang
Rating: 4 out of 5
If there is a problem, you can solve it very quickly through smooth communication. The signs are cute.
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Response from Petit-Fernand
Hello, I believe you did not receive this because you wrote something else instead of your name. We have sent you an email with more information.
M
Michele
Rating: 4 out of 5
great products just a little bit expensive
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Tiffany Gouyon
Rating: 5 out of 5
Item meets my expectations and fast delivery
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Jo
Rating: 5 out of 5
Lovely stickers for clothes, super durable and cute patterns
Response from Petit-Fernand
Many thanks Jo!!!
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Mrs C.
Rating: 1 out of 5
Absolutely terrible service. I still haven't received my order which was done nearly 2 months ago and I have emailed the company on numerous occasions.
Response from Petit-Fernand
Hi, We are sorry to hear about the delivery issues ! We did not receive any emails under your email address or the order number . Please , contact our customer service over [email protected] to confirm your address.
C
COVADONGA Álvarez martin
Rating: 1 out of 5
I put one because it does not let me put zero. I have not received the order nor have you answered my message. I am waiting for the money back. Best regards
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Response from Petit-Fernand
Good morning ! We are sorry to hear that you have not received your order. We have contacted you by email to help you as soon as possible. Regards
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Naomi ANDRE
Rating: 5 out of 5
Attractive, quality products that last. Fast, reliable customer service. 3rd year of ordering from them and completely satisfied every time!
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Donna B.
Rating: 5 out of 5
Fantastic stickers, saves so much time. Highly recommend :)
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Mr A.
Rating: 5 out of 5
Great products We had clothing labels. They came quick. Very attractive and durable. Brilliant products
V
Valentine Chevalier
Rating: 5 out of 5
The quality of the product is great! On the other hand, the delivery time to Belgium is quite long, which in itself is not a problem, but when we ask about the status of our parcel, it has been awaiting delivery for 14 days, which is worrying because we are told that it should have been delivered a long time ago ^^ But the products have arrived at their destination, so everything is fine :)
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Paula Coan
Rating: 5 out of 5
The labels are of my good quality and do not peel off easily after washing. The design is also very good and they arrive fairly quickly.
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Response from Petit-Fernand
Thanks for sharing your opinion Paula ! Have a nice day :)
I
Invité
Rating: 5 out of 5
Good quality product, easy to place and delivery times are reasonable.
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Sandra S.
Rating: 5 out of 5
As always, everything went smoothly and quickly! Always happy to return
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Response from Petit-Fernand
Thank you very much Sandra!!!
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Sharen B.
Rating: 5 out of 5
Great product, really good quality, would definitely recommend!
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Lucia D.
Rating: 3 out of 5
Nice products, fair price and more than reasonable shipping time but the thermo adhesive labels I ordered unfortunately won't stick! I'm thinking of an alternative way to use them because it's such a shame. I'd like to give them a second chance with the adhesive ones and hope I don't have any problems!
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Response from Petit-Fernand
Good morning Lucia. I am very sorry to hear that you are experiencing problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva If all instructions were followed and the problem persists, can you provide me with photos of the labels coming off at [email protected] ? I will then be able to provide you with a solution as soon as possible. Looking forward to your reply. Have a great day ! Alessio
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Annabelle
Rating: 5 out of 5
Customer service is very attentive and responsive. I recommend them 100%.
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Marie-Audrey BOURBON
Rating: 5 out of 5
SUPER MATERIAL. SUPER QUALITY. SUPER FINISH
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Isabelle
Rating: 5 out of 5
My labels are perfect and correspond to my expectations. Great quality and fast shipping. Thank you very much!
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Janine Neves
Rating: 5 out of 5
Beautiful labels!
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Brigitte
Rating: 5 out of 5
Well done. Extremely fast. Top notch. Would recommend.
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Camille R
Rating: 5 out of 5
Very good, I recommend it!
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Bibi
Rating: 5 out of 5
Super practical! The labels are very pretty, practical to apply and wash-resistant!
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Marie CERNERO
Rating: 1 out of 5
Flask that doesn't close after 3 days, very disappointed at the price.
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Response from Petit-Fernand
Hi Marie, Sorry to read this. We've just sent you an email to try and find a solution together. Have a nice day!
J
Jessica
Rating: 3 out of 5
The stickers are great, hold great and look great now but the big ABEr .waited 2-3 weeks for the order. Wasn't really nice, although it was advertised on the internet that you can send it in 48 hours or it will be sent.
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Response from Petit-Fernand
Hello Jessica, We are pleased that you have received your labels. We apologize for the long delivery time, but we cannot influence Deutsche Post and point out in the email confirmation that delivery can take up to 10 working days.
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