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C
Rating: 5 out of 5
I've been ordering for a few years. Never had a problem, fast shipping, lots of choices!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 869 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
All reviews
S
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Hello Sabrina, sorry for this delivery anomaly. We tried to reach you by phone and send you an email to provide you with a solution. Have a nice day? Alessio, Customer Service
M
Rating: 3 out of 5
Hello it is not the first time I order and arrive quickly and are very good do not peel off and are very nice and varied, but this time they arrived with stains of being poorly printed the truth that a little disappointed I hope they improve that.
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Response from Petit-Fernand
Hello Manuela, we are sorry to hear that you have encountered problems with the printing of the labels, you can contact us via the contact form.
M
Rating: 1 out of 5
I've been ordering pencil labels from you for 3 years now, and I've been happy with them. But the last two times the labels didn't stick to the pencils, so I had to glue them back on with adhesive paper. The first time I thought maybe there was a problem, but now it's happened twice. I won't be ordering again?
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Response from Petit-Fernand
Hello Mandy, we are very sorry to hear that you are experiencing difficulties with your labels. It's not normal for them to come off if the instructions have been followed correctly. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante We've sent you a message to ask for a photo of the product and to give you more information. Looking forward to hearing from you Very nice day Alessio, Customer Service
T
Rating: 5 out of 5
It is of very good quality and very cool. I love them ?
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V
Rating: 1 out of 5
Order error Unable to reach customer service
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Response from Petit-Fernand
Hello, We're sorry for the inconvenience. We have contacted you in order to respond to your request as quickly as possible?
S
Rating: 4 out of 5
This is the second time I have used your service and I am very happy.
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J
Rating: 5 out of 5
Super nice colors. Stickers hold well. First and last names fit well.
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L
Rating: 5 out of 5
My son loves his labels. He chooses the colours and what picture to have on them. We've used them for about 5-6 years now.
J
Rating: 5 out of 5
Great product and quick delivery
V
Rating: 4 out of 5
Lovely brand stickers work really well. Stuck onto bottles and sippy cups they withstand the dishwasher and steriliser! Nursery love that everything is named. Great deals and lovely designs- would recommend to others!
M
Rating: 5 out of 5
Great quality, very good adhesion to clothing, beautiful designs and super price. This is the second time I have ordered and I am very satisfied.
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S
Rating: 5 out of 5
Very satisfied! It was the second time now and I would order the labels here again and again. Price performance is great
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J
Rating: 5 out of 5
We like the fact that you don't just get sets. But also different stickers in inexpensive packs of 10. With other suppliers, I always had to buy sets with stickers that I either didn't need at all or didn't need in this quantity. This is much more individual here. Thank you. The quality is good and the shipping is fast. What more could you want.
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N
Rating: 5 out of 5
Gladly again, our daughter chooses the motif stickers for her primary school documents herself. Stickers also stick quite well to pencils, exercise books, lunch box/bottle-even after several dishwashing cycles, more precisely after 1 year, they still hold.
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A
Rating: 5 out of 5
My daughter loves the labels and also the stickers behind them, everything looks very well made and beautiful, they are highly recommended.
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V
Rating: 1 out of 5
It's a scam. They don't send you the order. I have been almost 1 month and I have not received it. There are more professional companies.
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Response from Petit-Fernand
Hi Vanessa, Thank you for your message. I am sorry that you have not received it yet. We have contacted you by email to help you as soon as possible, to locate it or to resend it again. greetings
N
Rating: 5 out of 5
Lovely choice of name labels. We used them last year and the stayed stuck on all year...even on water bottles.
C
Rating: 1 out of 5
My order never arrived, after chasing it up, they said they had the wrong address, I had paid through PayPal so they did have my full correct address. Luckily I got a full refund via PayPal A disappointing experience with this company
Response from Petit-Fernand
Dear Clare, we are sorry you could not receive your order because the address is wrong. The address in the PayPal payment shows exact the same shipping address. So we produced the labels and send it to the address you provided.
J
Rating: 5 out of 5
Already several years that I order on this site really never disappointed delivery very radite perfect labels
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N
Rating: 5 out of 5
I have tried all types of stickers for marking tops, shoes and objects and I am delighted. Fast service and quality product.
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Response from Petit-Fernand
Thank you very much Nuria !!!
C
Rating: 5 out of 5
Always very happy with this site, quality products, fast delivery
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J
Rating: 5 out of 5
Order perfectly conformed to the site, nice and resistant labels, fast delivery time, it was perfect!!!!
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B
Rating: 4 out of 5
Product corresponds to the order, very satisfied. Only downside is the delivery tracking. I was unable to track my order despite creating an account and an email address corresponding to the order. Nevertheless, the parcel arrived safely and in a relatively short time for the DOM thank you.
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M
Rating: 5 out of 5
Labels received quickly. They're great, super pretty, impeccable quality and the kids are delighted.
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C
Rating: 1 out of 5
bonjour je suis decu car je n'ai jamais recu ma commande à mon domicile
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Response from Petit-Fernand
Hello Charifa, We are very sorry for the delay of your order. We have just contacted you by email in order to help you quickly. Have a nice day!
L
Rating: 5 out of 5
This is the second year I've bought them. And I love them.
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D
Rating: 5 out of 5
I buy labels for my children every year. Everything always goes well.
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V
Rating: 5 out of 5
Excellent, I love everything! I had not read very well that you can only stick on the label of the clothes and not directly on it because if I know I ask for smaller labels. Otherwise very cute
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A
Rating: 4 out of 5
I edit my opinion to thank Sandra from customer service for the trouble she took to attend my complaints. After waiting a bit longer than expected, I finally got the stickers ?
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Response from Petit-Fernand
Hi Alba, We have seen that you have contacted us a while ago by email. Don't worry, we will resend it to you again. Regards
L
Rating: 5 out of 5
Excellent labels for school items. This is my second year ordering them and I have never had a problem with them lifting. Lovely range of designs too. Extra Summer themed stickers included at the back of the book, which is a great touch. Would highly recommend.
S
Rating: 5 out of 5
I've been using the labels for 3 years now, after my son started school for the first time. They don't come off even after several washes. This time I ordered the labels for the classroom materials. The quality is always top-notch, and delivery is super-fast!
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A
Rating: 5 out of 5
Perfect as every year!
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J
Rating: 5 out of 5
Great products
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K
Rating: 5 out of 5
Good quality
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A
Rating: 5 out of 5
I'm delighted that these labels will be accompanying my daughter on her first day of school. Thank you and bravo
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V
Rating: 5 out of 5
Happy and satisfied thank you
N
Rating: 2 out of 5
The labels do not stick to the pencils and notebooks, I have to stop all the labels.... I've been buying batches of labels for 5 years and this is the first year I've had this problem.... Otherwise the visual is nice
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Response from Petit-Fernand
Dear Noelline, We have just contacted you by email regarding your latest order. Have a nice day!
A
Rating: 1 out of 5
I went through this site to buy a personalized quality water bottle for my 4 year old son and it didn't last 2 weeks. The cap broke quickly. [Thank you for your reply, but I never received the replacement cap.]
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Response from Petit-Fernand
Hello Anastasia, We will send you back the bottle stopper within the next 48 hours. We apologize for this quality anomaly. Have a nice day!
C
Rating: 5 out of 5
Very fast delivery Top quality
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