/10
★★★★★
based on 125989 reviews published
★★★★★
based on 125989 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I purchased the object stickers. Unfortunately, however, the shipping method is not weatherproof. The products are delivered by priority mail in an envelope that is not waterproof, and although I had a covered and empty mailbox at the time of delivery,I received a soggy and creased envelope. It may be the fault of the Italian postal service, but I recommend sealing it in a nylon envelope.
Sonia
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Answer from Petit-Fernand
Dear Sonia, Thank you for your message. In this case please do not hesitate to contact us and we will send it back to you. Kind regards, Sophie
2
/5
★★☆☆☆
No I have not received my order yet . I assume that with all the holidays and normal the delay .
Morlova L.
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Answer from Petit-Fernand
Dear Morlova, Thank you for your message. Have you then received your order? We look forward to your feedback. Kind regards, Sophie
3
/5
★★★☆☆
The stickers don't stick after washing. It's a shame
Saadia Ben Saidane
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Answer from Petit-Fernand
Hello Saadia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Out of 4 flasks received two were bad print, but I could not return them
Cinzia V.
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Answer from Petit-Fernand
Dear Cynthia, we are sorry! I'm surprised she couldn't return it, we're not like that. But I can't find any message from you. Please contact me by email at [email protected] with photos, we will do the necessary. See you soon, Sophie
2
/5
★★☆☆☆
I bought iron-on but it doesn't hold.
Patricia Lagorgette
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Answer from Petit-Fernand
Hello Patricia, Thank you for your message. I'm sorry your labels are coming off, please contact our customer service department at [email protected] Good day, Melina
3
/5
★★★☆☆
Reproduced colors are a little disappointing Very effective, however, in terms of speed.
Christiane Marcellier
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Answer from Petit-Fernand
Hello Christiane, Thank you for sharing your opinion and happy new year 2020! The C-MonEtiquette team
3
/5
★★★☆☆
Big disappointment because after washing at only 40 the labels peel off!
Bina
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Answer from Petit-Fernand
Hello Bina, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The previous labels we ordered have, for the most part, reacted strangely to the iron's "passage", giving the impression of running. I had no problems with the first order, the second which I've just told you about, and with the last order, I haven't yet had the chance to use the labels.
LÉonie
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Answer from Petit-Fernand
Hello Sophie, Thank you for choosing C-MonEtiquette! I'm sorry that your labels had a "run-out" problem, it's not normal and I invite you to write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
After washing, it peels off.
Scheherazade Sebti
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Answer from Petit-Fernand
Hello Scheherazade, Thank you for your message. I'm sorry your labels are coming off. Please write to us and we'll suggest a solution. Good day, Melina
2
/5
★★☆☆☆
The quality is way down, very disappointed with the heat seal labels. The color is off, not like other times I had ordered. I will not order again, I will look for another supplier.
Alicia
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Answer from Petit-Fernand
Dear Alicia, Thank you very much for sharing your opinion. I am sorry that you are not satisfied with our labels, I invite you to contact us at [email protected] Have a nice day, Melina
3
/5
★★★☆☆
Great advice, but I'm not happy with the delivery, I'm still waiting for my labels.
Stephanie Lehmann
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Answer from Petit-Fernand
Hello Stéphanie, I'm sorry, we have resent your order, which was reshipped yesterday 23/12. Have a nice day, Melina
3
/5
★★★☆☆
Order not received after 3 weeks
Célia Potier
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Answer from Petit-Fernand
Hello Célia, I'm sorry you still haven't received your order, please write to us at [email protected] Good day, Melina
3
/5
★★★☆☆
Very nice rendering! But it's a pity you have to stick the labels on the garment label when it's so easy to scissor them. I'd have liked to be able to stick them on the garment itself.
Emilie Mellet Thomas
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Answer from Petit-Fernand
Hello Emilie, Thank you for sharing your opinion. In fact, garment stickers are to be stuck on brand or care labels, not directly on the fabric. Good day, Melina
3
/5
★★★☆☆
The labels are nice...I had, however, ordered labels to give as gifts to several people, but they came stapled all together in one insert...definitely better if they were each bound with their own "cover".
Elena B.
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Answer from Petit-Fernand
Dear Elena, Thank you for the message. For some ecological reasons we do separate notebooks beyond 30 labels with the same name. But please do not hesitate next time to indicate us by message that you want separate notebooks, we will gladly do it 🙂 Kind regards, Sophie
2
/5
★★☆☆☆
On my last order half of my labels came off, I contacted the soap on Facebook as they asked me to, since 2 days no news. Very disappointed with this last order
Marie Lecoq
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Answer from Petit-Fernand
Hi Marie, I'm sorry you've had a bad experience with our products, but we'll find a solution. Please do not hesitate to write to [email protected] if you still have not received a reply.
3
/5
★★★☆☆
Bof label comes off in wash disappointed
Morgan Bernier
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Answer from Petit-Fernand
Hello Morgan, Thank you for sharing your opinion. I'm sorry that your labels are coming off, please write to us at [email protected] if you would like to make a complaint. Good day, Melina
2
/5
★★☆☆☆
Not received quickly I contacted via Facebook and via email never had an answer to my question big stress
Nadia
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Answer from Petit-Fernand
Hi Nadia, Please contact us at [email protected] if you wish to make a complaint. Good day, Melina
3
/5
★★★☆☆
Very good no product
Isabelle Ouaaze
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Answer from Petit-Fernand
Hello Isabelle, Thank you for sharing your opinion. We're delighted that you like our products. Please feel free to increase your satisfaction rating if you're satisfied. Have a nice day, Melina
3
/5
★★★☆☆
The bottle seems to be of good quality and the pattern is very pretty. However, the stopper is very difficult to use for children (5 years old and very resourceful though) and also fragile. The cap broke on the first use.
Clementine Ibanez
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Answer from Petit-Fernand
Hello Clémentine, Thank you for sharing your opinion. I'm sorry you're not satisfied with our products, please write to us at [email protected] if you wish to make a complaint. Good day, Melina
3
/5
★★★☆☆
Good quality but very small bag. A bit disappointed
Virginie Magaud
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Answer from Petit-Fernand
Hello Virginie, Thank you for sharing your opinion. We are sorry that you are not satisfied with the size of the bag, however the dimensions are indicated on our website. Good day, Melina
3
/5
★★★☆☆
Really small stickers
Cliente
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Answer from Petit-Fernand
Dear Marco, We are sorry that you found the Christmas stickers too small. We will take your notice into consideration for next year. Kind regards, Sophie
3
/5
★★★☆☆
Order received incomplete... Very quick response from customer service and new delivery of missing products but again incomplete... I'm still missing 10 labels that I paid for but will never receive!
Stéphanie Moreira
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Answer from Petit-Fernand
Hello Stéphanie, You ordered 20 labels for Maël, 20 labels for Célian, and 10 labels for Aurélien, which were missing from your order and which we have returned to you. Please check your order confirmation. Good day, Melina
2
/5
★★☆☆☆
I received labels that were not for me, but mine were sent to me promptly.
Client
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Answer from Petit-Fernand
Hello Christine, Thank you for sharing your opinion. We have indeed rectified the shipping error and will send you your correct order as soon as possible. Don't hesitate to change your rating if you were satisfied with our products 😉 Good day, Melina
3
/5
★★★☆☆
Correct delivery time. Apart from the 6 euro postage charge, I think it's a shame!!!!! We can't choose whether we want our order to be delivered to our home or to a relay point.
Myriam Drevet
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Answer from Petit-Fernand
Hello Myriam, Thank you for choosing C-MonEtiquette. Indeed, our shipping costs are 6 for orders containing an item, sent by Colissimo. Good day, Melina
2
/5
★★☆☆☆
Well, I had ordered with a drawing and they have arrived without a drawing.
Mikel Saralegi Garteiz
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Answer from Petit-Fernand
Hello Mikel, Do not hesitate to contact us at contact@petit-fernand if you have a question about your order Have a nice day, Melina
3
/5
★★★☆☆
Beautiful work, unfortunately the protective paper was not included.
Yenny R.
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Answer from Petit-Fernand
Hello Mrs. Ramirez, thank you for your purchase at esistmeins.de and we are pleased that you like our products. Regarding the protective paper, we invite you to contact our customer service by e-mail at [email protected] so that we can help you. Mfg, Marylin
3
/5
★★★☆☆
I bought the iron-on labels which should stick to the fabric. I scrupulously followed the instructions and after one wash, I realize that the label is half off....
Laetitia
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Answer from Petit-Fernand
Hello Laetitia, thank you for sharing your opinion! I'm sorry your labels are coming off, please write to us at [email protected] if you have any complaints. Best regards, Melina.
3
/5
★★★☆☆
The first board I use doesn't stick well to the garment label, so I'm a bit disappointed, as is the size, which is too big for 24-month garments. On the other hand, very fast delivery, beautiful color
Patricia Subra
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Answer from Petit-Fernand
Hello Patricia, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
The product is very good but my last order was missing the greaseproof paper, fortunately I had some left over from a previous order.
Patricia Terrom
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Answer from Petit-Fernand
Hello Patricia I'm sorry, in these cases please do not hesitate to contact our after-sales service at [email protected] See you soon, Melina
3
/5
★★★☆☆
I placed an order, and it arrived promptly. When I ran out of labels, I ordered another one and it is taking me a long time. And I need it urgently, because I have to mark all the clothes of the Murcian Handball National Team for the championship of Spain (Cesa 2020). So I would like to receive it as soon as possible. Thanks
Jennyfer Lobato Robles
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Answer from Petit-Fernand
Dear Jennyfer, Thank you for choosing Petit Fernand ! We are very sorry that you have not yet received your order. I invite you to send us an email to [email protected] so that we can solve it as soon as possible. Have a nice day, Melina