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G
Rating: 5 out of 5
Everything perfect
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 916 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
A
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Very satisfied thank you
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V
Rating: 5 out of 5
The labels are very cute. They stick well and do not move after washing.
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J
Rating: 5 out of 5
Quality product
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I
Rating: 5 out of 5
Great, I am very satisfied with my items
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C
Rating: 1 out of 5
The heat-adhesive labels come off after one wash at 30°C! And yet, I followed the instructions for sticking them... The sticky labels are satisfactory, however.
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Response from Petit-Fernand
Hello Coralie,
Thank you for taking the time to share your impressions. We are sorry to hear that you encountered difficulties with our heat-adhesive labels. Your feedback is essential in helping us improve the quality of our products. We are glad that you are satisfied with the sticky labels. I saw that our customer service has resolved the issue.
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your impressions. We are sorry to hear that you encountered difficulties with our heat-adhesive labels. Your feedback is essential in helping us improve the quality of our products. We are glad that you are satisfied with the sticky labels. I saw that our customer service has resolved the issue.
Best regards,
Giulia C-Monetiquette
M
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Fast delivery and good quality. I recommend
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M
Rating: 5 out of 5
Hello Thank you my purchase is great I recommend 1000% Have a nice day
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N
Rating: 5 out of 5
High quality labels, and very useful
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H
Rating: 5 out of 5
Great labels, I have bought these multiple times. Price-performance ratio is right.
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Response from Petit-Fernand
Good day, Henrike,
Thank you very much for your great review!
Have a nice day,
Customer Service EsIstMeins
Thank you very much for your great review!
Have a nice day,
Customer Service EsIstMeins
C
Rating: 5 out of 5
The labels are very pretty.
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B
Rating: 5 out of 5
2 personalized insulated bottles, 1 stamp and labels ordered. Everything is super beautiful and well finished, very responsive customer service and fast delivery. I love it and highly recommend it!
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C
Rating: 5 out of 5
Repeat customer. Very happy 🥰
C
Rating: 5 out of 5
Fast delivery, careful order.
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S
Rating: 5 out of 5
Very effective
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V
Rating: 5 out of 5
I always feel good with you labels that last over time
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M
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
A loyal customer. The labels are a real convenience
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M
Rating: 5 out of 5
Very nice labels
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G
Rating: 1 out of 5
The labels do not come off the sheet...bad, bad, bad.
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Response from Petit-Fernand
Good morning Ilaria,
Thank you for sharing your experience with us. We are sorry to hear that the labels do not come off as expected. The quality of our products is a priority and we are working to resolve this type of inconvenience. Your satisfaction is important and we are committed to constantly improving.
Best regards,
Giulia from Petit-Fernand
Thank you for sharing your experience with us. We are sorry to hear that the labels do not come off as expected. The quality of our products is a priority and we are working to resolve this type of inconvenience. Your satisfaction is important and we are committed to constantly improving.
Best regards,
Giulia from Petit-Fernand
L
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Very happy with the small cups that were well appreciated by my little nephews and nieces
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A
Rating: 5 out of 5
I appreciated the way my order was handled.
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S
Rating: 5 out of 5
Very good
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W
Rating: 5 out of 5
Cute and survives the washing machine/dishwasher!
E
Rating: 5 out of 5
Very good quality and fast delivery, we are satisfied.
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P
Rating: 5 out of 5
Nothing to say perfect! Thank you for my daughter's first return :)
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C
Rating: 5 out of 5
Very good product, practical and aesthetic! Fast service. Thank you
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D
Rating: 5 out of 5
Satisfied
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A
Rating: 3 out of 5
Very nice water bottle, we'll see over time if the designs hold up well. Small downside, the bottle leaks a bit if it ends up lying down in the bag. A brush to clean the straw would have been a nice addition.
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Response from Petit-Fernand
Hello Aurélie,
Thank you for taking the time to share your opinion on our water bottle. We are delighted that you find it pretty and take note of your comments regarding the durability of the designs and the leakage issue. We will also consider the idea of including a brush for cleaning. Your feedback is valuable in helping us improve our products. Please feel free to reach out to us if you have any other suggestions!
Best regards,
Giulia C-Monetiquette
Thank you for taking the time to share your opinion on our water bottle. We are delighted that you find it pretty and take note of your comments regarding the durability of the designs and the leakage issue. We will also consider the idea of including a brush for cleaning. Your feedback is valuable in helping us improve our products. Please feel free to reach out to us if you have any other suggestions!
Best regards,
Giulia C-Monetiquette
P
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Always use petit-Ferdinand - lasts all year - good quality
L
Rating: 2 out of 5
Disappointed with the quality of the images and colors
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Response from Petit-Fernand
Hello Laurianne,
Thank you for your feedback. We are sorry to learn that the quality of the images and colors did not satisfy you. Your opinion is valuable and we are constantly working to improve our products. Do not hesitate to contact us directly for any questions or suggestions. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
Thank you for your feedback. We are sorry to learn that the quality of the images and colors did not satisfy you. Your opinion is valuable and we are constantly working to improve our products. Do not hesitate to contact us directly for any questions or suggestions. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
M
Rating: 5 out of 5
Fast, precise and reliable
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L
Rating: 5 out of 5
Everything as in the photo. Very satisfied
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P
Rating: 5 out of 5
Perfect! Quality labels!
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B
Rating: 5 out of 5
I have been buying labels from you for three years. I am always super satisfied!
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S
Rating: 1 out of 5
Terrible all come off school uniform I would like a refund please
Response from Petit-Fernand
Hello Sharon,
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team