Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 922 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

All reviews

T
Tyneïni T.
Rating: 5 out of 5
following a purchase from 21/08/2025
Perfect
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M
magali L.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very satisfied with my purchase.
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Myriam D.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very good, I would recommend it.
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Zeliha E.
Rating: 5 out of 5
following a purchase from 22/08/2025
Great value for money and fast!
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Joëlle S.
Rating: 4 out of 5
following a purchase from 21/08/2025
Easy to order. Fast delivery.
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Carine G.
Rating: 5 out of 5
following a purchase from 22/08/2025
I loved it and my girls did too, simple and practical to stick everywhere.
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Delphine M.
Rating: 5 out of 5
following a purchase from 22/08/2025
In accordance with what is visible at the time of ordering.
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Anaïs G.
Rating: 5 out of 5
following a purchase from 21/08/2025
Impeccable! I do not regret my purchase of personalized labels for my child at all. It's simple and the shipping is fast :) Thank you!!
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Carolina S.
Rating: 5 out of 5
following a purchase from 11/08/2025
Great site
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Laurie K.
Rating: 5 out of 5
following a purchase from 22/08/2025
Perfect, I recommend it, good hold.
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Irene P.
Rating: 5 out of 5
following a purchase from 20/08/2025
Very practical labels and received quickly. The quantities provided are suitable for labeling everything for the start of the school year.
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Maryna R.
Rating: 5 out of 5
following a purchase from 12/08/2025
Very good!
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Response from Petit-Fernand
Good day,
I am grateful for your feedback and glad that you remained satisfied with our proposal.
Have a nice day,
Customer Support Service EsIstMeins
B
BONIFACI A.
Rating: 5 out of 5
following a purchase from 22/08/2025
always satisfied with these labels for over 6 years. They are perfect!!!
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R
Ryan M.
Rating: 5 out of 5
following a purchase from 12/08/2025
Great quality
J
Jacqueline M.
Rating: 5 out of 5
following a purchase from 12/08/2025
Loved the customer service for Petit-Fernand. They went above and beyond to help me when l reached out to them. I will keep purchasing from them and would highly recommend.
A
Aurore G.
Rating: 5 out of 5
following a purchase from 22/08/2025
Great! Good quality, resistant to washing
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Romoli R.
Rating: 4 out of 5
following a purchase from 11/08/2025
The printing of the name on the bag is not perfect; the labels are perfect as always!
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Aumou G.
Rating: 5 out of 5
following a purchase from 22/08/2025
Top notch
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S
Suzanne B.
Rating: 5 out of 5
following a purchase from 12/08/2025
Fantastic name stickers. Thoroughly recommend. So easy and quick to use.
K
Katie L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Hard wearing labels. They have just updated the format to improve the front of the sticker. Back seems to be the same glue as before.
Response from Petit-Fernand
Dear Katie,

Thank you for your positive feedback! We’re glad to hear that you appreciate the hard-wearing labels and the updated format. Your insights are valuable to us, and we’re always looking to improve. If you have any further suggestions, feel free to share!

Best regards,
Giulia Petit-Fernand Team
C
Clarisse P.
Rating: 5 out of 5
following a purchase from 21/08/2025
Very fast and of good quality. This is the 2nd time I order from this site.
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Geneviève M.
Rating: 5 out of 5
following a purchase from 22/08/2025
the bags I received are great and the kids love them
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Maud B.
Rating: 5 out of 5
following a purchase from 22/08/2025
Perfect
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C
chiara P.
Rating: 2 out of 5
following a purchase from 12/08/2025
The stamp made for fabrics actually stains the clothes and penetrates through the other side of the garment. The ink also remains outside the design and the name written. I am not satisfied!
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Response from Petit-Fernand
Good morning Chiara,

Thank you for your feedback. We are sorry to hear that your experience with the stamp did not meet your expectations. The quality of our products is very important to us and we will work to improve. We invite you to contact us directly to find a solution that can satisfy you.

Best regards,
Giulia from Petit-Fernand
F
Fatiha B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I am disappointed despite having followed the instructions and not having washed the clothes immediately, the labels came off.
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Response from Petit-Fernand
Dear Fatiha,

Thank you for your feedback and we are sorry to hear that you encountered problems with our labels. Your experience is important to us and we will escalate your comments to improve the quality of our products. Please feel free to contact us to discuss the situation and find a satisfactory solution.

Giulia C-MonEtiquette
A
Alexi M.
Rating: 5 out of 5
following a purchase from 22/08/2025
Quality product that lasts great
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Stephanie G.
Rating: 5 out of 5
following a purchase from 12/08/2025
Everything is great
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Response from Petit-Fernand
Good day, Stephanie,
thank you for your nice feedback. It is nice to hear that you were satisfied with your order.
Have a nice day,
Customer Service EsIstMeins
C
CANDICE G.
Rating: 5 out of 5
following a purchase from 22/08/2025
Top
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G
Gervaise N.
Rating: 5 out of 5
following a purchase from 21/08/2025
Affordable labels, plus a personalized tasting box ordered for my son's kindergarten return! The visuals are largely faithful to the images on the site before ordering! Fast shipping, and secure payment. I opted for the iron-on clothing labels and so far I am not disappointed;
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Sarah C.
Rating: 5 out of 5
following a purchase from 16/08/2025
Perfect, very good quality at a low price
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Océane C.
Rating: 1 out of 5
following a purchase from 20/08/2025
I am disappointed with the iron-on labels. They do not hold up in the wash (30°) as indicated in the description. The labels peel off partially or totally with each wash or use. I am disappointed with my purchase for the price... yet I carefully followed the instructions for installation.
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Response from Petit-Fernand
Hello Océane,

Thank you for your feedback and we are sincerely sorry to hear about your disappointment regarding our iron-on labels. We place great importance on customer satisfaction and take your comments very seriously.

Please feel free to contact us directly so that we can resolve this situation together. Your experience matters a lot to us and we would be happy to provide you with a satisfactory solution.

Best regards,
Giulia C-Monetiquette
M
marine J.
Rating: 5 out of 5
following a purchase from 22/08/2025
An incredibly responsive customer service, very satisfied with my order and the delivery times. Thank you very much
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Loubna K.
Rating: 5 out of 5
following a purchase from 21/08/2025
Quick and efficient
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Aurélie B.
Rating: 5 out of 5
following a purchase from 21/08/2025
PERFECT! Slight issue with the reception of an item. I made a request, they responded in less than 24 hours and resent a new item. Their product, their promotion, their treatment, delivery... everything is great. And for the item with the small defect that they changed for me, well, it happens! and it's really not a big deal
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Julie T.
Rating: 5 out of 5
following a purchase from 21/08/2025
Very good
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Lanihei T.
Rating: 5 out of 5
following a purchase from 21/08/2025
Super fast! Top quality
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Naima R.
Rating: 5 out of 5
following a purchase from 21/08/2025
Excellent
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Lola L.
Rating: 5 out of 5
following a purchase from 12/08/2025
Due to being in a small town, I had a problem with delivery ....but the product and customer service were impeccable. Thank you
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AURÉLIE M.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very beautiful labels
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L
Laure H.
Rating: 5 out of 5
following a purchase from 22/08/2025
Always so happy with my label purchases!
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