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C
Rating: 5 out of 5
Easy ordering, a lot of choices, top quality
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 59 871 published reviews
Summary of reviews
The store consistently delivers products that meet concrete needs, with fast and reliable shipping patterns and labels that closely match photos and descriptions. Customers praise the durability and usefulness of the labels, noting they stay on through washing and dishwasher cycles, and appreciate the variety of customization options for different applications like clothes, school items, and containers. The customer service and shopping experience are highlighted by prompt responses, quick replacements when issues arise, and a well-designed website that makes finding what is needed easy. Overall, buyers repeatedly mention satisfying purchases, repeat orders, and strong value with steady quality and swift delivery.
All reviews
G
Rating: 5 out of 5
Wide range of designs, colours and fonts. The stick on labels are really good quality and not one has come off in the wash!
N
Rating: 4 out of 5
Super
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K
Rating: 5 out of 5
I love their labels, we can create according to our desires and those of the children for all sorts of things
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C
Rating: 5 out of 5
Order conforms to the ordered products. Sticks well Fast delivery
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N
Rating: 5 out of 5
Always perfect!!!!
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M
Rating: 5 out of 5
Order of labels and a stamp, everything is perfect.
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L
Rating: 5 out of 5
Fast and careful packaging.
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G
Rating: 5 out of 5
Super
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E
Rating: 2 out of 5
The labels are perfect as usual, but I am very disappointed with the water bottle I got for my daughter which is not waterproof at all! Water leaks from the cap screw as soon as the bottle is not upright, and in a child's bag, this is not practical at all!
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Response from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your feedback. We are glad that you are satisfied with our labels. Regarding the water bottle, we are sorry to hear that you are experiencing issues with its waterproofing. Your feedback is valuable and helps us improve our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are glad that you are satisfied with our labels. Regarding the water bottle, we are sorry to hear that you are experiencing issues with its waterproofing. Your feedback is valuable and helps us improve our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
M
Rating: 1 out of 5
The iron-on labels come off.
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Response from Petit-Fernand
Hello Marjolaine,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our iron-on labels. Your satisfaction is our priority and we take your feedback very seriously. We have just contacted you regarding this to assist you as best as we can :)
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our iron-on labels. Your satisfaction is our priority and we take your feedback very seriously. We have just contacted you regarding this to assist you as best as we can :)
Have a nice day,
Camille C-MonEtiquette
V
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very well
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N
Rating: 5 out of 5
Well, enough choices to choose the colors and writings.
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J
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Great. Fast delivery. It sticks well, conforms to the order.
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C
Rating: 5 out of 5
Perfect very easy to use
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L
Rating: 5 out of 5
Great quality and great service!!
M
Rating: 5 out of 5
Great!
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D
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Very beautiful labels, fast shipping.
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-
Rating: 5 out of 5
Very cute and functional labels
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S
Rating: 5 out of 5
Identical to the descriptions
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P
Rating: 5 out of 5
In accordance with the order from the site. Thank you! Customer service is also top-notch.
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A
Rating: 5 out of 5
Fast shipping and quality product thank you for your service as there are no more forgets or mistakes.
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T
Rating: 5 out of 5
Problem during delivery that was answered and resolved very quickly! Thank you for your professionalism!
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A
Rating: 5 out of 5
Very satisfied with the labels, good quality, varied design, delivered quickly and in practical notebooks with extra stickers.
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A
Rating: 5 out of 5
The handling of the after-sales service is really a gem, a quick and efficient response. I recommend the site.
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M
Rating: 1 out of 5
Terrible experience. I paid for the order and after a month I haven't received anything. I feel scammed.
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Response from Petit-Fernand
Good morning Maria,
We are very sorry to hear about your negative experience. Customer satisfaction is fundamental to us. We invite you to contact us directly to resolve the situation as soon as possible. Thank you for your patience.
Best regards,
Giulia Petit-Fernand
We are very sorry to hear about your negative experience. Customer satisfaction is fundamental to us. We invite you to contact us directly to resolve the situation as soon as possible. Thank you for your patience.
Best regards,
Giulia Petit-Fernand
V
Rating: 5 out of 5
Great
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-
Rating: 1 out of 5
I still haven't received my order.
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Response from Petit-Fernand
Good day,
I am very sorry to hear that your order has still not arrived. We have already responded to you by email.
Have a nice day,
Customer Service EsIstMeins
I am very sorry to hear that your order has still not arrived. We have already responded to you by email.
Have a nice day,
Customer Service EsIstMeins
.
Rating: 5 out of 5
Order received quickly and it's too beautiful
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D
Rating: 5 out of 5
Very good quality! Affordable price. I recommend
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B
Rating: 5 out of 5
Very nice labels, wide choice, fast delivery. Very good!
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N
Rating: 5 out of 5
Satisfied, very kind
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C
Rating: 5 out of 5
Super, sticks properly and is always readable after washing
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I
Rating: 5 out of 5
Super quality and arrives quickly
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S
Rating: 5 out of 5
Superb labels as usual. Just a bit longer delivery but at the same time there were holidays so that explains it.
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D
Rating: 4 out of 5
Nothing to say about the merchandise but I paid an extra fee for fast delivery, I was told it would arrive by November 11 at the latest, my daughter was leaving for green classes on November 12; that's why I ordered there.. and my package arrived at the pickup point on November 12 during the day, so too late... It was useless... Too bad because the result is very beautiful.
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