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A
Rating: 5 out of 5
Great products and fast shipping.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 59 882 published reviews
Summary of reviews
The store consistently delivers products that meet concrete needs, with fast and reliable shipping patterns and labels that closely match photos and descriptions. Customers praise the durability and usefulness of the labels, noting they stay on through washing and dishwasher cycles, and appreciate the variety of customization options for different applications like clothes, school items, and containers. The customer service and shopping experience are highlighted by prompt responses, quick replacements when issues arise, and a well-designed website that makes finding what is needed easy. Overall, buyers repeatedly mention satisfying purchases, repeat orders, and strong value with steady quality and swift delivery.
All reviews
S
Rating: 2 out of 5
The writing on the water bottle is already fading and the closure is not very secure, I honestly expected better given the cost
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Response from Petit-Fernand
Good morning Silvia,
Thank you for your feedback. We are sorry to hear that the water bottle did not fully meet your expectations. We invite you to contact our customer service to resolve the situation and find an appropriate solution. We wish you a pleasant day!
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry to hear that the water bottle did not fully meet your expectations. We invite you to contact our customer service to resolve the situation and find an appropriate solution. We wish you a pleasant day!
Best regards,
Giulia from Petit-Fernand
G
Rating: 5 out of 5
I ordered adhesive labels for my niece's kindergarten, very cute and useful
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C
Rating: 5 out of 5
This is my second order and I am very satisfied.
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V
Rating: 5 out of 5
Fast shipping and in line with my expectations
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M
Rating: 5 out of 5
Happy with my order, good products. Very responsive customer service for a question I had about my product.
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S
Rating: 5 out of 5
Perfect thank you
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H
Rating: 5 out of 5
Labels for clothing that children really like because of their designs and very practical for parents. They withstand washing.
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L
Rating: 5 out of 5
Very beautiful product
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B
Rating: 1 out of 5
Sorry, but all the name labels came off when I put the clothes in the washing machine. (30 degree) Some also came off during ironing, even though I didn’t apply heat directly to the sticker — only from the back side. I’ve ordered different labels from another place now. This has been disappointing for me.
Response from Petit-Fernand
Hello,
Thank you for your feedback, and we’re really sorry to hear about the issues you’ve experienced with the labels. We always strive to provide high-quality products, and it’s disappointing to learn that your labels did not meet your expectations.
Please be assured that our iron-on labels are designed to withstand washing at 30 degrees and ironing from the back. It sounds like there may have been a problem with this batch, and we’d like to make it right for you.
Could you please send us some photos of the labels and how they came off? We’ll be happy to offer a replacement or a refund based on what we find.
Thank you for giving us the chance to resolve this, and we look forward to your reply.
Best regards,
Giulia Petit-Fernand
Thank you for your feedback, and we’re really sorry to hear about the issues you’ve experienced with the labels. We always strive to provide high-quality products, and it’s disappointing to learn that your labels did not meet your expectations.
Please be assured that our iron-on labels are designed to withstand washing at 30 degrees and ironing from the back. It sounds like there may have been a problem with this batch, and we’d like to make it right for you.
Could you please send us some photos of the labels and how they came off? We’ll be happy to offer a replacement or a refund based on what we find.
Thank you for giving us the chance to resolve this, and we look forward to your reply.
Best regards,
Giulia Petit-Fernand
S
Rating: 5 out of 5
Great!! I recommend :-)
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S
Rating: 5 out of 5
Top !
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A
Rating: 5 out of 5
Great! Nothing to complain about.
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C
Rating: 5 out of 5
I always order my labels, and I am never disappointed, I had a small issue once, but the customer service, which is very responsive, resolved my problem very quickly. You can order with your eyes closed....
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C
Rating: 5 out of 5
Beautiful, practical and very clear
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E
Rating: 5 out of 5
Perfect thank you
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A
Rating: 5 out of 5
Very good quality, fast shipping! Thank you
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V
Rating: 5 out of 5
For my daughters only little fernand
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P
Rating: 5 out of 5
Great products
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J
Rating: 5 out of 5
Excellent quality
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M
Rating: 5 out of 5
Great customer service
B
Rating: 5 out of 5
Ok
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C
Rating: 5 out of 5
Order received very quickly. Never disappointed, beautiful labels, durable.
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J
Rating: 5 out of 5
Absolutely love the labels from petit Ferdinand, never been disappointed. I have been ordering from them since 2018 when my eldest started school. Highly recommend
Response from Petit-Fernand
Dear Jo,
Thank you so much for your wonderful review! We are thrilled to hear that you have been enjoying our labels since 2018 and that they have met your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you and your family in the future.
Best regards,
Giulia Petit-Fernand Team
Thank you so much for your wonderful review! We are thrilled to hear that you have been enjoying our labels since 2018 and that they have met your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you and your family in the future.
Best regards,
Giulia Petit-Fernand Team
J
Rating: 5 out of 5
Everything went well
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J
Rating: 5 out of 5
Always good service and when they made a mistake, rectified immediately. First class service all the time.
V
Rating: 5 out of 5
Fantastic
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C
Rating: 5 out of 5
Fast shipping and always satisfied with the result
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C
Rating: 5 out of 5
Good experience! Practical..pretty...hold up well over time...
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S
Rating: 5 out of 5
I made a mistake instead of taking the iron-on labels I ordered the adhesive ones but it works well too. Easy to stick. Fast shipping. I recommend
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N
Rating: 5 out of 5
Great quality and fast delivery, have used this company for name tag stickers many times and they are always brilliant.
H
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Beautiful labels, nothing to say, top-notch, thank you
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G
Rating: 5 out of 5
Perfect, nothing to complain about.
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H
Rating: 5 out of 5
Lovely clothes stickers, nicely packaged, gorgeous design and have stayed on securely after being washed. Thank you!
M
Rating: 5 out of 5
Super quality and fast delivery!
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Response from Petit-Fernand
Good day, Monika,
thank you for your kind words – it motivates us to continue giving our best.
Have a nice day,
Customer Service EsIstMeins
thank you for your kind words – it motivates us to continue giving our best.
Have a nice day,
Customer Service EsIstMeins
S
Rating: 5 out of 5
Wrong order initially received however this was resolved in no time thanks to the team’s responsiveness and quality customer service.
Response from Petit-Fernand
Dear Safia,
Thank you for your positive feedback! We are delighted to hear that our team was able to resolve the issue promptly and that you were satisfied with our customer service. Your experience is very important to us, and we appreciate your understanding.
Best regards,
Giulia Petit-Fernand Team
Thank you for your positive feedback! We are delighted to hear that our team was able to resolve the issue promptly and that you were satisfied with our customer service. Your experience is very important to us, and we appreciate your understanding.
Best regards,
Giulia Petit-Fernand Team
D
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Excellent experience! I will recommend it as soon as necessary without any worries. After a mistake on my part in the writing (uppercase not applied to the first name), they corrected it and sent the correct notebook properly written and in a very quick timeframe.
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