English 
E
Rating: 5 out of 5
The labels are very beautiful
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 880 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
M
Rating: 5 out of 5
Very good quality and fast delivery
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A
Rating: 5 out of 5
Perfect! The water bottle is beautiful and of very good quality. I am delighted with my purchase
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T
Rating: 5 out of 5
This is perfect!
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S
Rating: 5 out of 5
Exceptionally happy with this company. Great product. Customer service is amazing. Dealt with my problem straight away. Highly recommend.
M
Rating: 4 out of 5
The printing of colors (especially the white which is a bit transparent) leaves something to be desired, but the quality of the bottle is good.
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M
Rating: 5 out of 5
Everything perfect!
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Response from Petit-Fernand
Dear Monica,
We sincerely thank you for your fantastic feedback! We are pleased to know that you found everything perfect. Our priority is to provide high-quality service and your satisfaction is our greatest reward.
Best regards,
The Petit-Fernand team
We sincerely thank you for your fantastic feedback! We are pleased to know that you found everything perfect. Our priority is to provide high-quality service and your satisfaction is our greatest reward.
Best regards,
The Petit-Fernand team
S
Rating: 4 out of 5
Resistant to washing Nice design
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C
Rating: 5 out of 5
Still very satisfied with my orders. The labels are of very good quality and the designs are very beautiful
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S
Rating: 5 out of 5
Order received very quickly. The personalized water bottle is great!
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I
Rating: 5 out of 5
Great quality and service.
Response from Petit-Fernand
Dear Irina,
Thank you very much for your kind words and for taking the time to leave us a fantastic 5-star review. We are thrilled to hear that you are satisfied with the quality of our products and the service you received. Your support means a lot to us, and we look forward to serving you again in the future.
Best regards,
The Petit-Fernand Team
Thank you very much for your kind words and for taking the time to leave us a fantastic 5-star review. We are thrilled to hear that you are satisfied with the quality of our products and the service you received. Your support means a lot to us, and we look forward to serving you again in the future.
Best regards,
The Petit-Fernand Team
C
Rating: 5 out of 5
Fast shipping, easy sticking, just have to see over time if it works well
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C
Rating: 5 out of 5
Very easy to use. Just a small complaint, they are complicated to remove from the paper support (the notebook)
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A
Rating: 5 out of 5
2nd order for me for iron-on labels for the start of the school trip and I am always delighted and satisfied with the product. Excellent quality that does not fade despite numerous washes. I really recommend it with pleasure.
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A
Rating: 2 out of 5
The thermal bottle can leaks
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Response from Petit-Fernand
Good morning Alice,
Thank you for sharing your experience. We are sorry to hear that you encountered a problem with the thermal bottle. We invite you to contact us directly so that we can find an appropriate solution and ensure your satisfaction.
Best regards,
The Petit-Fernand team
Thank you for sharing your experience. We are sorry to hear that you encountered a problem with the thermal bottle. We invite you to contact us directly so that we can find an appropriate solution and ensure your satisfaction.
Best regards,
The Petit-Fernand team
S
Rating: 4 out of 5
I am happy with the result but I found the customer journey unclear when going through an Instagram ad. As a result, I ordered a label that only sticks to clothing (without knowing) while I also needed object labels. I let myself be guided without knowing that both existed.
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M
Rating: 5 out of 5
Several orders placed, never disappointed! Responsive customer service
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Response from Petit-Fernand
Hello Marina,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our services and our responsiveness. Your loyalty encourages us to always improve. See you very soon on C-Monetiquette!
Have a nice day,
Camille C-MonEtiquette
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our services and our responsiveness. Your loyalty encourages us to always improve. See you very soon on C-Monetiquette!
Have a nice day,
Camille C-MonEtiquette
J
Rating: 5 out of 5
Attractive product and always impeccable
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A
Rating: 5 out of 5
I love these labels! I always have them on hand and they last a very long time!
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S
Rating: 5 out of 5
Address error corrected quickly. Order received in 48h! Thank you!!!
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S
Rating: 5 out of 5
Very good product as always
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P
Rating: 5 out of 5
Excellent customer service and product quality
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L
Rating: 5 out of 5
Having made a complaint regarding my order, I wanted to cancel it as I have received my package. Sorry for this inconvenience.
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S
Rating: 1 out of 5
The labels peel off at the first machine even though I followed the terms of use. I do not recommend these products. Money poorly invested
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Response from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that our labels did not meet your expectations. Your feedback is valuable and will help us improve our products. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience. We are sincerely sorry to hear that our labels did not meet your expectations. Your feedback is valuable and will help us improve our products. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
M
Rating: 5 out of 5
The labels you make are sturdy, practical, and original. I sometimes recommend them to other people.
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C
Rating: 5 out of 5
Super products
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S
Rating: 5 out of 5
Quick delivery, quality product, my daughter is delighted with her panda cup!
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C
Rating: 5 out of 5
1st order not received I sent an email and immediately reactive, they asked me to reprint others. Thank you very much
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M
Rating: 5 out of 5
Lots of customization options, sticks well, arrived quickly so very satisfied thank you
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Response from Petit-Fernand
Hello Marine,
We warmly thank you for your feedback. It is a pleasure to know that our customization options and the speed of delivery met your expectations. Your satisfaction is our greatest reward.
Have a nice day,
Camille C-MonEtiquette
We warmly thank you for your feedback. It is a pleasure to know that our customization options and the speed of delivery met your expectations. Your satisfaction is our greatest reward.
Have a nice day,
Camille C-MonEtiquette
M
Rating: 5 out of 5
Ideal for a calm and organized return. I ordered for my first child over 7 years ago and I continue to trust when I need to!
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Response from Petit-Fernand
Hello Manon,
Thank you so much for your very positive feedback! We are delighted to know that you have trusted us for so many years to support your child's return. Your loyalty deeply touches us and we hope to continue to satisfy you for the years to come.
Have a nice day,
Camille C-MonEtiquette
Thank you so much for your very positive feedback! We are delighted to know that you have trusted us for so many years to support your child's return. Your loyalty deeply touches us and we hope to continue to satisfy you for the years to come.
Have a nice day,
Camille C-MonEtiquette
V
Rating: 5 out of 5
Every time I have to label my daughter's clothes, shoes, and items, I always turn to this company, it's fantastic, colorful, useful, there are labels of every size and especially durable even in the washing machine. I also got a water bottle with the name printed!! Fantastic
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E
Rating: 5 out of 5
Super experience!!! Super aesthetic product. I cannot evaluate the practicality as it is for a birth gift!!!
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S
Rating: 5 out of 5
Very nice quality full of options to create your labels. I chose the stamp option to see over time but for now I am satisfied.
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S
Rating: 5 out of 5
really practical, very durable labels, nice design, fast shipping and affordable price
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Response from Petit-Fernand
Hello Sonia,
We warmly thank you for your detailed review. We are delighted that our labels met your expectations in terms of practicality and quality. This motivates us to continue offering you the best.
Have a nice day,
Camille C-MonEtiquette
We warmly thank you for your detailed review. We are delighted that our labels met your expectations in terms of practicality and quality. This motivates us to continue offering you the best.
Have a nice day,
Camille C-MonEtiquette
A
Rating: 5 out of 5
Fantastic customer service, my package didn't arrive and they immediately refunded me; I quickly placed the second order and received the labels, they are fantastic!! Thank you
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S
Rating: 5 out of 5
The ordered cases are very beautiful. Delivery time respected. Satisfied with the quality.
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I
Rating: 5 out of 5
Everything worked wonderfully and smoothly.
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M
Rating: 5 out of 5
I love the rendering of the adhesive labels for clothing
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Response from Petit-Fernand
Hello Maeva,
We warmly thank you for your review! We are delighted to hear that you love the look of our adhesive labels for clothing. Your satisfaction is our greatest reward.
Have a nice day,
Camille C-MonEtiquette
We warmly thank you for your review! We are delighted to hear that you love the look of our adhesive labels for clothing. Your satisfaction is our greatest reward.
Have a nice day,
Camille C-MonEtiquette
E
Rating: 5 out of 5
Always impeccable for many years!
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A
Rating: 5 out of 5
Fast delivery, labels as always top-notch
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Response from Petit-Fernand
Hello Amandine,
A big thank you for your warm review! We are delighted that the delivery was quick and that our labels met your expectations. Your satisfaction is our greatest reward.
Have a nice day,
Camille C-MonEtiquette
A big thank you for your warm review! We are delighted that the delivery was quick and that our labels met your expectations. Your satisfaction is our greatest reward.
Have a nice day,
Camille C-MonEtiquette