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V
Rating: 5 out of 5
Very good value for money, ultra-fast delivery and quality labels.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 57 347 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
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T
Rating: 5 out of 5
Top
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E
Rating: 5 out of 5
Very useful, I order for each of my daughters' returns, very practical. The customer service is very responsive!
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I
Rating: 5 out of 5
Easily removed and applied to clothing etc
M
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Very good labels They really hold very well
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C
Rating: 5 out of 5
All good
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F
Rating: 5 out of 5
Good quality
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L
Rating: 5 out of 5
Very happy with the products
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S
Rating: 5 out of 5
Beautiful and well-made labels. Very serious site.
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É
Rating: 5 out of 5
I order every year, always on top
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S
Rating: 4 out of 5
Fast delivery time
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K
Rating: 5 out of 5
Always perfect.
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C
Rating: 5 out of 5
Well-made, durable labels
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J
Rating: 5 out of 5
Quality labels. This is my 2nd order.
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E
Rating: 3 out of 5
I received my package and the product meets my expectations, but despite several emails indicating a security issue with the site informing me of a fraud alert via Google, no one has contacted me back. I also indicated that several of my orders do not appear on my profile. I was contacted again to inform me of my tracking and that the shipment was made. So perfect. Everything is received and perfect. But my orders do not appear. So, I deleted my credentials but still no one to explain to me why. Apparently, the site is poorly protected.
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Response from Petit-Fernand
Dear Elise,
Thank you for your feedback, and we are glad that the product met your expectations. However, we would like to apologize for the concerns you encountered regarding the security of our site. Your security is our priority, and we take your concerns very seriously. We will closely examine these issues and ensure that a member of our team contacts you as soon as possible to clarify the situation. Thank you again for your understanding and patience.
Best regards,
The C-Monetiquette team
Thank you for your feedback, and we are glad that the product met your expectations. However, we would like to apologize for the concerns you encountered regarding the security of our site. Your security is our priority, and we take your concerns very seriously. We will closely examine these issues and ensure that a member of our team contacts you as soon as possible to clarify the situation. Thank you again for your understanding and patience.
Best regards,
The C-Monetiquette team
A
Rating: 5 out of 5
Great, I recommend it
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C
Rating: 5 out of 5
Very good and fast
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J
Rating: 5 out of 5
Very good quality
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S
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
3rd order I place, always great. Very good
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L
Rating: 1 out of 5
I have not received the ordered and paid goods
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Response from Petit-Fernand
Good morning Anna Maria,
we are very sorry to hear that you have not yet received your shipment.
We will contact you immediately via email to verify the situation together and find a solution.
Chiara, Petit-Fernand
we are very sorry to hear that you have not yet received your shipment.
We will contact you immediately via email to verify the situation together and find a solution.
Chiara, Petit-Fernand
V
Rating: 1 out of 5
I had ordered a glass that was ultimately refunded. I had to send a message to find out why something was missing from the order and to get the refund ...
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Response from Petit-Fernand
Hello Vanessa,
Thank you for taking the time to share your experience. We are sorry for the inconvenience regarding your order. Your feedback is valuable and will help us improve our service. Please do not hesitate to contact us directly for any questions. We hope to see you soon on C-Monetiquette.
Best regards,
Alice C-Monetiquette
Thank you for taking the time to share your experience. We are sorry for the inconvenience regarding your order. Your feedback is valuable and will help us improve our service. Please do not hesitate to contact us directly for any questions. We hope to see you soon on C-Monetiquette.
Best regards,
Alice C-Monetiquette
S
Rating: 4 out of 5
Ease of use on the website, a lot of choices. Fast delivery. Prices a bit high.
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O
Rating: 5 out of 5
Very good quality, package received quickly, product as described, easy to use site. I recommend it without hesitation.
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S
Rating: 5 out of 5
Very satisfying of your work. Keep it up.
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M
Rating: 5 out of 5
Very fast delivery, very neat result I recommend
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J
Rating: 1 out of 5
Very poor service & would not recommend your site to anyone
Response from Petit-Fernand
Hi Janine,
We’re truly sorry to read your comment, especially since we did our best to resolve the issue promptly.
As a goodwill gesture, we resent your labels free of charge, even though the error did not come from our side. The name entered during the first order 4002507210 is visible in your original confirmation email 🙂
We're always here to help if needed.
Chiara, Petit-Fernand
We’re truly sorry to read your comment, especially since we did our best to resolve the issue promptly.
As a goodwill gesture, we resent your labels free of charge, even though the error did not come from our side. The name entered during the first order 4002507210 is visible in your original confirmation email 🙂
We're always here to help if needed.
Chiara, Petit-Fernand
L
Rating: 5 out of 5
Fast shipping Perfect order
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E
Rating: 5 out of 5
Loyal customer for 4 years: everything is great :-)
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K
Rating: 5 out of 5
Very beautiful label
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M
Rating: 5 out of 5
At the top
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P
Rating: 1 out of 5
Package not received after 3 weeks of purchase
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Response from Petit-Fernand
Hello Pauline,
Thank you for taking the time to share your opinion. We are sincerely sorry to learn that you have not received your package within the expected time. Your satisfaction is essential to us, and we are committed to improving our services. Please do not hesitate to contact us directly so that we can assist you in this situation.
Best regards,
Alice from C-Monetiquette
Thank you for taking the time to share your opinion. We are sincerely sorry to learn that you have not received your package within the expected time. Your satisfaction is essential to us, and we are committed to improving our services. Please do not hesitate to contact us directly so that we can assist you in this situation.
Best regards,
Alice from C-Monetiquette
G
Rating: 5 out of 5
Arrived in a short time, labels as per the site. Too bad we don't have the possibility to have them even bigger for the covers of the notebooks.
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C
Rating: 5 out of 5
All good
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E
Rating: 5 out of 5
A mistake on the order but a very nice commercial spirit. With my thanks.
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A
Rating: 5 out of 5
These top labels are of quality! I really like them.
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E
Rating: 5 out of 5
Helps keep drippy lollies off clothes. My grandson loves using it x
G
Rating: 5 out of 5
I have been ordering for several years and I will continue to do so, the labels are beautiful and of high quality. They stick well and last a long time. Essential for back to school, I use the object and clothing labels. I appreciate the customization options: patterns, colors, fonts... I recommend!
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J
Rating: 5 out of 5
The labels are nice. Fast shipping. I recommend+++
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