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O
Rating: 5 out of 5
Perfect
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 57 354 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
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M
Rating: 5 out of 5
Once the order is placed, very quick reception. Great quality. Good adhesion for the object labels.
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C
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Grand daughter loves that her clothing has unicorn stickers with her name on! Stick really well, very happy with purchase
A
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Super stickers, always!
Response from Petit-Fernand
Dear Suchita,
Thank you so much for your wonderful feedback! We are thrilled to hear that you love our stickers. Your satisfaction is our top priority, and we look forward to continuing to provide you with quality products.
Best regards,
Chiara, Petit-Fernand
Thank you so much for your wonderful feedback! We are thrilled to hear that you love our stickers. Your satisfaction is our top priority, and we look forward to continuing to provide you with quality products.
Best regards,
Chiara, Petit-Fernand
M
Rating: 1 out of 5
I was convinced I had ordered self-adhesive labels but I received iron-on ones.
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Response from Petit-Fernand
Hello Melanie,
Thank you for your feedback. We are sorry to hear that your order does not meet your expectations. I see that your order indeed consists of iron-on labels and not self-adhesive ones for clothing.
We are available by email or phone to assist you if needed.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback. We are sorry to hear that your order does not meet your expectations. I see that your order indeed consists of iron-on labels and not self-adhesive ones for clothing.
We are available by email or phone to assist you if needed.
Have a nice day,
Camille C-MonEtiquette
P
Rating: 5 out of 5
Excellent product. Kind and impeccable customer service.
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M
Rating: 3 out of 5
I am quite disappointed because, contrary to many sites, you charge VAT for a delivery to Réunion while some commercial sites remove it. I also had to pay 18 euros in customs fees on an order of less than 100 euros, so it is not really profitable to order from your site.
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Response from Petit-Fernand
Hello Marion,
Thank you for your feedback and we are sorry to hear that your experience on our site did not meet your expectations. We understand your disappointment regarding the VAT applied to all our destinations.
As for your customs fees, they should indeed not have applied to your order. We therefore invite you to contact our customer service by providing your payment receipts.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback and we are sorry to hear that your experience on our site did not meet your expectations. We understand your disappointment regarding the VAT applied to all our destinations.
As for your customs fees, they should indeed not have applied to your order. We therefore invite you to contact our customer service by providing your payment receipts.
Have a nice day,
Camille C-MonEtiquette
J
Rating: 5 out of 5
Great, I had taken this for my first one, we are satisfied so we keep the same thing for the little one who is starting kindergarten.
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C
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Very beautiful design with a lot of choices for all tastes. Fast delivery. My daughter is delighted. It remains to be seen how they hold up over time.
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M
Rating: 5 out of 5
We have been using it for years and are totally in love with the new designs and the quality anyway.
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Response from Petit-Fernand
Good day, Merima,
It's nice to hear that you are completely satisfied with our service. Thank you very much for your review!
Have a nice day,
Customer Service EsIstMein
It's nice to hear that you are completely satisfied with our service. Thank you very much for your review!
Have a nice day,
Customer Service EsIstMein
M
Rating: 5 out of 5
Good quality of the product, the first one was damaged but very quickly, a new water bottle was sent to me.
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S
Rating: 5 out of 5
I am very satisfied as always and can only recommend it.
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Response from Petit-Fernand
Good day, Sabine,
thank you very much for your positive feedback – such responses are very valuable to me.
Have a nice day,
Customer Service EsIstMeins
thank you very much for your positive feedback – such responses are very valuable to me.
Have a nice day,
Customer Service EsIstMeins
M
Rating: 5 out of 5
Great!
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T
Rating: 5 out of 5
Good experience
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M
Rating: 5 out of 5
Still just as easy to use. Great to be able to choose your font and integrate a character. Holds up over time, I recommend.
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N
Rating: 5 out of 5
Satisfied with the product, fast delivery perfect
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J
Rating: 5 out of 5
3rd time I order This time for the start of CP!
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L
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
Very fast shipping, however I was missing a page of labels but the customer service was very responsive. The quality of the labels is very good. I recommend this site and will not hesitate to order again.
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V
Rating: 5 out of 5
Toll
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Response from Petit-Fernand
Good day, Virginie,
Thank you very much for your positive review! I am very pleased that you are satisfied with our service. 44C
Have a nice day,
Customer Service EsIstMeins
Thank you very much for your positive review! I am very pleased that you are satisfied with our service. 44C
Have a nice day,
Customer Service EsIstMeins
C
Rating: 5 out of 5
As usual, top-notch and quickly arrived home
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J
Rating: 5 out of 5
Received very quickly! Beautiful labels I love
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V
Rating: 5 out of 5
Very easy to order, fast delivery, impeccable product
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S
Rating: 5 out of 5
Lovely products. Always buy from Petit-Fernand. Nowhere else 😊
F
Rating: 5 out of 5
Always satisfied
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E
Rating: 5 out of 5
3rd year that I order. Top
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A
Rating: 5 out of 5
Fast shipping, perfect
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D
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Love this company. I used to buy the labels for my youngest daughter’s clothes and now I buy them for my granddaughters clothes! Excellent quality, lovely designs and presented in a handy booklet to keep them safe. Perfect every time!
M
Rating: 5 out of 5
Perfect and very fast!
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M
Rating: 5 out of 5
5
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F
Rating: 5 out of 5
I have been ordering my children's labels from C-monetiquette for years now. I have never been disappointed, whether it is by the quality of the labels or the delivery, and that is why I continue and will continue to order from them. I would add that I have a big boy and he has found his happiness thanks to the little drawings from a manga that he loves. The site is easy to use and the preview of the labels is really a plus that I appreciate a lot!
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D
Rating: 5 out of 5
Easy to order and a very quick delivery.
J
Rating: 5 out of 5
Fast shipping and efficient customer service. I recommend!
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I
Rating: 5 out of 5
Perfect labels as always
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P
Rating: 5 out of 5
Very well
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M
Rating: 5 out of 5
Very satisfied as always!
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