/10
★★★★★
based on 126743 reviews published
★★★★★
based on 126743 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I've been ordering for several years, but this year I was super disappointed with the item labels. They were much thinner go on the pencil and glued harder. Disappointed this year. On the other hand, I have nothing to say about the clothing labels.
Invité
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you're not entirely satisfied with our labels. Indeed, the one-line labels for objects are not adapted to pencils and pens, the "minis" labels correspond better. Please do not hesitate to contact us directly at [email protected] so that we can advise you on our products! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
I still haven't received my order...so I can't rate the product They have replied quickly to resolve the issue
Jm
Answer from Petit-Fernand
Hello Julia, I have contacted you via email regarding this matter. Kind regards, Jessica, Petit-Fernand
3
/5
★★★☆☆
Satisfied with the fast delivery and the self-adhesive labels are nice, but several of them stick to the backing and are therefore unusable.
Lempereur
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Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. Please do not hesitate to contact us at [email protected] with photos so that we can help you as best we can! We're here to help. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
I have already ordered the second time and now I was unfortunately not satisfied at all because not a sticker has stuck to the pens only the lunch box sticker stuck. Very disappointing this time, unfortunately
Monique Q.
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Answer from Petit-Fernand
Hello Monique, We are very sorry that your labels are peeling off. We have sent you an email so that we can suggest a solution. We look forward to hearing from you. Have a nice day. Elise, EsIstMeins
3
/5
★★★☆☆
I received another customer's product and my order was also sent to a different address. But fast replacement and free of charge!
Marcela C.
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Answer from Petit-Fernand
Hello Marcela, We are sorry that you received a different order than yours. We hope you like our labels. Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
Self-adhesive garment labels do not wash off.
Aurélie Bossis
Translated review
Answer from Petit-Fernand
Hello. We're sorry to hear that you're not entirely satisfied with our labels. It's not normal that they don't stand up to washing, so I'm going to contact you to discuss a solution. We're here to help. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Wrong first and last names for both children
Elena A.
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Answer from Petit-Fernand
Good morning Elena, we are sorry for this error on our part. We have contacted you to propose a solution, we hope you will be satisfied. Good day Alessio, Petit-Fernand
3
/5
★★★☆☆
The choice of labels was easy, and the order was dispatched and received very quickly. On the other hand, I found the labels a little too large for my intended use: sticking them on my daughter's clothes. They take up too much space to write a first name. I also realize that some of them don't stick well. Probably my fault... But I had done everything as indicated and they seemed to stick perfectly. Except that in the first wash, many of them came off by themselves.
Rousse
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Answer from Petit-Fernand
Hello. We're sorry to hear that you're not entirely satisfied with our labels. I'll be in touch to discuss how we can help. We're here to help. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Product very well made, fast shipping, nice personalization 🙂 but none of my 3 year old's clothing labels are big enough to stick on... and my son is often disturbed by the clothing information labels so I often have to cut them off. Too bad the labels don't stick directly onto the garment, I hadn't paid attention to this important detail.
Angelina Mantovani
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Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. We've taken note of your comment about the size of the labels and will pass it on to the relevant department. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Having to make more little gifts, receiving one booklet with labels with different names was not helpful. The quality is good. Thank you
Sig.ra L.
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Answer from Petit-Fernand
Good morning, We are sorry if your order does not fully meet your expectations. I can confirm that we produce a separate block only when it is a savings package (nursery, kindergarten...). For other cases, and even if the order includes several names, we do not necessarily send multiple pads, for reasons of paper consumption and staples (eco-responsibility). We thank you for your understanding. Have a nice day. Alessio, Petit-Fernand
2
/5
★★☆☆☆
Order well placed but very disappointed that just after my order it passed an offer at -20% that I could not benefit.
Invité
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Answer from Petit-Fernand
Hello. We're sorry you weren't able to take advantage of this week's discount. We do it regularly, though, so don't worry! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The shipping time was not met. The labels for marking items are smaller than what I ordered.
Invité
Translated review
Answer from Petit-Fernand
Good morning Melanie, We have just sent you an email to help you. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
Order not received. However, efficient and friendly customer service. My order was returned at no extra cost
Emilie
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Answer from Petit-Fernand
Hello, we are delighted to have been able to help you! Thank you for your understanding regarding this delivery anomaly by the postal services. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
As much as I would have given them 5 stars with last year's labels, I'm a bit disappointed here. I washed clothes that had been labeled several days before, and the labels came off and stuck elsewhere, on other clothes. It did it for 2 labels, I hope the others will hold.
Flora
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Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. I will contact you this morning to better understand the problem and propose solutions. We're here to help. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Relatively fast delivery, but it's a real bummer when you order 2 different names, which are then stapled together in a colorful mess and you have to painstakingly take everything apart. If they were both gifts, then only one could receive the stickers and one the "cover sheet". There's definitely room for improvement...
Juliane L.
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Answer from Petit-Fernand
Hello Juliane, thank you for your review. We send the labels for ecological reasons together in a booklet. We will write you an email to suggest a solution. But we hope you like the labels. Have a nice day. Elise, EsIstMeins Team
3
/5
★★★☆☆
Shipping has taken 10 days for every order so far.
Mehrak R.
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Answer from Petit-Fernand
Hello, we are sorry that the postal service is taking a while to deliver your order. But we hope you like your order. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Hello, the labels are a bit large for pencils and small materials.
Marie-france
Translated review
Answer from Petit-Fernand
Hello and thank you for your feedback. One-line labels are not made to be put on pencils! The "mini" size labels are what you need for pens. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Original gift but poor presentation
Invité
Translated review
Answer from Petit-Fernand
Hello, thank you for your comment. We've forwarded it to the development department! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
I've been ordering your labels for years, but lately I've noticed that the quality isn't as good. They come off the markers. Which is a shame, because that's the main use I have for them. I have to add sticky paper around the labels to hold them in place...
Jennifer Simon
Translated review
Answer from Petit-Fernand
Hello, thank you for your feedback. It's true that the labels you ordered are not suitable for pens and pencils. The "mini" size labels are the most suitable! We can be reached at [email protected] for more information about our products. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
I have not yet received my order
Audrey
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Answer from Petit-Fernand
Hello, we are sorry that the postal services have not yet sent your order, I have just contacted you by email to inform you of your delivery deadline! We're here to help. The C-MonEtiquette team
2
/5
★★☆☆☆
I've been waiting almost 3 weeks for my order and I still haven't received anything. This is not normal (the post office has been very inefficient these last few weeks).
Jennifer
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Answer from Petit-Fernand
Hello, your order has been returned by the post office due to incorrect addressing. We'll get back to you to make sure you got our email notifying you! We're here to help, have a nice day? The C-MonEtiquette team
3
/5
★★★☆☆
Hello, I thought the labels were made of fabric, like plasters, to adhere better to clothes, but in fact they are simply stickers, a little disappointed.
Caroline
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Answer from Petit-Fernand
Hello, we're sorry our labels aren't what you expected. Indeed, our self-adhesive labels are very "classic" and are designed to resist washing, but also to be removed more easily than our iron-on labels, which are permanent! Don't hesitate to contact us by e-mail ([email protected]) if you have any questions about our products! We're here to help, have a nice day? The C-MonEtiquette team
3
/5
★★★☆☆
The labels are nice and the service fast. It's a pity that the kindergarten pack doesn't offer the self-adhesive labels option only if you're not interested in iron-on labels.
Coralie
Translated review
Answer from Petit-Fernand
Hello and thank you for your message! We take into account all the suggestions we receive. We have forwarded this one to the appropriate department. Have a nice day? The C-MonEtiquette team
2
/5
★★☆☆☆
The label comes off after the first wash. This is the second year I've bought from you and the problem is still the same... Despite the fact that the product has been left to rest before washing. The first time I thought I'd come across a bad booklet, but obviously your labels aren't made to last much longer than the last time I bought from you.
Invité
Translated review
Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. We have just contacted you by e-mail in order to help you. Please do not hesitate to contact us directly for this type of problem! Have a nice day? The C-MonEtiquette team
2
/5
★★☆☆☆
A little disgusted I wanted labels that stick by hand and not iron because more work but ...
Mme Marguerite Carmont
Translated review
Answer from Petit-Fernand
Hello, we offer iron-on AND self-adhesive clothing labels. We're sorry if the ones you've chosen don't suit you. Please do not hesitate to contact our customer service department by e-mail ([email protected]) or by telephone (05 19 88 01 72) for this type of problem! Have a nice day? The C-MonEtiquette team
3
/5
★★★☆☆
Surprised because I ordered for 3 children, and I received only 1 booklet with all the children. 2 children are mine, the 3rd is a friend it was for a gift. So I had to cut out the little boy's plates from the booklet. In short, average for a gift.
Cecile
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Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our labels. In fact, they are sent in one and the same booklet in order to respond to an environmental logic. We'll take this feedback into account and pass it on to the relevant department! Have a nice day? The C-MonEtiquette team
2
/5
★★☆☆☆
I placed my order on 07/07 and to this day I still have not received my order although it is normally quicker. My order number is 1002951693. I hope I will receive it soon...
Virginie Bontade
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Answer from Petit-Fernand
Hello, we're sorry you haven't received your order yet. We have just contacted you by email to propose solutions. Please do not hesitate to contact us directly for this type of problem! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Disappointed by the labels that come off, I just prepared the markers and pencils for the start of the school year and a week later I had to tape everything back on.
Marjory Huyghe
Translated review
Answer from Petit-Fernand
Hello, 1-line labels are not suitable for pens and pencils, we recommend "mini" size labels for this type of item! Have a nice day? The C-MonEtiquette team
2
/5
★★☆☆☆
I'm missing the paper for the plate, they were badly stapled and are badly die-cut, when removed from the sheet, they are quite damaged.
Eva Cristina Gonzalez Montero
Translated review
Answer from Petit-Fernand
Good morning Eva, We will contact you to help you. Best regards, Camille Petit-Fernand
3
/5
★★★☆☆
The labels are great. My first delivery was probably lost at the post office. Instead of checking this directly when I asked, I was told to use the link to track my shipment. However, I had already stated in my inquiry that the link was not working. Not ideal customer service. I had to write 5 emails before they took care of my problem and looked into it.
Invité
Translated review
Answer from Petit-Fernand
We are very sorry for the first shipment that the order was lost by the post office. Unfortunately, the post office has a problem on their side, which is why the tracking link did not work. We cannot influence our partner and we have then sent the labels at our expense. We would like to be contacted for more information about this. We wish you a nice day. LG, Elise