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J
Rating: 5 out of 5
I am very satisfied with my purchase, fast shipping
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 59 837 published reviews
Summary of reviews
The store consistently delivers products that meet concrete needs, with fast and reliable shipping patterns and labels that closely match photos and descriptions. Customers praise the durability and usefulness of the labels, noting they stay on through washing and dishwasher cycles, and appreciate the variety of customization options for different applications like clothes, school items, and containers. The customer service and shopping experience are highlighted by prompt responses, quick replacements when issues arise, and a well-designed website that makes finding what is needed easy. Overall, buyers repeatedly mention satisfying purchases, repeat orders, and strong value with steady quality and swift delivery.
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A
Rating: 5 out of 5
Super
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B
Rating: 5 out of 5
Beautiful! I had a problem with the order not due to them but to the courier and they solved it for me in less than 24 hours! Perfect labels
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T
Rating: 5 out of 5
Perfect as usual
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D
Rating: 5 out of 5
Very pretty labels
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O
Rating: 2 out of 5
I made a mistake on the labels, I called customer service and they didn't even try to find me an appropriate solution, I didn't appreciate it
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Response from Petit-Fernand
Hello Eveline,
Thank you for taking the time to share your experience. We are sorry to learn that our response did not bring you satisfaction and we wish to understand your situation more deeply. Please do not hesitate to contact us directly by private message so that we can find an appropriate solution together.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sorry to learn that our response did not bring you satisfaction and we wish to understand your situation more deeply. Please do not hesitate to contact us directly by private message so that we can find an appropriate solution together.
Best regards,
The C-Monetiquette team
M
Rating: 5 out of 5
Perfect for our granddaughter!
S
Rating: 5 out of 5
Excellent product!
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R
Rating: 4 out of 5
ras
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L
Rating: 5 out of 5
Fast delivery.
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S
Rating: 4 out of 5
Fast and compliant
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J
Rating: 5 out of 5
Quick Beautiful I recommend
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M
Rating: 5 out of 5
Quality labels and fast shipping
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S
Rating: 1 out of 5
After ordering on your site, I was hacked on my bank account for an amount of 240 euros.
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Response from Petit-Fernand
Hello Sarah,
Thank you for taking the time to share your experience.
We completely understand your concern regarding a bank transaction that you did not authorize. However, we would like to reassure you about the security of payments made on our site.
Our clients' banking data never passes through our servers. Payments are secured by our provider Adyen, which meets the highest level of the PCI-DSS banking security standard, and also benefits from the 3D Secure protocol.
To date, we have no evidence linking your order on our site to the bank transaction you mentioned.
We invite you to contact your bank so that they can identify the origin of this transaction and assist you with the necessary steps.
The C-MonEtiquette team
Thank you for taking the time to share your experience.
We completely understand your concern regarding a bank transaction that you did not authorize. However, we would like to reassure you about the security of payments made on our site.
Our clients' banking data never passes through our servers. Payments are secured by our provider Adyen, which meets the highest level of the PCI-DSS banking security standard, and also benefits from the 3D Secure protocol.
To date, we have no evidence linking your order on our site to the bank transaction you mentioned.
We invite you to contact your bank so that they can identify the origin of this transaction and assist you with the necessary steps.
The C-MonEtiquette team
J
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
I am satisfied with the quality of the product as well as the speed of delivery.
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F
Rating: 5 out of 5
Great
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N
Rating: 5 out of 5
Perfect, the wait wasn't long and it's really beautiful
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S
Rating: 5 out of 5
I am very satisfied with the labels!
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S
Rating: 5 out of 5
Still as practical and resistant to machine washing.
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N
Rating: 5 out of 5
Brilliant service, fast delivery and item is good thank you
N
Rating: 5 out of 5
Always satisfied with my purchases. I recommend 100%. The labels are of very good quality and resist all washes.
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A
Rating: 5 out of 5
I've been ordering for 3 years!!! Great
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L
Rating: 5 out of 5
So kind of you to resend the labels I hadn't received. Perfect customer service
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I
Rating: 3 out of 5
Package received later than expected
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Response from Petit-Fernand
Hello Ingrid,
Thank you for your feedback and we are pleased to hear that you are satisfied with your order. We understand that the delivery time may have been an inconvenience and we appreciate your understanding.
We hope to see you again soon in our online store.
Best regards,
The C-Monetiquette team
Thank you for your feedback and we are pleased to hear that you are satisfied with your order. We understand that the delivery time may have been an inconvenience and we appreciate your understanding.
We hope to see you again soon in our online store.
Best regards,
The C-Monetiquette team
C
Rating: 5 out of 5
Fast shipping, order respected and quality product! Thank you
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A
Rating: 5 out of 5
I am very happy with the stickers I ordered for objects, very nice and they seem to be durable.
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A
Rating: 5 out of 5
Very good
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K
Rating: 3 out of 5
Hello, I paid more to receive my order faster and that was not the case at all. Otherwise, the product is compliant and of good quality.
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Response from Petit-Fernand
Hello Kaba,
Thank you for taking the time to share your opinion. We are glad that you are satisfied with the quality of your product, but we regret that the delivery speed did not meet your expectations. We hope to have the pleasure of seeing you again soon in our store.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your opinion. We are glad that you are satisfied with the quality of your product, but we regret that the delivery speed did not meet your expectations. We hope to have the pleasure of seeing you again soon in our store.
Best regards,
The C-Monetiquette team
E
Rating: 5 out of 5
I am very happy with the fast delivery
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K
Rating: 5 out of 5
Very good site. Good quality of product and fast shipping. I recommend.
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A
Rating: 5 out of 5
Everything was perfect
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L
Rating: 5 out of 5
Easy to use and very practical!
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L
Rating: 5 out of 5
I am very satisfied, very nice labels and perfect to use
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M
Rating: 5 out of 5
Very happy with this company, the labels arrived in the time they said (in 48 hours) everything explained perfectly and they are good.
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T
Rating: 5 out of 5
Amazing cute and functional! Highly recommend!
A
Rating: 5 out of 5
Perfect and durable
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S
Rating: 5 out of 5
Super satisfied. I took the non-heat labels and they are super handy!
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K
Rating: 5 out of 5
I put them aside for the entrance to school next year but I love it!!
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N
Rating: 5 out of 5
Great name stickers. Easy to use and they don’t come off in the wash.