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L
Rating: 5 out of 5
Very beautiful bottles, gifts for the teachers, they are delighted
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 57 406 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
All reviews
M
Rating: 3 out of 5
The water bottles described should have a capacity of 450 ml, instead it says 350 ml on the bottom..what a shame
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Response from Petit-Fernand
Dear Annalisa,
The water bottle from your order is correctly 350 ml, as indicated on the bottom and on our website. Perhaps you are referring to the bottle with a straw, which has a capacity of 450 ml, but you ordered a different model.
Thank you for your understanding!
Chiara, Petit-Fernand
The water bottle from your order is correctly 350 ml, as indicated on the bottom and on our website. Perhaps you are referring to the bottle with a straw, which has a capacity of 450 ml, but you ordered a different model.
Thank you for your understanding!
Chiara, Petit-Fernand
M
Rating: 5 out of 5
Very nice rendering not yet glued to see the durability over time
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M
Rating: 5 out of 5
Perfect, received quickly, top customer service following an error on my part with my address. I recommend.
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N
Rating: 5 out of 5
Very happy with my order
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A
Rating: 5 out of 5
I had made a mistake in my order and they were attentive to me in customer service. Very quick and warm response.
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T
Rating: 5 out of 5
Perfectly in accordance with the order
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A
Rating: 5 out of 5
-
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Response from Petit-Fernand
Hello Andrea,
We greatly appreciate your feedback.
We would love to assist you again soon!
Have a good day,
Camille Petit-Fernand
We greatly appreciate your feedback.
We would love to assist you again soon!
Have a good day,
Camille Petit-Fernand
E
Rating: 5 out of 5
perfect
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R
Rating: 5 out of 5
I was hesitant about buying these, I really didn’t think they would handle the washer and dryer but I was so wrong, they are absolutely amazing, I have put them on both my girls clothes and they haven’t budged. My first order didn’t arrive but I contacted customer service who said I could either have my stickers made again or a full refund. I opted for the stickers to be made again as I still wanted them. Customer service with this company is amazing and so is the product. When my stickers run out I will definitely order more. I’m a customer for as long as the kids stuff need labelled
Response from Petit-Fernand
Your satisfaction is our joy, Rachel! 😊
Chiara, Petit-Fernand
Chiara, Petit-Fernand
G
Rating: 5 out of 5
Perfect, efficient and fast !!
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A
Rating: 5 out of 5
Very nice service, excellent quality, fast. Perfect!!
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S
Rating: 5 out of 5
Super cool labels
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T
Rating: 5 out of 5
Great labels long lasting plenty choice. Wouldn't use anything else
Response from Petit-Fernand
We are glad to have pleased you, Tracey! 😃
Chiara, Petit-Fernand
Chiara, Petit-Fernand
I
Rating: 2 out of 5
The delivery is too long, I have not yet received my order, yet I paid for a relay delivery to make it faster
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S
Rating: 2 out of 5
Product arrived and wasn’t happy with the quality
Response from Petit-Fernand
Dear Sarah,
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
C
Rating: 5 out of 5
Very happy with my order
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K
Rating: 5 out of 5
Very good product and very pretty
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J
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Great!
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G
Rating: 5 out of 5
As described, fast delivery. Top notch
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M
Rating: 5 out of 5
Perfect! Fast shipping and excellent quality
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S
Rating: 5 out of 5
Very happy with my purchase for my son!
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S
Rating: 4 out of 5
New laminated labels very difficult to remove compared to previous orders ++
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C
Rating: 5 out of 5
Perfect and very practical!
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J
Rating: 3 out of 5
On one bottle, the cap fell off after a few days, so that the needle is sticking out of the holder and the toddler can no longer use the bottle for safety reasons. On the second bottle, after about 2 months of use, the writing has peeled off (only hand washing, no machine). The product itself is nice, but the quality of the individual parts and the print leaves much to be desired.
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Response from Petit-Fernand
Good day Juana,
Thank you very much for your review. I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
Thank you very much for your review. I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
N
Rating: 5 out of 5
Super
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F
Rating: 5 out of 5
Very responsive and commercial after the broken cap of an old reference. It is greatly appreciated!
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E
Rating: 5 out of 5
a great product easy to use
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A
Rating: 2 out of 5
The labels were delivered quickly but the cutting quality is very poor. The labels do not come off the notebook, you have to pull a bit in all directions. I have ordered several times but this time I am disappointed...
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Response from Petit-Fernand
Hello Apolline,
Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 5 out of 5
Simplicity, speed, and good products, what more could you ask for!
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C
Rating: 5 out of 5
The colors are accurate, the quality is great. The waiting time for reception is acceptable. I recommend C-Monetiquette
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C
Rating: 5 out of 5
Perfect, super practical I recommend it with my eyes closed!!
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W
Rating: 5 out of 5
I took the kindergarten and primary packs. Great. A time saver for parents. And happy children with pretty labels. Thank you and well done.
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V
Rating: 5 out of 5
Very well
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L
Rating: 5 out of 5
Great customer service
Response from Petit-Fernand
Thank you for your kind comment Laura! 🙌
Chiara, Petit-Fernand
Chiara, Petit-Fernand
R
Rating: 5 out of 5
Perfect, I recommend +++
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A
Rating: 5 out of 5
Very practical. Nice presentation in a booklet. I recommend.
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P
Rating: 4 out of 5
Order arrived in a timely manner and well finished. This is not the first time I purchase these items (iron-on labels and bags with name print). The only flaw of the bags is that the print tends to get damaged even on a delicate wash, perhaps it should be made less "thick".
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Response from Petit-Fernand
I thank you from the bottom of my heart, Chiara!
Chiara, Petit-Fernand
Chiara, Petit-Fernand
E
Rating: 5 out of 5
Perfect! Meets my expectations.
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