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N
Rating: 5 out of 5
I ordered some labels for my clothes. The presentation of the product was exceptional. Quick delivery. I will order again.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 57 541 published reviews
Summary of reviews
The store consistently delivers on reliability through durable, long-lasting labels that don’t fade or wash off, with many customers noting they hold well on clothing, pencils, and various school items. They praise fast, timely delivery and efficient service, with several reviews highlighting quick responses from customer support and smooth reorders. Product quality and customization are highlighted as strong points, with vivid designs, accurate representations on the site, and a wide range of design options that stay true over years of use. Customers also emphasize overall satisfaction and trust, returning for multiple orders and recommending the store to other parents.
All reviews
K
Rating: 5 out of 5
Beautiful stickers and great customer service!
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Response from Petit-Fernand
Hello, thank you very much for your great review. I am always here to help you in the best possible way. See you next time. ?? Have a nice day, Elise, EsIstMeins
N
Rating: 5 out of 5
Very satisfied
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
M
Rating: 5 out of 5
Item meets my expectations. Nice rendering and fast delivery. Very satisfied!
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
S
Rating: 5 out of 5
Fast shipping, quality product and reliable company
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Response from Petit-Fernand
Hello, thank you for your kind word? The whole C-MonEtiquette team thanks you! Beautiful day, Elise, C-MonEtiquette
W
Rating: 5 out of 5
So, I am pleasantly surprised and completely delighted with my order and its smooth processing. I will be happy to recommend them to others.
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
V
Rating: 5 out of 5
The labels hold up really well.
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Response from Petit-Fernand
Hello, thank you very much for your great review. ?? Have a nice day, Elise, EsIstMeins
E
Rating: 5 out of 5
Great labels, very strong and waterproof, last well on kids clothes/shoes/bottles/packed lunches even after washing. Bright and colourful, fast delivery and so much choice.
Response from Petit-Fernand
Hi Emma, We're so glad you love our labels! ?? It's fantastic to hear that they are strong, waterproof, and bright. Thank you for your kind words about the fast delivery and variety we offer! Best, Chiara, Petit-Fernand
S
Rating: 1 out of 5
Paguei mais de 9 euros pela entrega em 24hs meu produto foi chegar 4 dias depois e meu dinheiro não foi devolvido
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Response from Petit-Fernand
Olá, Lamentamos que não tenha recebido a sua encomenda. No entanto, tenha em conta que, infelizmente, não temos qualquer influência sobre o serviço postal e, por conseguinte, não podemos ser responsabilizados por atrasos na entrega causados pela Chronopost. Os seus custos de envio foram reembolsados. Tenha um bom dia, C-MonEtiquette Serviço ao cliente
P
Rating: 4 out of 5
I have already placed several orders but would like to have the designs updated. Some are far too childish while these labels are not necessarily for the exclusive use of those with children. Already last year I recommended that the chicken be included among the animals, for example. Even Christmas labels could be customizable if the name of the giver could be included. These are just a few ideas.
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Response from Petit-Fernand
Dear Paola, We sincerely thank you for your feedback and for sharing your ideas with us. ?? We are happy to hear that you have already placed several orders and appreciate your comments regarding the label designs. We take our customers' suggestions very seriously and strive to offer a range of products that can meet different needs. Your suggestion to update the designs and include animals such as the chicken is very interesting, as is the idea of personalizing Christmas labels with names. We assure you that we will keep your proposals in mind for future developments of our products. Thank you again for your contribution and we hope to see you soon on Petit-Fernand! Best regards, Chiara Petit-Fernand ?
L
Rating: 5 out of 5
All perfect
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Response from Petit-Fernand
Good morning Laura, We are thrilled to hear that you had a great experience! Thank you for sharing! ?? Best regards, Chiara, Petit-Fernand
C
Rating: 5 out of 5
Very fast shipping and very good value labels.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
C
Rating: 5 out of 5
The product was perfectly in line with my expectations, with an excellent level of finish. What's more, the order was processed quickly, and I received my parcel on time. A very positive experience that I highly recommend.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
R
Rating: 5 out of 5
Always at the top. Good value for money. Thank you
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
C
Rating: 5 out of 5
I bought the 1-line iron-on labels to mark my mom's clothes as she will soon be moving into a nursing home. Very satisfied. Very fast shipping, quality French product, easy to use.
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Response from Petit-Fernand
Hello, Thank you so much for your kind words. ?? A lovely day to you, Elise, C-MonEtiquette
S
Rating: 5 out of 5
Thanks for the responsiveness of the staff, who always come up with solutions.
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Response from Petit-Fernand
Hello, Thank you so much for your kind words. ?? A lovely day to you, Elise, C-MonEtiquette
M
Rating: 5 out of 5
It's a great experience
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
A
Rating: 1 out of 5
I can't rate something I never got but according to the delivery status it was delivered I just wonder to whom
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Response from Petit-Fernand
Hello, we are sorry that you have experienced delivery problems. Unfortunately, we are not dependent on delivery problems with the postal service. We hope that you will receive your refund soon. We wish you a nice day. Elise, EsIstMeins
R
Rating: 4 out of 5
I've used these labels for a few years now, usually they are great. However, the last 2 books i have putchased have started peeling off clothes after a couple of washes. Pretty expensive when I'm having to replace the labels on clothes every few months.
Response from Petit-Fernand
Hi Rachael, Thank you for your honest feedback. ?? We're sorry to hear that you've experienced some issues with the last labels you purchased. We appreciate your loyalty over the years and will take your comments into consideration for improvement. Please feel free to reach out to us if you need any assistance! Best, Chiara, Petit-Fernand
K
Rating: 5 out of 5
Stickers are great as always! The customer service also leaves nothing to be desired ?
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Response from Petit-Fernand
Hello, Thank you very much for your positive review, we are very touched by it. ?????? Have a nice day, Elise, EsIstMeins
F
Rating: 5 out of 5
impeccable
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Response from Petit-Fernand
Hello, Thank you so much for your kind words. ?? A lovely day to you, Elise, C-MonEtiquette
A
Rating: 5 out of 5
Fast delivery Perfect label Good hold after washing machine use
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
I
Rating: 5 out of 5
The quality of the labels and bags is very good. They are nice and useful.
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A
Rating: 5 out of 5
I'm delighted with my purchases, perfect after-sales service, I'd made a mistake ordering and everything was sorted out in an instant. I highly recommend them and the quality of the items is excellent.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
A
Rating: 5 out of 5
Received the order very quickly. The labels fit perfectly.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
F
Rating: 4 out of 5
I was able to design some lovely labels for nursery for various uses. They were quite expensive but came in a handy booklet to keep them together l.
Response from Petit-Fernand
Hi Francine, We're delighted that you were able to design lovely labels for your nursery! ?? We understand they can be an investment, but we hope they serve you well in keeping everything organized. Best, Chiara, Petit-Fernand
D
Rating: 5 out of 5
Great after-sales service, very quick response.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
C
Rating: 5 out of 5
This is my second order and the labels are perfect. My first order was 3 years ago and the labels are still stuck on the bottles like new.
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
J
Rating: 4 out of 5
Lovely stickers though delivery was much slower than anticipated and arrived outside of the delivery time. Stickers have adhered well to the items I've used them on.
Response from Petit-Fernand
Hi Jan, Thank you for your feedback! We're glad to hear you love the stickers and that they adhere well. ?? We apologize for the delay in delivery and are working hard to improve our shipping times. Best, Chiara, Petit-Fernand
L
Rating: 4 out of 5
Lovely stickers for my Boys clothes but will get used up quick. Delivery took longer than expected.
Response from Petit-Fernand
Hi Louise, Thank you for the glowing recommendation! ?? We're thrilled that our stick-in labels have worked so well for your son's nursery clothes. We're also glad to hear about your positive experience with our customer service. Your support means the world to us! Best, Chiara, Petit-Fernand
L
Rating: 5 out of 5
Neat labels, fast shipping
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Have a nice day, Elise, C-MonEtiquette
B
Rating: 5 out of 5
Great product great quality
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
L
Rating: 5 out of 5
I bought these around 18 months ago for my sons nursery clothes. The stick in labels are so easy to use and they don't come off in the wash. My son had them on his clothes for over a year washing weekly and they still haven't budged. We also have the iron in ones for socks and they are the same. Haven't budged in over a year despite constant washing. I've just bought some more to label his clothes the next size up. Fabulous customer service when my order didn't arrive. Sent another one out straight away only for it to arrive a couple of days later. Seems you can't rely on Royal Mail nowadays. Couldn't recommend enough.
Response from Petit-Fernand
Hi Lorna, Thank you for your feedback! We're glad to hear you love the stickers and that they adhere well. ?? We apologize for the delay in delivery and are working hard to improve our shipping times. Best, Chiara, Petit-Fernand
J
Rating: 4 out of 5
The product is very good and the shopping experience overall is good too. However, I still think that 2 weeks from order to delivery in the UK is far too much and should be improved.
Response from Petit-Fernand
Hi Jose, Thank you for your feedback! We're pleased to know you like our products and overall shopping experience. ?? We understand that delivery times can be improved and appreciate your patience as we work on this. Best, Chiara, Petit-Fernand
R
Rating: 5 out of 5
I am very happy with the stickers. They are a good size and fit on the label of the clothing.
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
A
Rating: 3 out of 5
The package was delayed for a long time, the company with which they send is not of quality. The package arrived in an envelope all dirty, and in very very bad condition of the transport, very bad image.Luckily the product inside was not damaged. I think they should change the shipping method.
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Response from Petit-Fernand
Hello, Thank you for taking the time to write to us. We are sorry to hear that your order arrived late and in this condition. We hope to see you again another time ! Good day, Camille Petit-Fernand
T
Rating: 4 out of 5
First order, the product is exactly what I wanted, fast delivery.
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Response from Petit-Fernand
Hello, Thank you very much for your valuable feedback. Have a nice day, ? Elise, C-MonEtiquette
S
Rating: 5 out of 5
Quality product, well suited to children. Fast shipping.
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Response from Petit-Fernand
Hello, Thank you so much for your kind words. ?? A lovely day to you, Elise, C-MonEtiquette
N
Rating: 5 out of 5
The speed with which customer service responded to my request and found a solution to my delivery problem.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
F
Rating: 4 out of 5
I ordered a personalized gourd. Very good rendering. Delighted. Too bad you can't have more "design" choices for personalization and that the number of characters is limited so you can't write down what you want.
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette