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I
Rating: 5 out of 5
After a first order that never arrived at home, the customer service was responsive and quickly resent the same order.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 885 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
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L
Rating: 5 out of 5
Super
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N
Rating: 5 out of 5
Very good
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Response from Petit-Fernand
Dear Nadine,
We sincerely thank you for your positive rating of 5/5. Your satisfaction is our priority and we are delighted to know that you had a pleasant experience on our site "Es-Ist-Meins". Please feel free to reach out to us if you have any questions or suggestions.
Best regards,
The Es-Ist-Meins team
We sincerely thank you for your positive rating of 5/5. Your satisfaction is our priority and we are delighted to know that you had a pleasant experience on our site "Es-Ist-Meins". Please feel free to reach out to us if you have any questions or suggestions.
Best regards,
The Es-Ist-Meins team
L
Rating: 5 out of 5
Very happy with my product
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A
Rating: 5 out of 5
Super service, quick response to questions
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Response from Petit-Fernand
Dear Andrea,
thank you very much for your positive feedback! We are very pleased to hear that you are satisfied with our service and the quick response to your questions. Your praise motivates our team to continue giving our best.
Best regards,
Your Es-Ist-Meins-Team
thank you very much for your positive feedback! We are very pleased to hear that you are satisfied with our service and the quick response to your questions. Your praise motivates our team to continue giving our best.
Best regards,
Your Es-Ist-Meins-Team
A
Rating: 5 out of 5
Large choice of customizable labels. The price is a bit high but I am still waiting for promotions. The labels last through several washes. Depending on the fabric, they need to be replaced (I would say in 10% of cases). Delivery is about 1 week.
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J
Rating: 5 out of 5
Superb labels
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L
Rating: 3 out of 5
Easy to apply but they keep coming off!
Response from Petit-Fernand
Dear Lydia, thank you for your feedback on Petit-Fernand. We are glad to hear that you found the application process easy, but we apologize for the issue you experienced with the labels coming off. We will take your comments into consideration as we continuously strive to improve our products. Contact our costumer service for your quality' problem!
Giulia Petit-Fernand
Giulia Petit-Fernand
V
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Great as usual and very handy
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C
Rating: 5 out of 5
Never disappointed, thank you
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Response from Petit-Fernand
Hello Cynthia,
We warmly thank you for your feedback and are delighted to hear that you have never been disappointed with our services. Your satisfaction is our greatest reward. We look forward to seeing you again soon on C-MonEtiquette!
Have a nice day,
Camille C-MonEtiquette
We warmly thank you for your feedback and are delighted to hear that you have never been disappointed with our services. Your satisfaction is our greatest reward. We look forward to seeing you again soon on C-MonEtiquette!
Have a nice day,
Camille C-MonEtiquette
M
Rating: 5 out of 5
Lovely product. Great customer care when I experienced a postal error.
Response from Petit-Fernand
Dear Megan,
Thank you so much for your kind words! We're delighted to hear that you loved the product and appreciated our customer care. Your satisfaction is our priority, and we look forward to serving you again!
Best regards,
Giulia Petit-Fernand
Thank you so much for your kind words! We're delighted to hear that you loved the product and appreciated our customer care. Your satisfaction is our priority, and we look forward to serving you again!
Best regards,
Giulia Petit-Fernand
A
Rating: 5 out of 5
Well-packaged parcel, it was very nice to let my 3-year-old son create his water bottle to his own taste and the same for my 5-year-old daughter. Eyes sparkling at the opening of the parcel. I have been using the labels for years and I am always happy with the quality of the products and your responsiveness and follow-up. Thank you Cmonetiquette.
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A
Rating: 5 out of 5
Perfect!
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W
Rating: 5 out of 5
Beautiful product quality and super responsive team in case of issues
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M
Rating: 5 out of 5
Always great as usual
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C
Rating: 5 out of 5
Always satisfied with my orders! Fast shipping and great result!
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C
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Everything is great! The water bottle was very much liked and the labels are always cheerful and useful.
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Response from Petit-Fernand
Dear Valentina, We sincerely thank you for your wonderful feedback! We are happy to know that you appreciated the water bottle and the labels; our goal is always to offer useful and cheerful products. We look forward to serving you again at Petit-Fernand!
E
Rating: 5 out of 5
I've been using their products for the past 3.5 years and loving it. My kids love designing their own tags and they really do stay in place. They still lose stuff, but at least it mostly is returned to us!
Response from Petit-Fernand
Dear Elise,
Thank you so much for your wonderful review! We are delighted to hear that you and your kids have been enjoying our products for the past 3.5 years. It's great to know that the designs are both loved and effective in helping your items find their way back to you. We truly appreciate your support and look forward to continuing to provide you with quality tags!
Best regards,
Giulia Petit-Fernand
Thank you so much for your wonderful review! We are delighted to hear that you and your kids have been enjoying our products for the past 3.5 years. It's great to know that the designs are both loved and effective in helping your items find their way back to you. We truly appreciate your support and look forward to continuing to provide you with quality tags!
Best regards,
Giulia Petit-Fernand
S
Rating: 5 out of 5
Very convenient thermal adhesive labels! Easy to apply and with everything needed to apply them! In just a few seconds with the iron, they adhere to the garments!
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Response from Petit-Fernand
Dear Giorgia,
We sincerely thank you for your positive review! We are happy that you found our thermal adhesive labels practical and easy to apply. Your feedback is very important to us and motivates us to continue offering quality products.
Best regards,
The Petit-Fernand team
We sincerely thank you for your positive review! We are happy that you found our thermal adhesive labels practical and easy to apply. Your feedback is very important to us and motivates us to continue offering quality products.
Best regards,
The Petit-Fernand team
A
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Super very fast delivery
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L
Rating: 5 out of 5
fast and very good quality
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J
Rating: 5 out of 5
Super practical!
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C
Rating: 5 out of 5
Solid labels, withstands washing
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A
Rating: 5 out of 5
Very good product that lasts. I recommend
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M
Rating: 5 out of 5
Order in accordance with what I expected received on time. Thank you very much
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Response from Petit-Fernand
Hello Marlen,
We warmly thank you for your positive review! We are delighted to learn that your order fully satisfied you and that it was delivered on time. Your trust is our greatest reward. Do not hesitate to come back to us for your future projects!
Have a nice day,
Camille C-MonEtiquette
We warmly thank you for your positive review! We are delighted to learn that your order fully satisfied you and that it was delivered on time. Your trust is our greatest reward. Do not hesitate to come back to us for your future projects!
Have a nice day,
Camille C-MonEtiquette
L
Rating: 5 out of 5
Top
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N
Rating: 5 out of 5
Perfect!
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M
Rating: 1 out of 5
The labels do not stick to the fabric
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Response from Petit-Fernand
Hello Morgane,
Thank you for taking the time to share your feedback. Indeed, as specified on our website, our self-adhesive labels for clothing do not apply to the fabric but to the existing labels on the garments. We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. Indeed, as specified on our website, our self-adhesive labels for clothing do not apply to the fabric but to the existing labels on the garments. We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
O
Rating: 5 out of 5
Yes good thank you
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M
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
I found the top labels very good
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Response from Petit-Fernand
Dear Cinzia, We sincerely thank you for your positive feedback! We are happy that the labels from Petit-Fernand met your expectations. Please do not hesitate to contact us for further purchases or questions.
A
Rating: 5 out of 5
Top labels hold really well
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M
Rating: 5 out of 5
Pretty labels
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P
Rating: 5 out of 5
Great! Reasonable deadlines and top quality. The kids love it!
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N
Rating: 5 out of 5
Labels received well and of good quality as usual.
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Response from Petit-Fernand
Hello Nathalie,
We sincerely thank you for your positive feedback and your continued trust in C-MonEtiquette. We are delighted to hear that you are satisfied with the quality of our labels. Please do not hesitate to reach out to us for your future needs, we will always be there to support you.
Have a nice day,
Camille C-MonEtiquette
We sincerely thank you for your positive feedback and your continued trust in C-MonEtiquette. We are delighted to hear that you are satisfied with the quality of our labels. Please do not hesitate to reach out to us for your future needs, we will always be there to support you.
Have a nice day,
Camille C-MonEtiquette
M
Rating: 5 out of 5
large selection and fast delivery
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V
Rating: 2 out of 5
Fast shipping and labels conforming to the order, however, the envelope tore and the notebooks arrived in a LaPoste packet. The envelope was clearly not suitable for the purchase, more precautions should be taken regarding the packaging.
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Response from Petit-Fernand
Hello Valentina,
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the speed of the shipping and the conformity of the labels. We take your comment regarding the packaging into account and will ensure to reevaluate our shipping methods to improve our customers' experience. Your satisfaction is important to us.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the speed of the shipping and the conformity of the labels. We take your comment regarding the packaging into account and will ensure to reevaluate our shipping methods to improve our customers' experience. Your satisfaction is important to us.
Have a nice day,
Camille C-MonEtiquette