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I
Rating: 4 out of 5
It takes 2 weeks from the order date to arrive, everything arrived correctly.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 930 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
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S
Rating: 5 out of 5
I've ordered several times and never been disappointed
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H
Rating: 5 out of 5
Beautiful labels and stickers. They are just as you design them on the web.
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H
Rating: 5 out of 5
Didn't receive my first order due to delivery issue, no fault of the company itself. They re sent the labels free of charge and I received quickly! Lovely customer service too.
C
Rating: 5 out of 5
Fast service. The stickers are excellent. I've been buying them for years and recommend them whenever I can.
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A
Rating: 5 out of 5
couldn't be happier excellent customer service
A
Rating: 1 out of 5
I never received my order and customer service did not reply.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I see from our email exchange last week that you have chosen to have your labels sent back to you! They will arrive soon ;) We remain available to help you. The C-MonEtiquette team
G
Rating: 4 out of 5
Pretty well designed site, easy to use, affordable prices and very cute creations. Just one thing, the object labels are a bit big I think.
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J
Rating: 5 out of 5
We're going into the third round with the self-adhesive ???? just great, never had a problem with them not sticking, on the contrary, they are bombproof despite washing?
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Response from Petit-Fernand
Thank you for your order and your great review. We are delighted that you like our products. Have a good start to the new school year! ?? Have a nice day, Elise, EsIstMein
V
Rating: 5 out of 5
Fast, easy-to-use ordering system for the Test?? order.
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C
Rating: 5 out of 5
my order was slightly delayed and I was very well looked after by the team.
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D
Rating: 4 out of 5
Positive: The labels are very nice and sturdy, I always buy them for the quality and design. Negative: When I ordered a bag the delivery was very delayed, and finally it did not arrive and had to be sent again.
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A
Rating: 5 out of 5
A wide and original selection of fantastic products! I habitually purchase the labels for items and clothing,they have super quality and are really beautiful. Even after many washes and passes in the dryer,they stay attached
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E
Rating: 5 out of 5
Very quick help with problems. Very good quality
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Response from Petit-Fernand
Thank you for your kind review :) Have a nice day, Elise, EsIstMeins
I
Rating: 5 out of 5
Very fast processing and delivery as promised. We are on 2e order (1 time we ordered in 2019, the labels are still glued and intact, so we decided to order again from "esistmeins"), and just as very satisfied :). Gladly again, thank you ??.
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Response from Petit-Fernand
Thank you for your order and your great review. We are delighted that you like our products. Have a good start to the new school year! ?? Have a nice day, Elise, EsIstMein
M
Rating: 5 out of 5
Very good. Speed and good quality articles
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S
Rating: 4 out of 5
Great stickers and the selection is also great. The only drawback was that I ordered stickers for 2 different children and both were in the same booklet.
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Response from Petit-Fernand
Thank you for your order and your review. Indeed, for ecological reasons the labels are together in one booklet. Have a nice day, ? Elise, ItIsMine
S
Rating: 1 out of 5
I placed an order on July 28th and it is now August 18th and I have not received anything. The truth is that the shipping issue is a bit of a disaster. This is the second time I order and the first time I had no problem, sure I will not order more.
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Response from Petit-Fernand
Good morning Sandra, We are sorry to hear about this situation. We will send you an email today to give you more information about your order. Good morning, Camille Petit-Fernand
L
Rating: 1 out of 5
I have received nothing
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
M
Rating: 5 out of 5
Very good customer service and solving my query very fast
P
Rating: 5 out of 5
SUPER QUALITY PRICE AND FRANKLY A NICE PRODUCT
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N
Rating: 5 out of 5
Top price-performance ratio, fast shipping, super easy and individual handling!!! ????????????
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Response from Petit-Fernand
Thank you very much for your purchase and your review. We are very pleased that everything went so well! ? Have a nice day, Elise, EsIstMeins
N
Rating: 5 out of 5
I received the labels for my grandson's back-to-school clothes. My daughter hasn't stuck them on yet, but I'm delighted with my purchase, which is superbly presented in a booklet.
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N
Rating: 5 out of 5
Always satisfied, very good product
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M
Rating: 5 out of 5
I recommend this site, it's top notch, I love it and I'm very satisfied. I love it.
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T
Rating: 5 out of 5
I get this every year. Such good quality and last forever !
I
Rating: 5 out of 5
The packs are as practical as ever, and my son loves choosing his patterns and colors.
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R
Rating: 5 out of 5
It is the third or fourth time that I order labels and my experience is very satisfactory. The quality is very good and the customer service, when I have needed it, has been top notch, so I recommend this site without hesitation!
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I
Rating: 5 out of 5
Fast and trouble-free processing!
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Response from Petit-Fernand
Thank you for your order and your great review. ?? Have a nice day, Elise, EsIstMein
J
Rating: 5 out of 5
I love the Petit-Fernand products. They are lovely, of amazing quality, reasonably priced and the speed at which they arrive is impressive. I will be buying for my little boy until he's 50!
B
Rating: 5 out of 5
Beautiful label for objects and clothing....
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A
Rating: 5 out of 5
Quick and easy to navigate through the website
A
Rating: 5 out of 5
Labels received quickly (less than a week). They are very pretty, to my children's taste and, above all, of good quality!
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N
Rating: 5 out of 5
I needed labels for clothes before the start of the new school year. I already know C-MonEtiquette and the products. Easy ordering and fast delivery
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I
Rating: 3 out of 5
Very nice print, but does not stick strongly enough to pencils, felt-tip pens, suitable for a flat surface.
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Response from Petit-Fernand
Hello! Our 1-line labels are designed to be applied to felt-tip pens, while our "mini" labels are suitable for pencils or crayons! Have a nice day? Luce C-MonEtiquette
C
Rating: 5 out of 5
Following an order that was not received, another was sent back to me immediately. Received this time. Reactive and efficient. Thank you very much. Quality products.
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K
Rating: 1 out of 5
Ordered placed on 7th off August, have still not received it. Contacted customer service twice about this and same response saying track it via your tracking number for Royal Mail. There dispatched email previoualy stated it was posted as standard letter via Royal mail "not tracked", so it doesn't have a tracking number. Poor customer service and have still not received order.
Response from Petit-Fernand
Hello Keith, I am very sorry to hear you haven't received your order yet. If the order was placed on the 07th August 2023, then the latest delivery day should be on the 23rd August 2023. We are facing high demands at the moment and all requests will first be answered by the means of an automated email, prior to being answered by a physical person. We do apologise if the automated answer wasn't accurate. We are currently working with the IT team to resolve this issue with tracking number. Kind regards, Jessica, Petit-Fernand
M
Rating: 5 out of 5
Quality and speed
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I
Rating: 5 out of 5
Fast and efficient and also very nice labels are perfect for my little girl's clothes and backpack.
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S
Rating: 5 out of 5
Thank you so much for your service. I never received my order because of a problem with the post office and when I contacted customer service they sent me my order. Thanks again?
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