Reviews Picksea

I am not satisfied, my order was 2 months late, no mail from you I had to call 2 times and when I ask why I am not warned, a lady said we can not call everyone .... not very commercial

The delivery is too long a week that my package is in delivery and still not received

Very disappointing. The product (40 mm long flat calipers) is announced in stock but the order is sent only after 4 weeks. Without any news, I had to contact myself to get information and understand what was going on: waiting for the supplier. I absolutely needed it for the Christmas vacations. I was right to anticipate my purchase in November... Moreover, for an unknown reason, the package was not delivered to the requested relay point. Last surprise: when I finally get my order back, I notice that the flat stirrups are not the size I ordered (50 mm instead of 40 mm). Very long delays, unsolicited information, modified delivery, non-compliant order: full marks! Usually I never put reviews (positive or negative) but this is out of the ordinary enough to deserve it.

Correct order taking, mention of stock, etc. .... It's after that it spoils! Link to the carrier : zero Answers to customer messages on the site ; several days delay.... Muddy explanation.... Lost product Refund proposal on December 24: not before January 31 because the accountant is on vacation! Are you sure you want to do a satisfaction survey? !!!! Do competitive intelligence instead.....

I was patient because there was no urgency to repair my sail and because you were very kind on the phone but it is not normal that you continue to promote on the internet a product that you have been out of stock for three months (with the mention delivered within a week), this shows at least a negligence on your part

Products in conformity with the order Delay initially not announced, then claimed and commitment not kept 2 times

Hello, Marine card ordered on 21 /11 received on 12 /12, while it should have arrived between 02 and 05 /12 and I needed it of course on those dates. When I called, the person on the phone gave me the impression that it was an oversight, she offered to reimburse me because I told her that the other people in the training had received it on time (ordered from competitors) and assured me that I would have it on the 11th, I went to the relay point, still not arrived. So I will not repeat the experience, because I am dissatisfied with the service and I am behind in my training. Sincerely

I received a message from the carrier indicating a return to sender The letter carrier told me the next day that the package was leaking a viscous liquid Not packed well enough? Or mistreated? Or both.... Not yet received

Disappointed after a refusal to group my last two orders to give me free shipping. Instead you offered me the delivery for the next order which for me is not a commercial gesture, just a way to push me to buy.

6 weeks to receive my order. No information from picksea. The least they can do is to inform the customer.

I placed an order on October 28, and paid an additional shipping charge of *** for express delivery on October 30. We are on November 12 and I still have nothing! despite several calls and a new shipment of my order on October 6 for delivery on October 8. The carrier says he came to my home: false, I did not move all day, and warns me on the 9th of his delivery at a partner shop in a town near here (and after having, initially, indicated to have given me the shipment in person!) I am outraged and furious. Advice: bring up the problem of the delivery driver *** to TNT, change the carrier ? ( *** ?) On the other hand, it is annoying to get the number *** and a voice mail when you do the *** to contact the company. You really have to insist that someone answers.

Missing a product order blocked and refund to cry this site is to ban

The product I ordered is not the one I received. I ordered the Pezl carabiner clip which, on the site, was in its old version and in yellow/gold color. However, I received the new one, orange in color and without the same properties. I was looking for this specific product and the new one, which was sent to me, does not meet my expectations at all.

Items that do not fit their description

You announce missed deadlines you sell products that you do not have Very dissatisfied with your services

Hello, a purchase made on the site Picksea the 20 /august /2019 for a waterproof bag for a total value of ***,. I received quite quickly the 23 /aoÅ"t and as soon as I receive the package I realize that it does not suit me, I return it within the hour with the return form as indicated in the package and shipping costs of *** at my expense in collissimo .SO, I paid twice for transport for an unfortunate thing to ***, total cost *** . The next time I buy from a small merchant near me. Since then I have no news from this site or anyone else, nor refund, my consumer association will be notified when I return from vacation. It is certain that on *** the problem would already be settled. It is all the same regrettable that the example comes from America. It goes without saying that I am not at all satisfied and that to put 1 star while at A is worth only 0.

Order still not received !!!!

Bad experience made, order placed, accepted and paid ... to finally be informed that the article is no longer available in the chosen color!

- When you press "forgot password", it doesn't work. - after 10 days my order has still not been shipped - I asked for information about this on the site, I did not get an answer.

I am not satisfied at the moment; there is a delay for my order which has still not arrived. The exchanges with the customer service are rare or non-existent. I have had only one answer to my numerous questions. I don't find this very serious, but I hope that my order (a birthday present for my son) will arrive very soon.

We cannot answer your satisfaction survey as I have not yet received my package which was scheduled for delivery on August 19th.

Total lack of information bad interaction between customer and supplier wrong information about stock and delivery time

Order placed on August 3rd with a delivery announced under 7 days. On the 13th, despite an unanswered email and a useless phone call, I simply know that the boss is on vacation until August 26th and that only he has visibility on my delivery! We do better as reactivity!

Nothing received to date, difficult to give an opinion...

Hello I am really disappointed by the site picksea. Indeed I placed my order on Sunday June 30th. I had news of my order on July 10th specifying that it was sent via collisimo. We are on July 16th and I still haven't received anything for a use on July 18th. Indeed I was counting on these bags for a delivery. In parallel and the same day of order on June 30 I bought shirts via cafe coton. The next day I received a notice of shipment. And was delivered on Thursday July 4. The shipping costs were also offered. Comparison obliges I do not hide you my disappointment for my first test on your site. Not sure to come back. Sincerely ***

I did not receive my package so it is difficult to say!

I am still waiting for news about my order. No delay, no information.

I ordered a waterproof bag with shoulder straps and when I received the order I received a bag only with a shoulder strap... After contact with the site they offer to reimburse me the shipping costs of *** ... I expected a little more in terms of commercial gesture ... On the other hand the order was processed and shipped quickly.

I work in the trade and find it unacceptable not to be greeted with a smile ... This merchant is in the wrong business. If the purpose is only the transaction, you might as well buy on the net!

Still not received my order, lack of speed in the service. I am not satisfied.

Hello, I am not at all satisfied because I placed an order on 31 /05 /19 with *** shipping costs (TNT EXPRESS) with a guaranteed delivery before 11 /06. It is now the 13 /06 and I still have not received my package. Sincerely. ***

You ask me to evaluate your service when it's been more than 8 days since I placed my order and I still haven't received anything (the items were available in stock). Surprising as an approach ! !

I still haven't received my order and I can't reach anyone. I have called, left a message and have not been called back. My phone number is ***.

Very unhappy because I paid for gift wrapping and it was not done. This totally spoiled the surprise effect for the person concerned....

Hello, on my order ***, I called customer service on 3 /12 /2018 at 9:40 am to warn you of a delivery problem with Collissimo, indeed despite a so-called deposit in my mailbox (November 30) I never received the package. However, on 7 /12 /2018, you say on my summary that the order has been delivered. I understand that it is more the responsibility of Collissimo to find this package but I am just disappointed in the lack of consideration of my request by phone. Thank you for the attention you will give to my request, waiting to find this package one day. Sincerely ***

Expensive article considering the quality

Delivery ***

Bjr! I work in viticulture so often under the rain! I haven't used the 100% waterproof gloves yet. But I'll be glad to give you my opinion next week to tell you if they are 100% waterproof and warm ! Then I will be able to give my opinion !!!! see you soon ! Count on me !!!! ....... I have never found waterproof gloves ....... FOLLOWING.....

Order placed on 10/29/17 Confirmation received with message you will be delivered to your home by 11/01/2017 Still not delivered as of today 11/10/17 but payment card properly charged!

It would have been better not to have a sticker put on the waxed (the size). At the very least, it would have been better to put it on the inside. Because I had a lot of fun removing the glue. Moreover, even packed there were already traces on the waxed (which is white), these are gone with soapy water ... but still!