Customer reviews of Pictyourlamp.com

9,3 /10

Based on 9 868 published reviews

5 8 120 82% 4 844 9% 3 306 3% 2 233 2% 1 365 4%

Summary of reviews

Customers consistently praise the lamps for their attractive rendering and decorative appeal, with many notes that the items match or exceed photos and expectations and provide a pleasing, stylish presence in the recipient’s space. Delivery is described as fast and reliable, with multiple mentions of timely arrival and careful packaging that protects products in transit. The after-sales experience and customer service are highlighted as responsive and helpful, with repairs or replacements handled promptly when issues arose, and several reviews emphasize satisfaction across multiple orders and gifts. Overall, clients repeatedly mention clear quality, ease of ordering, and positive gifting experiences.

All reviews

Stephanie D.

Published on 29/07/2023 à 07h04 following a purchase from 14/07/2023

Very good and fast

Translated reviews

Corinne D.

Published on 27/07/2023 à 10h53 following a purchase from 14/07/2023

Order processing and delivery times were very quick. The quality of the product is beyond reproach. The Salamèche lamp made my grandson very happy. I highly recommend this site. My daughter ordered 2 other lamps yesterday.

Translated reviews

Alan M.

Published on 24/07/2023 à 13h18 following a purchase from 10/06/2023

Very good packaging and correct delivery time. The product suits me very well and is easy to use, I would recommend it to anyone who would like to have one or to give as a gift.

Translated reviews

Bruno V.

Published on 23/07/2023 à 22h08 following a purchase from 12/07/2023

Magnificent photo lamp, arrived well packaged and intact. I have nothing to add.

Translated reviews

Chrystel G.

Published on 23/07/2023 à 14h39 following a purchase from 13/07/2023

I thought that when it was switched off, the photo would show a little more. Otherwise fast and well packaged

Translated reviews

David F.

Published on 21/07/2023 à 18h52 following a purchase from 02/07/2023

Delays too long.

Translated reviews

Response from Pictyourlamp.com Published on 29/12/2023

Hello,
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
have a nice day,
Lisa from Lampephoto.fr

Jean-Philippe N.

Published on 21/07/2023 à 07h55 following a purchase from 10/07/2023

Very nice conform to my expectations portrait hyper realistic fast delivery I recommend this site

Translated reviews

Morgane F.

Published on 20/07/2023 à 17h00 following a purchase from 07/07/2023

Manufactured and delivered quickly

Translated reviews

Eric D.

Published on 20/07/2023 à 11h43 following a purchase from 08/07/2023

Nice product not yet offered

Translated reviews

Patrick L.

Published on 20/07/2023 à 08h37 following a purchase from 09/07/2023

As described.

Translated reviews

Charlotte D.

Published on 19/07/2023 à 19h07 following a purchase from 06/07/2023

Very happy with the lamp. On the 1st delivery, the remote control didn't work. I contacted customer service, they were very reactive and after a few normal checks they sent me back a new remote control which works!

Translated reviews

David L.

Published on 18/07/2023 à 10h22 following a purchase from 02/07/2023

Satisfied with the product which arrived as desired

Translated reviews

Christine B.

Published on 17/07/2023 à 15h21 following a purchase from 05/07/2023

Very satisfied

Translated reviews

Ingrid F.

Published on 17/07/2023 à 14h03 following a purchase from 06/07/2023

Very nice product it's a pity that the 24 h delivery didn't come I was delivered 4 days later

Translated reviews

Bosc Z.

Published on 17/07/2023 à 13h51 following a purchase from 07/07/2023

Super

Translated reviews

Michèle B.

Published on 17/07/2023 à 07h00 following a purchase from 05/07/2023

I've placed a second order with Lampephoto and I'm still just as seduced by their magnificent creations. The parcels are well cared for, the lamps are wonderful and the delivery is super fast. Nothing to complain about! Just to congratulate them for the great service they give us! What's more, it's a French company !!! Thanks for everything !!!

Translated reviews

Chantal S.

Published on 16/07/2023 à 15h02 following a purchase from 04/07/2023

Superb

Translated reviews

Annie G.

Published on 16/07/2023 à 10h12 following a purchase from 04/07/2023

Bànjour Jai bien reçu l'article, il est joli.je le recommande pour un cadeau

Translated reviews

Rousset D.

Published on 15/07/2023 à 19h44 following a purchase from 03/07/2023

Item received in full compliance with the order, delivery time and method of quality just like the product. Thank you for your seriousness and professionalism.

Translated reviews

Emeline C.

Published on 15/07/2023 à 12h18 following a purchase from 05/07/2023

Received on time, just package a little damaged but the lamp was in good condition

Translated reviews

Edwige A.

Published on 14/07/2023 à 17h08 following a purchase from 03/07/2023

Super jolie c'est magnifique et correspond bien à la photo comme sur le site et très bonne qualité

Translated reviews

Nathalie D.

Published on 14/07/2023 à 14h44 following a purchase from 03/07/2023

Delighted

Translated reviews

Mélanie M.

Published on 14/07/2023 à 12h51 following a purchase from 02/07/2023

Better than we thought we'd try for our wedding decor. We highly recommend them and will be ordering more for the rest of our decor.

Translated reviews

Serife B.

Published on 13/07/2023 à 15h58 following a purchase from 01/07/2023

It was a gift for my nephew. He was delighted. Thank you so much.

Translated reviews

Martine P.

Published on 13/07/2023 à 07h46 following a purchase from 01/07/2023

Very nice lamp I recommend

Translated reviews

Sharon C.

Published on 10/07/2023 à 19h53 following a purchase from 30/06/2023

Perfect, I recommend

Translated reviews

Jessica L.

Published on 09/07/2023 à 20h54 following a purchase from 28/06/2023

Very nice

Translated reviews

Roudeja D.

Published on 09/07/2023 à 16h07 following a purchase from 29/06/2023

My order was delivered the day after I placed it, and the lamp was superb. Thank you so much!

Translated reviews

Benjamin M.

Published on 09/07/2023 à 15h51 following a purchase from 28/06/2023

Top notch, nothing to say except that it's nickel and fast shipping.

Translated reviews

Flavio M.

Published on 06/07/2023 à 11h24 following a purchase from 22/06/2023

⭐️⭐️⭐️⭐️⭐️

Translated reviews

Laurie C.

Published on 06/07/2023 à 11h14 following a purchase from 25/06/2023

Good quality product, fast delivery. No complaints.

Translated reviews

Bruno Z.

Published on 03/07/2023 à 13h54 following a purchase from 22/06/2023

I received my order very quickly. The parcel was well packed and the lamp corresponds to my expectations.

Translated reviews

Olivier B.

Published on 03/07/2023 à 13h46 following a purchase from 22/06/2023

Very well done

Translated reviews

Elisabeth C.

Published on 01/07/2023 à 20h01 following a purchase from 16/06/2023

Good evening and thank you very much.

Translated reviews

Peggy P.

Published on 01/07/2023 à 12h21 following a purchase from 15/06/2023

Super rendering thank you so much one more happy dad 😀

Translated reviews

Joia L.

Published on 01/07/2023 à 06h08 following a purchase from 19/06/2023

I have not received my package. No way to contact customer service. Very disappointed

Translated reviews

Response from Pictyourlamp.com Published on 29/12/2023

Hello,
We understand your frustration and sincerely apologize for any inconvenience you may have experienced.
We are pleased to see that the situation has been successfully resolved. Your parcel has now been located and delivered to the address you indicated. We would like to thank you for your patience and understanding throughout the resolution process.
We process emails within 24 / 48 hours, on [email protected], do not hesitate to contact us. We are here to help you and we want to make sure that you are completely satisfied with our service. It would be a pleasure to see your updated review.
Best regards,
Céline from Lampephoto.fr

Lucile E.

Published on 30/06/2023 à 13h58 following a purchase from 19/06/2023

Product well packaged, received promptly.

Translated reviews

Nicolas G.

Published on 30/06/2023 à 11h04 following a purchase from 19/06/2023

Fast and happy with the result. I made a happy woman.

Translated reviews

Sylvia G.

Published on 26/06/2023 à 18h54 following a purchase from 13/06/2023

Lamp arrived without film and full of scratches. Not cool...

Translated reviews

Response from Pictyourlamp.com Published on 29/12/2023

Hello,
following our email exchanges, we have agreed that another lamp will be sent to you. A small modification of your comment would be super nice.
Sorry again, have a nice day,
Lisa from Lampephoto.fr

Zahia L.

Published on 26/06/2023 à 17h43 following a purchase from 15/06/2023

Very satisfied with the product fast delivery

Translated reviews