Customers consistently praise the lamps for their attractive rendering and decorative appeal, with many notes that the items match or exceed photos and expectations and provide a pleasing, stylish presence in the recipient’s space. Delivery is described as fast and reliable, with multiple mentions of timely arrival and careful packaging that protects products in transit. The after-sales experience and customer service are highlighted as responsive and helpful, with repairs or replacements handled promptly when issues arose, and several reviews emphasize satisfaction across multiple orders and gifts. Overall, clients repeatedly mention clear quality, ease of ordering, and positive gifting experiences.
All reviews
B
Benoit T.
Rating: 4 out of 5
following a purchase from 25/11/2022
Order received with delay because the first order was apparently lost. Customer service temporarily unavailable because of technical problems but responsive when we finally managed to reach them and commercial gesture appreciated. If we have the opportunity we will order again on this site.
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Therese S.
Rating: 5 out of 5
following a purchase from 03/12/2022
very prompt delivery!!
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Conny G.
Rating: 5 out of 5
following a purchase from 05/12/2022
Prachtige lamp met foto mogen ontvangen
J
Jason K.
Rating: 1 out of 5
following a purchase from 08/12/2022
If I could I would give zero stars.have received denn article,however broken.at my request was not answered thereupon.
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Nicola R.
Rating: 1 out of 5
following a purchase from 05/12/2022
Lamp not arrived but only box with batteries. Not received response from e mail.
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Joke Z.
Rating: 5 out of 5
following a purchase from 02/12/2022
very beautiful, the picture exactly as I wanted it. Is for my daughter for Christmas. I'm sure she will love it very much, and that it will get a nice place in her house.
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Katrin T.
Rating: 5 out of 5
following a purchase from 05/12/2022
Everything perfect, gladly again
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Astrid R.
Rating: 5 out of 5
following a purchase from 05/12/2022
Great product, fast shipping, value for money
J
Jürgen P.
Rating: 5 out of 5
following a purchase from 01/12/2022
Communication is great. Goods are top quality.
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Simone G.
Rating: 5 out of 5
following a purchase from 06/12/2022
Simply perfect! Lamp arrived as requested and very quickly! Congratulations on a great job done.
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Hannah S.
Rating: 2 out of 5
following a purchase from 02/12/2022
Unfortunately, the first lamp came mislabeled...have contacted customer service who then answered only after 10 days. There should be a new lamp on the way, hopefully that is then correctly labeled
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Vanessa L.
Rating: 4 out of 5
following a purchase from 01/12/2022
Well
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Ulrich W.
Rating: 4 out of 5
following a purchase from 05/12/2022
As a thank-you gift for particularly dedicated people in our club, this was very well received. Good quality and also communication on the shipping progress.
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Elisa T.
Rating: 5 out of 5
following a purchase from 02/12/2022
Beautiful!!!
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Ronald S.
Rating: 1 out of 5
following a purchase from 02/12/2022
Terrible !!!!! They Don't reply anymore if you have problem with the Item!!! Package Poorly resulting The Plaque Broken!! I'm now trying to dispute my Payment !! Because They Don't Give a F####
H
Horst H.
Rating: 5 out of 5
following a purchase from 02/12/2022
Great product. The eMail address "photo.pictyourlamp.com" for queries about the photo does not work.
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Inna K.
Rating: 3 out of 5
following a purchase from 02/12/2022
On the website it says delivery 24-72 hours, I was expecting 1 week.
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Juan C.
Rating: 4 out of 5
following a purchase from 30/11/2022
Well
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Laurence B.
Rating: 3 out of 5
following a purchase from 01/12/2022
Deadline not respected and format error. No commercial gesture despite several emails.
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Response from Pictyourlamp.com
Hello, we hope that our exchanges will have satisfied you and that our return with the lamp in the correct format will have been delivered in time. We apologize for the delay in processing your emails, unfortunately during the holiday season we receive many requests which may influence the response time of some emails. We thank you for your understanding.
Sincerely,
Ophélie from Lampephoto.fr
Y
Yolande L.
Rating: 5 out of 5
following a purchase from 01/12/2022
Beautiful..just as I wanted it
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Marius B.
Rating: 4 out of 5
following a purchase from 04/12/2022
Flawless product, as described. But be careful if you buy the gift box for 5€ in addition! Gift box was listed on the invoice, but did not come with the goods. 5€ given away!
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Nicole A.
Rating: 5 out of 5
following a purchase from 29/11/2022
I was very satisfied with the fast delivery
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Petya I.
Rating: 5 out of 5
following a purchase from 30/11/2022
I am very satisfied with the lamp I received. I can only recommend.
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Richard H.
Rating: 4 out of 5
following a purchase from 01/12/2022
maybe more tekst in Dutch on the site
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Miruna R.
Rating: 1 out of 5
following a purchase from 29/11/2022
😡😡😡😡😡😡😡😡😡
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Michèle P.
Rating: 5 out of 5
following a purchase from 30/11/2022
I. I'm very happy with this beautiful lamp
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Mounya A.
Rating: 4 out of 5
following a purchase from 01/12/2022
ik heb een Losonge besteld voor foto decoratie, maar kreeg ik een haart !! was niet de bedoeling, maar toch was een mooie cadeau .
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Jérôme R.
Rating: 5 out of 5
following a purchase from 01/12/2022
Satisfied with my order in accordance with the product ordered. I recommend your site.
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Monika S.
Rating: 2 out of 5
following a purchase from 26/11/2022
The delivery has worked perfectly. But unfortunately, my request to you regarding the battery compartment has not been answered to date. I find that not so good. Because neither normal batteries or rechargeable batteries put the LED lamp in the light. Only via USB the LED lamp lights up. Why is there a battery or accumulator compartment??????
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Veronique C.
Rating: 3 out of 5
following a purchase from 30/11/2022
the photo on the custom lamp is not very visible. A little disappointed with the rendering.
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Response from Pictyourlamp.com
Hello,
please contact us at [email protected] and we'll replace your lamp.
G
Girard C.
Rating: 5 out of 5
following a purchase from 24/11/2022
Very nice and fast delivery
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Christophe D.
Rating: 4 out of 5
following a purchase from 26/11/2022
Nice rendering, fast
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Rami A.
Rating: 4 out of 5
following a purchase from 30/11/2022
Thank you very much
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Severine E.
Rating: 5 out of 5
following a purchase from 30/11/2022
Very nice products and fast delivery
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Josiane C.
Rating: 5 out of 5
following a purchase from 30/11/2022
Very nice item, it's exactly what we expected
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Sophie M.
Rating: 3 out of 5
following a purchase from 29/11/2022
Good reception and good dialogue.
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Response from Pictyourlamp.com
Hello, we are happy to hear that you are satisfied with our services, an update on your service would make us very happy.
Sincerely
Ophélie from Lampephoto.fr
H
Helene S.
Rating: 5 out of 5
following a purchase from 30/11/2022
Everything was perfect
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Karine C.
Rating: 5 out of 5
following a purchase from 30/11/2022
too beautiful.
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Aurelia K.
Rating: 5 out of 5
following a purchase from 28/11/2022
Great! The quality is great as well as the speed of delivery!
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Christian H.
Rating: 4 out of 5
following a purchase from 01/12/2022
Everything went off without a hitch.
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