Customer reviews of Pictyourlamp.com

Fast delivery and item as described. Nothing more to say.

Great

I sent an email and a message via the site to file a complaint about my order. I will therefore take advantage of your request for feedback to reiterate my complaint pending a response since 16/03: 1- the package was not delivered to the correct relay point but to another one without us being notified /2- the packaging box was not sealed! /3- there is no protective film as indicated because the bat is full of marks /4- (the most serious) is that the bat is cracked (see photo I sent you)! I am waiting for a quick response on all these points as well as compensation (either for the entire order or a new lamp): reminder according to article L217-4, the seller must deliver a good that conforms to the contract and respond to any existing conformity defects at the time of delivery. THANK YOU

Top, fast and in accordance with the order. Thank you very much, I will not hesitate to recommend this site.

Quick receipt Good quality

Very happy with the result

lamp all scratched very disappointed without base and remote control

In accordance with what I asked, very happy

Great product, fast shipping.

Very happy with my order

Fast delivery, the product is just as described, perfect, nothing to say. I would order again if needed.

Product received well and quick.

Order still not received request for refund

Product conforms to the description, delivered quickly to the relay point, works

They are very professional

Very well done

Very disappointed, the plexiglass has micro scratches and does not hold very well in the holder and there is a delay in delivery

I returned my order because I received it too late to give it as a gift. To this day, I am still waiting to be refunded.

Very good and prompt execution!

2 plates received, 2 non-compliant plates. First plate received with clearly visible marks impossible to remove, impacts/cutting inaccuracies causing light leaks on the edges. The second plate received as a replacement has exactly the same defects in the same places... which confirms a systematic manufacturing problem, with the bonus of a 2cm scratch right in the middle of the surface, visible from a meter away. No quality control apparently performed before shipment, even after a detailed complaint with photos. The product was intended to be given as a birthday gift...

I bought it for a friend, I didn't know what her reaction would be and I was more than surprised... she simply loved it! She was so happy that she leaves it on every night! Thank you so much for making my friend happy! It's a purchase I will not regret at all!

Very good site, I have been ordering for a long time and I am always just as satisfied, thank you

Product matching expectations and the online order - Beautiful work - thank you and well done

Very fast shipping! Well protected product

Article as described

Package received on the scheduled date, it was in perfect condition

Not satisfied. I paid an additional 15 euros for express delivery in 24 hours because it was for an important gift and it was delivered to me 5 days later and after emails of complaints, no responses. Shameful.

Nickel

first order impeccable, I recommend.

Superb 3D lamp, nothing to say, very pretty and very well made

Hello, for the product, nothing to complain about, but for the delivery, I am a bit less satisfied. There was a problem with the location; the initial address, the tobacco shop, was on vacation on the delivery dates, so they dropped it off at another address, another tobacco shop that is also a partner with UPS. By the time I understood, I picked up the package after the date for my daughter's birthday, so she was a bit disappointed. Best regards.

Fast, efficient and quality transaction. Highly recommended

Hello, I have received the order but in the package, two plates, one with our photo and the cut-out hearts and on the other the drawn hearts but not our couple's photo. The gift is ruined, no one wants to contact me by phone to explain the situation. I have already received this kind of lamp and I was not disappointed.

The time on the base does not change. Several emails sent without any response

Fully satisfied

Very fast shipping and well-protected package.

Outstanding service, quick processing and even faster shipping! Thank you!

I paid for an express delivery in 24 hours on Thursday for Friday but delivery notice on Monday

Good follow-up and quick

Corresponds to what is described